iBurst response to current ADSL pricing.

eltherza said:
Simply put, total cost of uncapped 384 line is about 480 (telkom and ISP) - so lets just say R500 for simplicity. I find it hard to believe that iburst can't match this offer. Create a throttled 384 on iburst for R500 and people will use it. Uncapped WIRELESS solution for R20 more than uncapped WIRED would be earth shattering.
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Agreed. Shoud iPoop be smart enough to create a package like that, I would stick with them. I may even stop calling them iPoop :D
 
So what I-Sh*t is saying is that they can't offer us uncapped Wireless options for a decent price like ADSL?! Why am I even surprised. I swear I want out of this sh*t contract right now, I feel like I am being scr#wed right, left and centre right about now! Nobody cares about iDSL!!!!!
 
The thing is they don't even have to go uncapped. 100 gigs or 200 gig capped accounts at 1Mbps or 512Kbps for R600 may make some customers happy.
 
I really could not care less about cap's what I need in an internet connection is high speed and low lag.
I would gladly sacrifice a couple of gigs for decent speeds and ping time's.
iBurst reaches the claimed 1mbs.... at 4:30 on a Saturday morning any other time of the day I am lucky if I see 384kbs, and let's not even talk about ping time's for online gaming.
The service is way too erratic to be of any real use, all my friends on dsl line's even the one's on 384kbs line's have more consistent and reliable connections.
I have been downloading a file from a p2p network with a size of 2.6gb having 20seeders and 300 peers, and yet I have not seen over 5kb/s on that download.
It's my bandwidth at least allow me to waste it however I see fit instead of shaping the hell out of my line.
I will have to resort to having my colleague in the UK just uploading the copy he has to an FTP site and simply download from there.
 
^uhm with your torrent, 20 seed mean 20 people who are uploading the file. 300 peers means 300 people who are downloading the file from the 20 seeds... Ofc. you'll get **** speeds.
 
theor said:
I really could not care less about cap's what I need in an internet connection is high speed and low lag.
I would gladly sacrifice a couple of gigs for decent speeds and ping time's.
iBurst reaches the claimed 1mbs.... at 4:30 on a Saturday morning any other time of the day I am lucky if I see 384kbs, and let's not even talk about ping time's for online gaming.
The service is way too erratic to be of any real use, all my friends on dsl line's even the one's on 384kbs line's have more consistent and reliable connections.
I have been downloading a file from a p2p network with a size of 2.6gb having 20seeders and 300 peers, and yet I have not seen over 5kb/s on that download.
It's my bandwidth at least allow me to waste it however I see fit instead of shaping the hell out of my line.
I will have to resort to having my colleague in the UK just uploading the copy he has to an FTP site and simply download from there.
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I get full 1Mb/sec 99% of the time - since I joined iBurst in late 2007.
 
PeterCH said:
I get full 1Mb/sec 99% of the time - since I joined iBurst in late 2007.
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+1

My problem is the price. I have already purchased 12gigs worth of boosters which set me back more than R700 at R59/gig. My total bill next month will be morthan R1 200.00.

I am currently running on the 64k throttled service as I cannot afford any more gigs.

Give me uncapped for R500 at speeds of 1024kbs and I will be more than happy with what I am getting. I do however fear that when iBurst does offer a package close to this it would be to lateto clean up its tarnished reputation.
 
PeterCH said:
I get full 1Mb/sec 99% of the time - since I joined iBurst in late 2007.
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Congratulations, must be nice to use a tower that's not as heavily used.
Unfortunately for me this is not the case, as the day progresses and more and more people log in the speeds drop off.
There are consistent time's when you know it's going to be slow, almost unusable most notably around 8-9 in the evenings and same time again in the mornings, with the entire weekend also being bogged down.
And my signal is 100% all the time no drop in signal strength at all.
 
iBurst, are you listening to your customers/clients???

Axxess, Afrihost, Mweb have all released Uncapped packages, not VAS cr@p.

I hope you have a great package for us in April. Again I repeat, please no VAS package.

