Obviously this may come across as a bit of a rant, because i'm frustrated when things like this happen. Now I don't know a lot about the complexities of the telecoms industry in SA, but can someone please explain to me why, in the year 2012, while we have the Sat-3, Safe, Seacom, Eassy and WACS cable systems, one little break somewhere shuts the whole country down? What is wrong with the backup/fail-over systems? Is it just a cost issue?
Perhaps the major ISPs could form a partnership to share the costs of redundant capacity, for times like these. They could call it the "Annual Quarterly Cable Break Failover Redundancy (Pty) Ltd" or something. Then each ISP could take out capacity on say Eassy, WACS and Seacom independently and share the costs. This is how the scenario plays out in my head.
Webafrica: "Whisky Tango Foxtrot. We have a cable break in the North Atlantic, over."
MWEB: "Roger that. We have a 1600ms ping to London via Eassy. Someone check how Telkom and Afrihost is doing."
Telkom: "Wait... what time is it?"
Axxess: "Yo Afrihost, we have major packet loss on SAT3, how's Seacom treating you?"
Afrihost: "Guys, i'm sweet. We have backhaul capacity on WACS, why don't you join me?".
And then all the ISP's share capacity on WACS while the "engineers" as they love to call them, sort out the break on SAT3.
Is it really more complicated than that?