@lantic R59 uncapped 'bolt-on' feedback

Yeah. This is a very strange one. As I said both my bolt-ons are capped and working. Unless they still getting to my accounts? Also possible that this is being implemented incrementally. Gees, will be a said day if this is the case.
 
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MikyMouse said:
aaaaand now it's working without me having to buy anything! :confused:
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Mmmmmmm... So the support staff you spoke to doesn't have their story straight? Wouldn't be the first time. You likely to get more accurate information off this forum.
 
MikyMouse said:
Soooo my G4G account with Uncapped bolt-on just got capped. I called the call centre and was told that's it's a new policy whereby if your G4G is capped they cap your bolt-on - WTF!
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That's quite entertaining. That all happens on my system and I have not made such a change. Message me your DSL username and who you spoke to. This doesn't add up for me at all
 
cvanwie said:
That's quite entertaining. That all happens on my system and I have not made such a change. Message me your DSL username and who you spoke to. This doesn't add up for me at all
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I had exactly the same thing happen tonight. Also phoned in and was told this **** story.

After a router reboot my bolt on was working again.

Any idea why this is happening? Had same problem last night as well.
 
I have a suspicion that I will check in the morning. Might be as silly as the time on the machine. It's gone out once before in the last three years by about an hour.
 
cvanwie said:
I have a suspicion that I will check in the morning. Might be as silly as the time on the machine. It's gone out once before in the last three years by about an hour.
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Not what the problem was... I'll continue looking.
 
Vox - are you busy fixing something yet again on your network ??

Earlier, lost both DSL & Internet lights (not even green to red, but blank).
Login to ADSL modem, put in Afrihost login details, and before even fully re-booting, have everything green again & internet working.

Anyone else on Vox not connecting this morning ?

Why not send out SMS's when you plan on shutting things down, or things not working !?
 
I O U said:
Vox - are you busy fixing something yet again on your network ??

Earlier, lost both DSL & Internet lights (not even green to red, but blank).
Login to ADSL modem, put in Afrihost login details, and before even fully re-booting, have everything green again & internet working.

Anyone else on Vox not connecting this morning ?

Why not send out SMS's when you plan on shutting things down, or things not working !?
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Hey man - inbox me your username I'd like to have a look at the termination causes from your connection. We haven't performed any change on the network today.

I checked with the Radius team, also no faults, all measurements look spot on.

Great idea about the SMS, we're getting there... just not ready for it yet. Have you populated the contact numbers and emails on the customer zone for when this becomes available?
 
cvanwie said:
Hey man - inbox me your username I'd like to have a look at the termination causes from your connection. We haven't performed any change on the network today.

I checked with the Radius team, also no faults, all measurements look spot on.

Great idea about the SMS, we're getting there... just not ready for it yet. Have you populated the contact numbers and emails on the customer zone for when this becomes available?
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Thanks, @cvanwie - confirming sent username with additional info.
Since replaced Afrihost login with Vox - all green again ; as mentioned in PM, this happens periodically ; leaving modem on for you guys to test.

In Account Details and (separate section) Contacts, only seems to be place to put in cell no., which is a better option (for me) for receiving notifications - already listed.
 
I O U said:
In Account Details and (separate section) Contacts, only seems to be place to put in cell no., which is a better option (for me) for receiving notifications - already listed.
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Rather once logged in, under Service Summary, click the View Services button then View More under the ADSL section, scroll to bottom and click Notification Settings. This is where I'm talking about.
 
Hi guys, how good is VOX in the Western Cape, looking at the special they have for the capped plan and i am really considering it as I pretty much only use my ADSL for streaming, with a little gaming and and the odd download of drivers or whatnot.

So can someone give feedback if they using VOD service like Netflix etc?
 
Sparhawk said:
Hi guys, how good is VOX in the Western Cape, looking at the special they have for the capped plan and i am really considering it as I pretty much only use my ADSL for streaming, with a little gaming and and the odd download of drivers or whatnot.

So can someone give feedback if they using VOD service like Netflix etc?
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did you see 'uncapped' in the thread title? there is a capped fatpipe thread somewhere around here.
 
WOW!!! Arrogant much? A simple link to the appropriate thread would have sufficed, my apologies oh sanctified one... I shall en devour to tread evermore lightly from now on. I shall now dismiss my unsightly self from your presence.
 
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