Megsapp Feedback and Support Thread

[Bernoldus Niemand]

Great deleted my esim and now it's stuck on activating. Guess I'm porting back to Afrihost. Tired of struggling with Megsapp.

They're still busy with this. Atleast I'm not left on my own.

 

[Bernoldus Niemand]

Support went home and my line is still missing. Lol won't even be able to port out.

 

[Bernoldus Niemand]

Day 2 and they're still busy with it.

 

[ctriaan]

Day 2 and they're still busy with it.

Are they at least giving you updates?

 

[Bernoldus Niemand]

Are they at least giving you updates?

Very slow but yes.

 

[Bernoldus Niemand]

All iPhone esims can't register. What a cockup.

 

[Bernoldus Niemand]

So that only leaves only uConnect, Air Mobile, MTN or Melon Mobile for esims. The rest all sucks.

 

[airborne]

All iPhone esims can't register. What a cockup.

Why is that?

 

[Bernoldus Niemand]

Day 3 without any number. Hopefully I get my esims back today.

 

[ctriaan]

I did one of the rewards last night to get data to test and it worked.

That's on iOS with an existing eSIM which I got with a 7 day trial a week or two ago.

 

[Elax]

Just got this. Got the new cell no, and trying to port my prepaid to it. Keeps failing. Do I need to wait for activation confirmation prior to porting?

 

[Bernoldus Niemand]

Tomorrow will be day 4 without my number. Looks like they'll have to port me to a physical sim. What a ballsup.

 

[Bernoldus Niemand]

Just got this. Got the new cell no, and trying to port my prepaid to it. Keeps failing. Do I need to wait for activation confirmation prior to porting?

Their esims are broken. You'll have to get a physical sim.

 

[ctriaan]

Their esims are broken. You'll have to get a physical sim.

Only new esims?

 

[Bernoldus Niemand]

Only new esims?

Yes or if you delete yours
Edit: Or get a new phone.

 

[ctriaan]

Yes or if you delete yours

Thanks. Mine is still working.

I wonder what's up with them.

 

[Suspect99]

My 11 physical sims are working fine for now

 

[airborne]

Yes or if you delete yours
Edit: Or get a new phone.

That's exactly what happened with Airmobile, got a new phone and my eSIM wouldn't activate on the new phone, after 2 weeks of fking around with their useless support trying to have the esim swopped I gave up. Seems like the mnvo's have some issue with esim swops.

 

[Elax]

Their esims are broken. You'll have to get a physical sim.

I got the SMS with the no, but it hasn't activated yet.

 

[t0dd]

iOS still missing from App Store as well...