Once again, I post with confusion. It seems that the only people that are complaining about the service are those of abusers. I heard of the new ChitChat product via 702 where the CEO of LucidView clearly defined the objectives of the product. He stated that this was NOT a downloading product, IT WAS DESIGNED FOR THE SAFETY OF OUR KIDS through the parental control option. This is for parents that are concerned about the harmful material that is found on the internet, as well as keeping the kids in contact with their parents at all times. All of you clearly did not understand the concept of the product, and are obviously more concerned with finding the vulnerabilities in products. Go and get yourself an uncapped ADSL line for R700 a month and go crazy, but there is no such thing as a free lunch. I don't think that LucidView can make it more clear, Downloaders (ie. ALL OF YOU) are not their target market. Don't get confused, you are all grown men/techies, buy the product for your kids. Thank you LucidView for developing a product that is desperately needed in the market, especially after the sex pest incident. Also, I do not understand why the support has been so terrible for all of you, the lady's attending to all of the calls have been fantastic, they are always helpful. Don't get dishearted LucidView, it is always difficult to introduce a product into the market that people don't understand. I think this is going to benefit us greatly.