supersonic

  1. wayfarer

    Backup power for Supersonic AirFibre

    I have Airfibre with Supersonic, and I am looking to stay online during loadshedding. The remote node on the roof is fed by a PoE injector that supplies 50V and 1.2A (remote node unit rated 60W). Any suggestions?
  2. A

    Supersonic fibre price reductions applicable to new clients only

    Anyone else also with Supersonic fibre? Just noticed that they have lowered their fibre products' prices a while ago, but existing clients apparently do not qualify for the new prices. How can you have two clients both with MTN/Supersonic paying two different amounts for the exact same...
  3. Jan

    Telkom 5G vs Rain vs MTN and MVNOs

    Telkom 5G price shocker — demolished by Rain and MTN Telkom's uncapped fixed-5G packages are much more expensive than rival services offered by Rain, MTN, and several other ISPs. The telecoms company recently published coverage and prices for its first uncapped fixed-5G products, which are...
  4. Jan

    ISPs either silent or not interested in Cell C wholesale fixed LTE (right now)

    ISP plans for Cell C LTE — Cybersmart and RSAWeb aren't interested South African Internet service providers (ISPs) Cybersmart and RSAWeb aren't interested in reselling Cell C's fixed-LTE products, the companies told MyBroadband. However, their reasoning is different, with one focusing on its...
  5. Jan

    Fibre network operator connectivity rates in South Africa

    Connectivity rate of South Africa's top fibre providers The average connectivity rate among South Africa’s largest fibre network operators is 34.4%, with Openserve, Supersonic, and Frogfoot leading the way. The connectivity rate is calculated by dividing the number of homes connected by the...
  6. Jan

    Internet service provider customer satisfaction rankings - October 2022

    Cool Ideas beats Afrihost, RSAWeb, and Herotel in customer satisfaction Research by Analytico revealed that Cool Ideas ranked the highest in customer satisfaction and brand loyalty among South Africa’s top Internet service providers (ISPs). Analytico provides market research, network...
  7. Jan

    Uncapped 5G price comparison - September 2022

    Rain dominates uncapped 5G pricing in South Africa Rain offers the most cost-effective uncapped fixed-5G products in South Africa, a MyBroadband analysis has revealed. However, it's important to note that Rain limits certain aspects, including video streaming resolutions, virtual private...
  8. Jan

    Melon Mobile - new venture from Supersonic founder Calvin Collett

    Supersonic founder Calvin Collett's new venture — Melon Mobile Supersonic founder and former CEO Calvin Collett has returned to his entrepreneurial roots and founded a new telecommunications venture, Melon Mobile. Collett started his entrepreneurial journey in 2005 when he started iConnect, a...
  9. Jan

    Uncapped LTE and 5G price comparison

    Uncapped mobile data prices in South Africa compared South African residents in the market for a plug-and-play uncapped home data package have several options from which to choose, with some providing speeds of up to 25Mbps for less than R500 a month. The cheapest uncapped mobile data package...
  10. Jan

    Fibre versus 5G uncapped price comparison

    Uncapped price war — Fibre versus 5G 5G broadband is often promoted as an alternative to fibre. However, a MyBroadband analysis shows that it is still on the high end of the pricing spectrum. The wireless technology can achieve download speeds of over 100Mbps in South Africa.
  11. Jan

    Why South African mobile operators throttle uncapped mobile data

    Uncapped mobile broadband in South Africa — why networks throttle your connection Running truly uncapped mobile broadband services is a tricky business, as the spectrum assigned to each mobile operator can only translate into a certain amount of data bandwidth, hence the need for fair usage...
  12. Jan

    Top South African ISPs - April to May 2022

    South Africa's top ISPs ranked Cool Ideas continued its run as South Africa’s top-rated Internet service provider (ISP), followed by Home Connect, Supersonic, Afrihost, and Axxess. The report is based on 246,185 speed tests and customer satisfaction ratings collected through the MyBroadband...
  13. Jan

    Mweb's terms and conditions would take you 2 hours to read

    One South African ISP has T&Cs that take 2 hours to read It will take over 2 hours to read through all the terms and conditions related to buying a broadband service from Mweb. It was one of the findings from a comparison of the length of the terms and conditions from prominent South African...
  14. Hanno Labuschagne

    How the tech behind MTN's Supersonic Air Fibre works

    How the tech behind MTN's Supersonic Air Fibre works MTN's Internet service provider Supersonic is the world's first to employ a technology that aims to vastly improve fixed wireless access Internet in under-connected areas. Launched in May 2021, Supersonic's Air Fibre promised uncapped data...
  15. Jan

    Supersonic launches uncapped 5G from R699 per month

    Supersonic launches first 5G and new fixed-LTE packages — uncapped from R499 MTN’s Internet service provider business Supersonic has launched its first 5G and new fixed-LTE packages, starting from R499 per month. All of the products are available on a month-to-month basis and include a...
  16. Jan

    Fibre ISP email support tested

    ISP email support tested — and only one could answer a simple question An email support test of South African Internet service providers (ISPs) by MyBroadband revealed that only RSAWeb provided a complete and reasonable answer to the questions asked. Email is a core part of any ISP’s support...
  17. Jan

    Calvin Collett resigns from Supersonic - new MD announced

    Supersonic gets a new MD with big plans in broadband market MTN South Africa has appointed Megan Nicholas as managing director of its ISP Supersonic to drive the ISP’s plan to grow its market share in the residential market. Before joining Supersonic, Nicholas was the general manager for...
  18. Jan

    Biggest FTTH data consumer in South Africa - the 164TB man

    The 164TB man — South Africa's biggest data hog Based on feedback from some of South Africa's prominent fibre-to-the-home Internet service providers (ISPs), data traffic among their top users has continued to increase. The Covid-19 pandemic has spurred demand for fast and reliable Internet...
  19. B

    Supersonic Fibre is extremely slow after 10pm and no one at Supersonic helps.

    Supersonic Fibre Meyerton is terribly slow after 10pm. Having so many issues with Supersonic (Vodacom) Fibre in Meyerton. I pay for a 100mbps down and 100mbps upload. Durning the day the speed is perfect getting what I pay for 100/100 with 11 ping but from 10pm until about the next morning...
  20. V

    Supersonic is shockingly toxic!!!!!!!!!

    Is it just me or are all SUPERSONIC SUPERSTARS not qualified to be working as CSAs. I am done, this is by far the worst ISP out there!. There is NO customer service, no one can resolve an issue, no one can assist and you are placed on hold ALL THE TIME with calls being cut every time I have...
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