MTN - airtime skulduggery

[FatcatIrrigation]

On the day the new ‘opt out of out-of-bundle-data’ rules came out,I made sure to kill that option.

Then I got this SMS today:

“Y'ello! From 7 June, when your Data runs out, you will stay connected with MTN's auto-renew 1MB bundle at 40c. Keep a positive airtime balance or Usage limit.TCs”

What the actual flip???

Just LOVE the positive spin....
‘You will stay connected’

It’s fraud now, I think?

What to do?


P.S.
Vodacom did the same on a Pre paid SIM I have

Also had to opt IN to ‘out-of-bundle-blocking’
Now THAT is also a clever mullet story, neh?

Only for it to promptly eat all my airtime...
Call Centre said they saw I did it all correctly.

Laid a complaint..

Response was.......?

“Here is R30 ‘GOODWILL’ airtime”
“Make sure to select a out of bundle blocking”

Aaaaaarrrggghhhh

(Oops I see I’m not only one)

 

[marioat1]

What's with the multiple threads on same thing, set your usage limit to 0 in the app and don't worry about oob rates.

 

[Proon]

I feel he is mainly highlighting the perverse nature in which, and the contempt with which, the cellphone companies treat us. How do you get them to be more service centrist and less money hungry?

 

[FatcatIrrigation]

What's with the multiple threads on same thing, set your usage limit to 0 in the app and don't worry about oob rates.

What’s with not reading that I already set my useage to 0?

This is despite my setting it to zero...

 

[FatcatIrrigation]

I feel he is mainly highlighting the perverse nature in which, and the contempt with which, the cellphone companies treat us. How do you get them to be more service centrist and less money hungry?

Thanks!

 

[FatcatIrrigation]

Want to see something even more perverse?

 

[FatcatIrrigation]

What's with the multiple threads on same thing, set your usage limit to 0 in the app and don't worry about oob rates.

In the other thread ( see how the threads were posted simultaneously)

Because they calling it a BUNDLE
They can technically say it’s not OOB

So, I prefer to worry

 

[ArtyLoop]

Dear op- greedy cartel does what greedy cartel has done since forever... steal your money

 

[FatcatIrrigation]

Dear op- greedy cartel does what greedy cartel has done since forever... steal your money

Well, funny you say that....
This was my original mail to them:

 

[ArtyLoop]

Dear OP this is a fight you will not win. Not even the government can do much about these trough feeders

 

[FatcatIrrigation]

So lesson here is...

Watch your back...

OP out..

 

[ArtyLoop]

So lesson here is...

Watch your back...

OP out..

Yes especially on this platform

 

[Dirtdiver]

Where is the setting to , to set it to zero

 

[FatcatIrrigation]

*135*6#

“You've used 50% of your Monthly data bundle. Dial *136*2*999# to buy a new bundle, or *135*6# to change your out-of-bundle settings and stay connected.”