I installed a Deye 5kw inverter and two 5kw Volta batteries in June of this year, they were set at 85% maximum capacity but now it is October and it stops charging at 72%. On the 15th of September I noticed one of the batteries which have four green lights showing state of charge was only charged up to three while the other was on four with my total charge at 78%, a few days later the other battery dropped down to three lights and my charge was 75%. Since then after a week I lose another 1% which means at this rate I will lose another 36% by the time the batteries are one year old, so they will be dead in other words.
I contacted the installer and they said it is normal for batteries to lose capacity over time which I understand and expect but certainly not at this rate. Seems like they don't want to deal with exchanging them or testing. The most I have ever drawn from the batteries was 10% during stage 6 so it's not like I emptied the things.
Any experts here want to offer some insights?
I contacted the installer and they said it is normal for batteries to lose capacity over time which I understand and expect but certainly not at this rate. Seems like they don't want to deal with exchanging them or testing. The most I have ever drawn from the batteries was 10% during stage 6 so it's not like I emptied the things.
Any experts here want to offer some insights?