We want a stand alone uncapped package on iBurst. Do that and we might forget the whole 64kbps drama.
 
theor said:
Congratulations, must be nice to use a tower that's not as heavily used.
Unfortunately for me this is not the case, as the day progresses and more and more people log in the speeds drop off.
There are consistent time's when you know it's going to be slow, almost unusable most notably around 8-9 in the evenings and same time again in the mornings, with the entire weekend also being bogged down.
And my signal is 100% all the time no drop in signal strength at all.
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Similar issue, but it is not tower. My modem has outdated firmware in combination with weak coverage.
 
theor said:
Congratulations, must be nice to use a tower that's not as heavily used.
Unfortunately for me this is not the case, as the day progresses and more and more people log in the speeds drop off.
There are consistent time's when you know it's going to be slow, almost unusable most notably around 8-9 in the evenings and same time again in the mornings, with the entire weekend also being bogged down.
And my signal is 100% all the time no drop in signal strength at all.
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Look, just because I get great cover, it doesn't mean you will. I understand that some people get bad speeds. I guess I've just been lucky and the speeds have always been good. Still that means that some people enjoy great service. I have to say that there was only 1-2 times that the tower was down - once it was offline completely and the other time I posted it here - authentication errors. There was one or two times where speeds were very slow - like 1-2KB/sec but that resolved after a few hours. For 99% of the time, I had full speed. The throttle sometimes did not work also - and without any tricks or cheating.
 
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signates said:
+1

My problem is the price. I have already purchased 12gigs worth of boosters which set me back more than R700 at R59/gig. My total bill next month will be morthan R1 200.00.

I am currently running on the 64k throttled service as I cannot afford any more gigs.

Give me uncapped for R500 at speeds of 1024kbs and I will be more than happy with what I am getting. I do however fear that when iBurst does offer a package close to this it would be to lateto clean up its tarnished reputation.
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I get you. But if you're using so much why not go for the 8 GB or 15GB package, then buy boosters at R39/GB. Yes it's still more expensive than these new ADSL offers but they may drop prices further and or double the caps or make boosters R15/GB or so. I think users should agitate for that. R59 per GB is too much and people should pay less or they should allow
you to buy an ADSL account and use that at 1Mb/sec speed.
 
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PeterCH said:
I get you. But if you're using so much why not go for the 8 GB or 15GB package, then buy boosters at R39/GB. Yes it's still more expensive than these new ADSL offers but they may drop prices further and or double the caps or make boosters R15/GB or so. I think users should agitate for that. R59 per GB is too much and people should pay less or they should allow
you to buy an ADSL account and use that at 1Mb/sec speed.
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All good ideas, worthy of consideration.
 
If only downward migration wasnt so expensive maybe more people would consider trying higher packages...
 
How iWorst can save their skin

Turn around your packages completely. Provide the throttled service as a standalone, then allow users to top-up fast gigs as the 'Value Added Service'. In effect, you are then competing with the new uncapped ADSL pricings with your current services, because you know you can't afford another network update, you will lose what little victims (I mean clients) you have left on contract to small court claims.

This is exactly the opposite of what you guys are currently doing, because currently you are forcing people to take 'unthrottled' gigs that are not really discernible from the throttled speeds because your throttling doesn't work properly (a rough estimate that goes throttled at roughly the same time each month is not a working system). It also alleviates your inaccurate bandwidth monitoring problem because you don't need to monitor everyone's bandwidth - only the bandwidth of those who top up (which I don't believe are more than those who sit on throttled speeds, as uncapped throttled speeds remains your only selling point). The throttled users are already shaped, so no need to worry about them. This frees your understaffed tech department and much of your financing department's time so they can finally get to that creeping backlog so you tick less people off and hopefully lose less customers due to your silly 'migration packages'.

Since R200 seems to be the standard for ADSL, uncapped at 384 kbps, a slower, wireless service provider would have to provide an uncapped service at a cheaper rate. This because we want to compare apples with apples and you are supposedly not on Telkom's infrastructure (which I don't believe for a second, but anyway).

Does anybody else agree with my idea?
 
Mental-Tree said:
^ I like it. Say R300 for 384k uncapped and then boosters at R60 per gig for 1mb speeds.
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Or R600 for 1mbs uncapped and a release date on when 2mbs will be available. From what I've read on myBB, 2mbs has been in the pipeline since 2008. I would pay R800 for uncapped 2mbs.
 
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