iBurst very slow

Hire ProAsm

bebob said:
How is one suppose to know. All I know is that my closest tower is NorthCliff. The unit might be going somewhere else.
Click to expand...
Then it's something iBurst should be looking into. Maybe ProAsm should be *contacted* to adapt MySignal for iBurst ;)
 
I am posting my reply in the sticky Communication thread...

The purpose of the Communication thread was to keep everything to & from WBS together in one place, ATM it is a case of trying to follow multiple threads & IMO not easy for us or WBS to get to actual issues & resolution of problems.
 
Yea, at least then your customers would also stop b1tching about the slow uncapped speeds
 
To Noone

My apologies if i get this wrong. (what a way to start)

You sound as though you have almost no time whatsoever for IBurst.

Why so negative?

If you cant post reason here please call me at the office.

Thanks for all

Shaun Green

ps Which call centre do you run?
 
If my international gets any slower i swear I'm going to get out and walk...local is flying.
 
International is a joke, local is good. International pings are:

Ping statistics for 64.233.187.104:
Packets: Sent = 60, Received = 42, Lost = 18 (30% loss),
Approximate round trip times in milli-seconds:
Minimum = 362ms, Maximum = 4220ms, Average = 2282ms
Click to expand...
 
Early in the Morning

Netcraft:
----195.92.95.5 PING Statistics----
66 packets transmitted, 66 packets received, 0% packet loss
round-trip (ms) min/avg/max = 350/365/430

IS:
----196.4.160.2 PING Statistics----
66 packets transmitted, 66 packets received, 0% packet loss
round-trip (ms) min/avg/max = 60/79/150

iBurst:
----196.30.31.120 PING Statistics----
66 packets transmitted, 66 packets received, 0% packet loss
round-trip (ms) min/avg/max = 50/71/140

Telkom http speed test:
* Download time: 5.172 seconds
* Size of file: 500 KiloBytes
* Estimated line speed: 788.9 (kilobits/second)
* Estimated line speed: 96.7 (kiloBytes/second)

Even got a response to my e-mail to the helpdesk over the weekend. Someone is working through the backlog... ;)
 
a little help

howdy, just wanted to know if anyone could let me know what to actually expect from my iburst? it worked really well for the first week, then just went downhill from there (i got it at the start of Feb)
i never get more than 8k, and 8k is a good day, sometimes the iternational is quick and local is slow, sometimes local is quick and international is slow :\ it makes no sence.
packet loss is a major problem, i range from 25 to 75% packet loss most days, even though i have all 5 bars of signal.
mostly the thing that annoys me the most is the random disconnection, i mean if im busy with something and it d/c's its damnd annoying.
 
Durban as well

dizzyg said:
howdy, just wanted to know if anyone could let me know what to actually expect from my iburst?
Click to expand...
So the disease has spread from the northern suburbs of Joburg to Durbs. How is Cape Town?
 
I will be spending a week in Cape Town next week and will be sure to test.
 
Dizzyg, Which tower do you connect too?? When you say you get high packet loss who are you pinging?? If you get packet loss when you ping iburst.co.za then your problem is on the radio side of things. Just because you have five leds on the modem does not mean you are getting a "good" signal you may well be getting a strong signal which includes a lot of "noise" which the modem has to filter and slow you down. If you ping iburst with no packet loss, but you are getting packet loss further upstream ie if you ping a local or int site out of ibursts "home" network then you are experiencing the mystery speed issue.
Anyway thats my theory
 
This is my ping list (extract from .cmd file):
Code: 
call ping -n 2500 www.wbsmobile.co.za
call ping -n 2500 www.saix.co.za
call ping -n 2500 www.iburst.co.za
Now I get heavy packet loss on each of those.
 
Please Test

Hi all..

Have not received word yet.

My speed seems to be flying +-90KB/s. Nav def dl.

Will read comments in morning.

Night all

Shaun Green
 
Nav def dl not even 3.5kb/s

Pings to local site iburst.co.za, ms in excess of 2000ms and alot of ping loss. Lets hope the speed/ping issue is related to the disconnection issue and that magic Luis will pull somehting out his @ss
 
Thusrday afternoon. Downloading ISOs at 80KB/s. DL speed dies for about 30 seconds, after which auto disconnect, reconnect - back up to 80KB/sec. :confused:
 
Midrand tower Speed Test

Drove to Midrand Tower just now.
Used a notebook wiff the UTC.
Guess what happened ?
ping times averaged 200ms with the occational dropped packet
download speed with flashget from www.sun.com were about 120kbytes/sec
turned south into the k101 and the speed dropped like a stone.
C/o K101 and Dale road Midrand = zip nada boogerall speed and constant ping timeouts (and that is in a very dark green area on the coverage map.)
Can somebody explain that ?
 
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