supersonic

  1. CntrlAltDel

    How is it possible Supersonic still exists???

    Recently, I’ve been helping a family member downgrade their fibre line. They’re on the older side and, as they put it, not very “tech-savvy.” The initial request for the downgrade was made three months ago. They even received an SMS confirming that the downgrade was processed. Problem: Three...
  2. tHeDarKLord

    Supersonic Complaints and issues

    Complaints and issues
  3. L

    Supersonic / MTN Business very poor international connectivity

    I'm with Supersonic fibre, 200/200 Mbps, which apparently uses MTN Business for connectivity, including globally. And I'm really struggling with international bandwidth. Since the cable breaks back in May, international connectivity is slow and spotty. Local is fine. Here's proof: two...
  4. tballer45

    Best Internet Provider

    What's the best or most reliable isp for fixed LTE? I'm trying to get one, also can I trust Supersonic?
  5. a123x

    100mbps download speed but 0 upload speed (Supersonic-Vumatel)

    Hi everyone, for the past week I've gotten 0 upload speed but normal download speeds (100mbps). The issue happens when connected to both LAN and Wifi. I've tried different devices and different routers and the issue persists. When unplugging the router and fibre box for 10 minutes and then...
  6. A

    Level-7 MTN (Supersonic) customers offline

    Does anyone here work for Level-7 or Supersonic know what is really happening with this Level-7/MTN issue? It seems like all L-7 clients that are on Supersonic infrastructure are currently offline and have been since 4:30 this morning L-7 support isnt saying too much about what is going on. All...
  7. Bl@nk

    SuperSonic Speeds different or the same

    Hi everyone, I see supersonic offers very fast speeds over fibre but my thoughts are fibre is fibre. Surely 25mbs is the same on supersonic and other isp? I see the prices are much higher than my ISP but I want to confirm if it's actually faster somehow? On a 50mbs line the estimate download...
  8. Leo_

    MTN/Supersonic Fibre Experience

    Is anyone using MTN or Supersonic as their Fibre ISP? I'm considering switching from Afrihost to one of these providers as their service is about R150 cheaper and offers twice the speed. Any insights or feedback would be much appreciated.
  9. Jan

    Affordable fixed wireless uncapped broadband for homes without fibre

    Cheapest 50Mbps uncapped Internet for homes without fibre There are several uncapped wireless Internet packages on the market with at least 50Mbps download speeds for South African households that don't have a fibre network available in their area. While fibre-to-the-home (FTTH) connectivity...
  10. F

    Supersonic vs ISPA

    So I had the misfortune of dealing with Supersonic. I made the big mistake of making Supersonic my fibre ISP, since I was fairly happy with them when I had uncapped fixed-LTE with them. Combined with poor network quality from Vumatel, there wasn't a month going by without having to deal with...
  11. Jan

    ARB rules against Supersonic in installation fee clawback complaint

    MTN's Supersonic nailed over installation fee clawback on month-to-month deals The Advertising Regulatory Board (ARB) has ruled against Supersonic regarding a complaint over its month-to-month Home Fibre products, with the regulator telling the service provider to withdraw all advertisements...
  12. Jan

    WISP roundup - March 2023

    Best wireless Internet service providers for homes in South Africa South African households without access to fast fibre or reliable mobile connectivity can consider a fixed-wireless access (FWA) package for their uncapped Internet needs. While Internet service providers (ISPs) often use the...
  13. Jan

    Best-rated ISPs in South Africa - March 2023

    South Africa's top ISPs at the start of 2023 Analytico's latest South African ISP rankings revealed that Afrihost is South Africa's top-rated Internet service provider (ISP), followed by Axxess and Mweb. It is the first report that used Analytico's new rating methodology, which considers more...
  14. Jan

    Uncapped vs big-cap LTE deals comparison - February 2023

    Uncapped vs large capped 4G deals in South Africa — best bang for your buck There are numerous capped 4G/LTE packages available in South Africa that provide more than enough data for the average household. Three of the country's major mobile network operators — MTN, Telkom, and Rain — now...
  15. Jan

    Uncapped 4G price comparison - February 2023

    Uncapped 4G showdown — prices from R265 The cheapest uncapped 4G package available in South Africa is Rain's 19-hours Unlimited off-peak plan for R265 a month, a MyBroadband analysis has revealed. However, while Rain's package is capped during peak hours, there are several other options with...
  16. Jan

    Uncapped 5G price comparison

    South Africa's big uncapped 5G battle — with prices from R449 There are several fixed-5G packages available to South Africans looking for a fast and uncapped wireless Internet connection. 5G can be a capable alternative broadband technology for those homes or businesses that currently don't...
  17. T

    Supersonic down

    Hi all Supersonic has been down in Parkmore from about 5pm or so yesterday, with almost no comms from support. Anyone on here had any feedback about this issue or know something about it?
  18. medicnick83

    Supersonic Is probably run by kids

    Hi all, So about a month ago I signed up with Supersonic - the packages looked good (R99 for 10GB) and the process to sign up and such was quick and easy. I signed up, did the payment and 2 days later I had my SIM card and router. Lekker neh? No... Now, for 3 weeks, I have not used my...
  19. D

    Supersonic/SmartVillage load shedding help

    I have fibre with Supersonic which was formally with SmartVillage. I have backup power/inverter but whenever the power goes off - about an hour later the fibre dies as well. I've tried calling Supersonic explaining to them that the battery in one of their repeaters/relays is faulty/not...
  20. wayfarer

    Backup power for Supersonic AirFibre

    I have Airfibre with Supersonic, and I am looking to stay online during loadshedding. The remote node on the roof is fed by a PoE injector that supplies 50V and 1.2A (remote node unit rated 60W). Any suggestions?
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