@lantic R59 uncapped 'bolt-on' feedback

Hmm, alright... so if I upgrade my line to a 20Mbit ADSL 2+ line, not VDSL line :P
I'm not using VDSL, I'm using 20mb ADSL2+... So with your argument I should be getting full speed on my line :)
Well technically, the product you buy is still the 20Mbps VDSL product, even if it is given to you via ADSL2+ technology.

Using Voxy's words, you 2 are correct, but also, at the time VOX created the Bolt-ON product, there was no 20Mbps ADSL product available either, so Voxy used the wrong wording here. Should have said "specificially for ADSL products" instead of "ADSL technology".
 
Accounts cancelled.

I just wish there was a way to change at what time the bolt-on kicks in, would be nice if I could use my fatpipe account at full speed in the evenings and only have the bolt-on activate at midnight or something. This way I could use my account at full speed for the remainder of my contract period.
 
Well technically, the product you buy is still the 20Mbps VDSL product, even if it is given to you via ADSL2+ technology.

Using Voxy's words, you 2 are correct, but also, at the time VOX created the Bolt-ON product, there was no 20Mbps ADSL product available either, so Voxy used the wrong wording here. Should have said "specificially for ADSL products" instead of "ADSL technology".

When Telkom first created a capped ADSL account, there was no 4mb ADSL available... See where I'm going with this?
 
No issues on my side, account works perfectly and better than other uncapped accounts I've tried.
 
As some have stated, for R59 you cannot complain.
It works perfectly (if you are in Joburg).
I am not downloading that much anymore, using it mainly for streaming Netflix and works perfectly for it.
Best account I have tested for streaming.
My only gripe is with the capping of the fat pipe during the day when you still have roll-over data left.
 
It's all well and good if your line speed isn't more than 10Mbps, but when find out your line speed has now been quartered without anyone telling you I can guarantee you be peed off too.

I now have to sit with this account for another month because they failed to properly communicate with their clients in time.

And if my latency graphs are anything to go by it doesn't look like their plan is working very well. Still seeing latency spikes on these accounts.

Vox:
status_rrd_graph_img_vox_lat.png


Telkom:
status_rrd_graph_img_telkom_lat.png
 
must say the speed during peak is much better now. but my line is idle again so bleh.
 
Just got an email from Vox about a phishing scam,


I signed up for this service on the 29th, and somehow scammers already have my email and basically everything about my account (the email had my freaking ADSL username on it)

Vox's security has been breached... Anyone else receive an email?
 
Just got an email from Vox about a phishing scam,


I signed up for this service on the 29th, and somehow scammers already have my email and basically everything about my account (the email had my freaking ADSL username on it)

Vox's security has been breached... Anyone else receive an email?

I got the vox email. no other email came through.
 
Just got an email from Vox about a phishing scam,


I signed up for this service on the 29th, and somehow scammers already have my email and basically everything about my account (the email had my freaking ADSL username on it)

Vox's security has been breached... Anyone else receive an email?

Also got the email, obviously they sent it to all their subscribers. They don't really go into detail on how the scammers got the e-mail addresses, maybe somebody can update this thread explaining this.
 
Dear Customer,

Notification of Phishing E-Mail

A Phishing e-mail, falsely branded as being from us, is being distributed to a portion of our customer base, with the subject line:

Subject:*Download Your Monthly e-Statement Report
From:*"Vox Telecom" [email protected]

If you receive this phishing mail, please do not open it, delete it immediately!

We'd like to take this opportunity to remind you to be vigilant about recognising phishing e-mails; You can quickly check the validity of the email source by checking the actual physical email address that it is from, always exercise caution if you don't recognise the physical e-mail address as being one that is normally associated with the sender of the mail.
IN THE CASE OF THIS CURRENT SCAM THE ALIAS IS Vox Telecom AND THE PHYSICAL ADDRESS IS: [email protected]


Please don't hesitate to contact us if you have any further enquiries.
Phone:*087 805 0530
E-mail:*[email protected]
 
Yeah speeds are fine, but I also have latency issues on my VOX account in the evenings, in Cape Town. At the same time, Web Africa and Telkom-Guest accounts don't have latency.
 
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