Issues with Whatsapp calls

[Candystore]

Unable to make or receive Whatsapp calls.

When I make a call it keeps saying "ringing" and/or "connecting", with no results.

Tried a lot of troubleshooting tips found on the WWW, but no results.

 

[3WA]

Just smash out voice notes. Everyone loves voice notes and it’s the same as a call, since who wants to hear what the other person has to say, anyways?

 

[ShakeSpeer]

Send a "Please call me"

 

[Candystore]

Would really appreciate some useful guidance

 

[Carl_Johnson]

Would really appreciate some useful guidance

Have you turned it off and then on again?

 

[RonSwanson]

Have you turned it off and then on again?

Came here to ask this.

 

[Carl_Johnson]

Came here to ask this.

I thank you for your service.

 

[UB40]

Did you RICA your phone?

 

[Mike Angelo]

If you are using Cellphone data it could be a problem with your local tower not connecting properly or your signal is bad. Happens a lot in my area so if I change to wifi through Vumatel no problems.

 

[TribbleZA]

Unable to make or receive Whatsapp calls.

When I make a call it keeps saying "ringing" and/or "connecting", with no results.

Tried a lot of troubleshooting tips found on the WWW, but no results.

Is it all people or just one person? They may not have data on or be on wifi. WA is stupid in the fact that it doesn't cancel the calls when there is no connection to the other person.

 

[RedViking]

What's your number? Let me try.

 

[RedViking]

Is it all people or just one person? They may not have data on or be on wifi. WA is stupid in the fact that it doesn't cancel the calls when there is no connection to the other person.

Yeah agree. It will ring ring , but actually nothing is happening.

 

[backstreetboy]

Are you on Air mobile?

 

[RedViking]

Are you on Air mobile?

Or are you on Virgin Mobile?

 

[WollieVerstege]

Does the other person get a notification that you tried to call?

What happened in my case was when I am on WiFi and my wife on mobile (and she has data), I would call her and the phone just rings. When I disconnect, she then gets a "missed call" notification on her WhatsApp. So she hears the notification but not the actual call.

If we are both on WiFi, no issues - never tried both on mobile though, so cannot say.

Tried various options also, but in the end I make a call, and cancel it immediately, then wait till she shows online (due to the missed call notification) and then call.

 

[RedViking]

Does the other person get a notification that you tried to call?

What happened in my case was when I am on WiFi and my wife on mobile (and she has data), I would call her and the phone just rings. When I disconnect, she then gets a "missed call" notification on her WhatsApp. So she hears the notification but not the actual call.

If we are both on WiFi, no issues - never tried both on mobile though, so cannot say.

Tried various options also, but in the end I make a call, and cancel it immediately, then wait till she shows online (due to the missed call notification) and then call.

Could be a wake timer thing. Make sure WhatsApp never sleeps on both phones under battery and or power settings

 

[WollieVerstege]

Could be a wake timer thing. Make sure WhatsApp never sleeps on both phones under battery and or power settings

Yeah tried that as well, and my wife does not leave WhatApp alone long enough for it to go to sleep.

 

[RedViking]

Yeah tried that as well, and my wife does not leave WhatApp alone long enough for it to go to sleep.

Might be the skelmpie keeping her busy then.

 

[Rickster]

Obviously a internet issue on one of the ends.

 

[DapperDanMan]

Obviously a internet issue on one of the ends.

Earlier today there were no issues for the SA region on this map.

This is what it looks like this afternoon: