Level-7 MTN (Supersonic) customers offline

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Articmayoman

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Does anyone here work for Level-7 or Supersonic know what is really happening with this Level-7/MTN issue?
It seems like all L-7 clients that are on Supersonic infrastructure are currently offline and have been since 4:30 this morning

L-7 support isnt saying too much about what is going on. All I got was its a layer-2 issue, and then a MTN auth issue and that the MTN (supersonic I assume) core engineers are investigating.

The status page is also not updated since 4:30 this morning

Level-7 Status | Level-7

www.level-7.co.za www.level-7.co.za
 
It has now been more than 24 hours and still now ETR on a resolution

Last update I got was:

It seems the were upgrades that were done yesterday early morning.

The changes are causing connectivity issues in the layer 2 connection between them and us.
Our senior engineers are working around the clock with Supersonic to get the matter resolved.
 
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