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How long does upgrading take?
- Thread starter Robin Hood
- Start date
phone them again and hope you get a better person to talk to....
I got upgraded to 1mb line earlier today.. my modem was synching at 1152 down and 384 up.. but i couldnt get net access.. so then i phoned telkom and they said they would fix and it would take 1 hour or some bs.. now i check and my modem is synching at 512 and 256 
i think they going backwards on me.
i think they going backwards on me.*cries* just got off phone with telkom now. You know when you not getting something soon when they say that your upgrade has gone through to the planning department and they will contact you. *sighs* must mean im either more than 4km away or a higher power just doesnt want me getting 4mbit(wonder if my father intervened)...
im starting to wonder how much further telkom can actually escalate my order. So far they have done it 4 times today.
Quote: "Your upgrade would normally be done in 7days but Telkom is currently experiencing a backlog but i will escalate the matter to the head office for you..."
Quote: "Your upgrade would normally be done in 7days but Telkom is currently experiencing a backlog but i will escalate the matter to the head office for you..."
I'm getting the same problem ziglet, ordered on friday, and have phoned 3 times since:
It'll take 3-7 days (when I ordered)
It's scheduled for tomorrow (on monday)
There's no schedule, it'll take 28 - 30 days (tuesday)
It must be an oversight, it'll be done within 48 hours (a bit later on tuesday)
*sigh*
It'll take 3-7 days (when I ordered)
It's scheduled for tomorrow (on monday)
There's no schedule, it'll take 28 - 30 days (tuesday)
It must be an oversight, it'll be done within 48 hours (a bit later on tuesday)
*sigh*
Sigh's. Telkom annoy me so much. It took my friend two days to get his adsl line upgrade.. When i first foned they said my road did not support it.. but then the next day my modem synched at 1152 but couldnt get online.. now they reverted me to 512 again and im still waiting
YIIPPPPPEEEEEEEEEE!!!!!!!!
telkom have upgrade me to 4mbps, within one day!!!
i think the telkom guys in my area(westville north durban)are quite jacked up....
whats amazing is my downstream SNR has dropped considerably wit the upgrade. how is this possible????????????
ADSL Link Downstream ------Upstream
Connection Speed 4096 kbps----384 kbps
Line Attenuation 19.0 db------ 10.0 db
Noise Margin 23.7 db--------12.0 db
telkom have upgrade me to 4mbps, within one day!!!
i think the telkom guys in my area(westville north durban)are quite jacked up....
whats amazing is my downstream SNR has dropped considerably wit the upgrade. how is this possible????????????
ADSL Link Downstream ------Upstream
Connection Speed 4096 kbps----384 kbps
Line Attenuation 19.0 db------ 10.0 db
Noise Margin 23.7 db--------12.0 db
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telkom speed test:
"Your line speed is approximately 2486.3 Kbps or 304.7 kBytes/sec
( Where kb = kilobits and kB = kiloBytes )"
which other speed tests can i use to test my connection?some links pls?
thanks
EDIT gamco test: Your current bandwidth reading is:2.52 Mbps
sentech: Your download speed is: 79.73 KBps, or 637.86 Kbps
"Your line speed is approximately 2486.3 Kbps or 304.7 kBytes/sec
( Where kb = kilobits and kB = kiloBytes )"
which other speed tests can i use to test my connection?some links pls?
thanks
EDIT gamco test: Your current bandwidth reading is:2.52 Mbps
sentech: Your download speed is: 79.73 KBps, or 637.86 Kbps
Last edited: