Monthly bill higher than stated

[lumpzor]

I received my first debot order from 8ta recently.

I purchased it around the 16th of december so it was pro rata and I only had 5.2GB of data, understandable.

The bill received states "once off fee R200" that I have no problem with but the recurring monthly fees are now stated as R295.29 PM

It does say it's the internet promo 5 and shows the discount, but my question is why is the total not R199 as agreed in the contract.

Not impressed, maybe someone can shed light on the situation.

Thanks.

 

[Speedster]

Since it's your first bill it should have the pro-rata amount for December, the full amount for January and the R200 connection fee.

The R295.29 seems about right if you take the R199 (January) plus R199/31*15=R96.29 (December)

 

[lumpzor]

Since it's your first bill it should have the pro-rata amount for December, the full amount for January and the R200 connection fee.

The R295.29 seems about right if you take the R199 (January) plus R199/31*15=R96.29 (December)

This thought crossed my mind a few minutes after I posted, I wasn't sure whether I wanted to wait a whole month to find out.

 

[dlevine]

Did you really think you were getting a free lunch for December

 

[lumpzor]

Did you really think you were getting a free lunch for December

Free lunch?

I expected to pay R199 not R295.

 

[Telkom]

I received my first debot order from 8ta recently.

I purchased it around the 16th of december so it was pro rata and I only had 5.2GB of data, understandable.

The bill received states "once off fee R200" that I have no problem with but the recurring monthly fees are now stated as R295.29 PM

It does say it's the internet promo 5 and shows the discount, but my question is why is the total not R199 as agreed in the contract.

Not impressed, maybe someone can shed light on the situation.

Thanks.

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