@lantic R59 uncapped 'bolt-on' feedback

I also got capped today, with plenty Gigs still on my account.
Phoned in, and the tech support said the glitch was fixed today, but apparently not!
He changed something on my account, but then it was time for bolt-on, so will see on Monday if I am still capped.
 
I also got capped today, with plenty Gigs still on my account.
Phoned in, and the tech support said the glitch was fixed today, but apparently not!
He changed something on my account, but then it was time for bolt-on, so will see on Monday if I am still capped.

Monday's the new month so yes it will be "fixed".
 
Its sad that they are not fixing the real problem here and just handling it on a case by case basis which is not working clearly....
 
Anyone else experiencing increased latency in the evenings? Between around 7pm and 11pm every evening for the last while.

Here are some graphs:

Vox Fatpipe account:

status_rrd_graph_img%20%289%29.png


Telkom Softcap account:

status_rrd_graph_img%20%2810%29.png
 
Anyone else experiencing increased latency in the evenings? Between around 7pm and 11pm every evening for the last while.

Here are some graphs:

Vox Fatpipe account:

status_rrd_graph_img%20%289%29.png


Telkom Softcap account:

status_rrd_graph_img%20%2810%29.png

Nope but I'm sure its the Cape Town IPC that is getting congested. I am on the JHB IPC and its fine.
 
I've been saying this for a while. Seems I'm not going crazy after all. What's concerning is that it's affecting the fatpipe as well.
 
This month I have not used the bolt on at all due to WA's capped promo. Seems like I must expect a degraded service next month which is sad

Hopefully things will get sorted out
 
Hmm, something is not right tonight. Speeds to the a lot of US servers are very slow. Local and UK seem fine, so possibly a routing issue somewhere.
 
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