Moving from Cool Ideas, recommend an ISP

Here for the same reason. From what I gather WebSquad is the way to go. Anyone know how long it took to switch on Vuma Aerial?
 
lord-of-war said:
Thanks and services like Onedrive, VOIP?
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Office365 does just fine for me on AH 40/20 with OS, not a big user of OneDrive though mainly just the mail for work. I use freshphone voip which works perfectly. The pings are not as good as CI but I'm not a gamer so it's not such an issue, I also moved from CI after the first bout of DDoS - sure it's not their fault but I need to get my work done as I work from home, and their support is utterly hopeless aside from their forum rep. Not to say AH has great support but overall I've had a better experience. Their billing and account management interfaces are also good compared to CI. I know all the fanboys are super ok with them not having an indication of how much bandwidth you use per month but it's something I like to see and AH has a good portal + app for it.
 
ginggs said:
I hope nobody chooses an ISP based on S.Claus' imagination.
:ROFL:
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If I don't use a service how am I supposed to tell him if its good or bad? In comparison to Cool Ideas, I don't see him running into issues (Happy ?)

I imagine Cool Ideas users are gonna sit without internet in the near future.
 
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S.Claus said:
If I don't use a service how am I supposed to tell him if its good or bad?
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You should not. Just reply that you don't make use of those services.
S.Claus said:
In comparison to Cool Ideas, I don't see him running into issues (Happy ?)
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Nobody should choose an ISP based on your lack of vision either.
 
Splinter said:
Were you not one of the crowd jumping up and down in the CI help thread during the DDOS attacks? Screaming how bad it was and wanting to go to Supersonic?
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Oh yes I was, no fault in admitting that but their service comes at a premium above their competition and I have recommended many people to them before my area got fibre. But my point of reason is if a company cannot deliver to terms agreed upon, I'm voting with my wallet.
phaktza said:
Same issues. I'm thinking Supersonic, MTS or WebSquad.
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I'm leaning towards WebSquad, I do not trust SS after seeing what a schitshow they are in the thread and from a few neighbors
Splinter said:
So let me get this straight - another DDOS attack and GlassMirror again pops up talking about moving from CISP and punting supersonic.

And I note he hasn't responded to my questions to him.

Hmm. If I was a suspicious person......:whistling:
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Apologies if I have been too busy dealing with my sick daughter to respond to your questions. Says the person that pops up whenever CI is badmouthed and never hesitates to jump to their defenses, dude as much as I like CI I cannot stay with them when my business and work depends on my internet connection. I'm just merely looking for the best ISP for my situation and in no way am I badmouthing CI.
Beginner said:
Cmon Splinter, he might be trying to log a ticket with SS for support.......
:unsure::unsure:......give the guy a break.

And to the point everyone is making, each to their own, the forum is about our experiences with the different ISP's. I am an advocate for CISP purely because I have never had an issue with the line or their service outside of the DDOS attacks.
CISP on Vumatel and my line on the 100/10 package has been exceptional.
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Well, same here but I cannot stay if issues like this happens and my work depends on my line
 
GlassMirror said:
Oh yes I was, no fault in admitting that but their service comes at a premium above their competition and I have recommended many people to them before my area got fibre. But my point of reason is if a company cannot deliver to terms agreed upon, I'm voting with my wallet.

I'm leaning towards WebSquad, I do not trust SS after seeing what a schitshow they are in the thread and from a few neighbors

Apologies if I have been too busy dealing with my sick daughter to respond to your questions. Says the person that pops up whenever CI is badmouthed and never hesitates to jump to their defenses, dude as much as I like CI I cannot stay with them when my business and work depends on my internet connection. I'm just merely looking for the best ISP for my situation and in no way am I badmouthing CI.

Well, same here but I cannot stay if issues like this happens and my work depends on my line
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This. Had I been brick and mortar and my shop had to keep closing due to mall robberies, I would find another mall. In no way is it the mall's fault, but at the end of the day I have to earn a living.
 
phaktza said:
This. Had I been brick and mortar and my shop had to keep closing due to mall robberies, I would find another mall. In no way is it the mall's fault, but at the end of the day I have to earn a living.
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And yet I'm being made out to be like a child throwing his toys out the cot whenever I'm being inconvenienced
 
GlassMirror said:
Oh yes I was, no fault in admitting that but their service comes at a premium above their competition and I have recommended many people to them before my area got fibre. But my point of reason is if a company cannot deliver to terms agreed upon, I'm voting with my wallet.
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Then go vote with your wallet. But, all you do is complain and bad mouth.

GlassMirror said:
Apologies if I have been too busy dealing with my sick daughter to respond to your questions. Says the person that pops up whenever CI is badmouthed and never hesitates to jump to their defenses, dude as much as I like CI I cannot stay with them when my business and work depends on my internet connection. I'm just merely looking for the best ISP for my situation and in no way am I badmouthing CI.
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Yeah, man, sure.

So now a sick daughter and your work. I thought it was your SO that was complaining about the line.

GlassMirror said:
Well, same here but I cannot stay if issues like this happens and my work depends on my line
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Then, for the last time, just move. I must say, if your work depends on your "line", I would have thought you would have done some serious research. As opposed to just asking folks here.
 
Splinter said:
Then go vote with your wallet. But, all you do is complain and bad mouth.



Yeah, man, sure.

So now a sick daughter and your work. I thought it was your SO that was complaining about the line.



Then, for the last time, just move. I must say, if your work depends on your "line", I would have thought you would have done some serious research. As opposed to just asking folks here.
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Dude, why are you so angry?

Had you done research a couple of years ago CISP would have been the ISP to go with, Crystal Web before that, Afrihost before that, and so on... Things change.
 
phaktza said:
Dude, why are you so angry?

Had you done research a couple of years ago CISP would have been the ISP to go with, Crystal Web before that, Afrihost before that, and so on... Things change.
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How am I angry :)
 
80% of the problems mentioned here would be eliminated if a person had a cost effective method of mitigating the reliance on a single ISP.
The FTTx providers have created a problem which they exploit in having customers churn between ISPs. This might seem a good thing but is disruptive. In actual fact it borders on hypocrisy as for years ISPs have been complaining about "naked ADSL" but this type of lock-in is no different as seen from the context that in removes a customer's choice.
Ironically, on OpenServe (the bad boy of "naked ADSL") you can have two PPPoE accounts from separate ISPs. My second one was from a special which was only R99 for six months.
At my home I can get Vumatel but I'll take a pass as I won't be able to get a cheap second account. Also I don't want to be shafted for their migration fee when a churn happens.
 
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