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Question of the Day: How do you normally pay for purchases in stores?
@lantic R59 uncapped 'bolt-on' feedback
- Thread starter alkit
- Start date
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- Tags
- @lantic after hours uncapped
Yuu
Executive Member
No need to reconnect / disconnect - it kicks in straight away however if you are worried set you downloads to start at a min or so after 6pm and finish a min before 6am
.As for the portal , am not sure :/.
iAmThePope
Senior Member
Been on it for about 6 months now. I was lucky enough to get the FatPipe with the bolt on. Haven't had a days issues so far. Always amazing speeds and I had great service. Was signed up and activated same day I inquired.
Well I just got mine activated and did some testing with it, errm... Not too sure what to make of it :/
Speeds seem a bit inconsistent. Like my speed test I did now - I got 2.84mbps down where on WA I would get 3.47 or greater.
I am in JHB as well - have not tried to stream anything yet.
Speeds seem a bit inconsistent. Like my speed test I did now - I got 2.84mbps down where on WA I would get 3.47 or greater.
I am in JHB as well - have not tried to stream anything yet.
Hellbilly Deluxe
Well-Known Member
Thus far VERY happy , getting full speeds on downloads and streaming , and game performance is excellent .Nice to use a product that delivers on what you pay for compared to some of the other providers i have used in the past.
akescpt
Honorary Master
Is it just me or are they starting to shape this bolt-on? Tried to download a linux distro last night and could barely breach the 200kb/s mark on my 6mb line. Use to get full speed all the time
There was a system problem, it took longer to fix it than expected. I know I'm late to reading this but is the problem resolved? If not, let me know in reply on the forums.
Regards,
Chris
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Chris Van Wie
Solution Architect
Vox Telecom Limited
The only limit set on the Bolt On accounts is UNLIMITED.
Regards,
Chris
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Chris Van Wie
Solution Architect
Vox Telecom Limited
Cavedog this isn't the case. It might look like it, but I assure you that we work on the root cause of the problem. There are some cases where we fix individual accounts prior to the root cause fix, to make sure that the experience is managed...
Sorry for the troubles that you experienced.
Regards,
Chris
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Chris Van Wie
Solution Architect
Vox Telecom Limited
Fat pipe, Bolt on, same network.
Regards,
Chris
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Chris Van Wie
Solution Architect
Vox Telecom Limited
Our subscriber management platform handles the time, you don't have to disconnect. For instance, if you have a sessions that spans Office hours and After hours, we do the calculation on our side and assign the usage correctly.
The consumer portal polls the data from our usage system as the screen is displayed; granted this means that all usage files must be parsed at that time for the usage to reflect properly. Sometimes the usage / parsing system has a bit of a back log. When this happens, we inform Consumer division to put up a banner/alert that there's a backlog and usage might be delayed.
I hope this helps. If not, let me know.
Regards,
Chris
_____________________________
Chris Van Wie
Solution Architect
Vox Telecom Limited
Not true Cloud, when we see more requirement is needed on a specific IPC, we order it. We have warning systems in place to alert us as to when we are specific percentages from max load. These warnings are in place for us to cater for the bandwidth as needed.
Regards,
Chris
_____________________________
Chris Van Wie
Solution Architect
Vox Telecom Limited
Fatpipe + Bolt on? That shouldn't exist...
Regards,
Chris
_____________________________
Chris Van Wie
Solution Architect
Vox Telecom Limited
Is it just me or are they starting to shape this bolt-on? Tried to download a linux distro last night and could barely breach the 200kb/s mark on my 6mb line. Use to get full speed all the time
We only shape in times of congestion.
Regards,
Chris
_____________________________
Chris Van Wie
Solution Architect
Vox Telecom Limited
Hi chris
Thanks for the reply
Does this mean that, irrespective of what profile the bolt-on is, it is now been changed to a shaped service?
The reason for my question is, due to my download running at 22:00 last night, would this be seen as a time of congestion for you guys?
Thanks for the reply
Does this mean that, irrespective of what profile the bolt-on is, it is now been changed to a shaped service?
The reason for my question is, due to my download running at 22:00 last night, would this be seen as a time of congestion for you guys?
You are more than welcome. I received a bunch of private messages telling me that there were a bunch of posts complaining about things. I don't troll the forums so the best way to get my attention is a private message.
-Chris
Cloud
Expert Member
I can see this holding true if there is an uptake in fat pipe accounts that keeps up with the after hours demand.
I am rooting for you guys as this is a novel product and when it works it works well.
akescpt
Honorary Master
Hi chris
Thanks for the reply
Does this mean that, irrespective of what profile the bolt-on is, it is now been changed to a shaped service?
The reason for my question is, due to my download running at 22:00 last night, would this be seen as a time of congestion for you guys?
after 12 it usually goes linespeed. sometimes not though. saw the same behavior on openweb.