MTN Black Friday Discussions

[Sayf777]

To those that applied how long did it take for your SMS to come through?

 

[Archie1]

What is the code? I'm at MTN and they can't find it. The R299 one you mentioned
W

A few posts above yours says it's only available via the retentions department and not the store. You'll have to call mtn and ask to be put through to retentions.

 

[Soapy_Bubbles]

If I upgrade to the BF special (100gb + 50gb) - would I keep my existing data? I have around 32gb left on the sim.

If it’s normal data and not promotional data it is illegal for them to remove it

 

[Leisure Larry]

Guys be patient. The wait is long at retentions. Like really long.

 

[Sayf777]

30 minutes when I tried earlier

 

[Sayf777]

But didn't receive an SMS yet with confirmation of change or anything

 

[Stevewarren]

If I upgrade to the BF special (100gb + 50gb) - would I keep my existing data? I have around 32gb left on the sim.

I upgraded to the 100+100 last week and kept my 47 or so Gigs from previous one and got an extra 30 GB pr rata.

 

[peeryus]

Joshua says the below offer was an error
R199
40 gig day
50 gig night time data
500 minute
Sim only.

Now what? Have you guys received all the benefits above?

 

[Preesen]

Joshua says the below offer was an error
R199
40 gig day
50 gig night time data
500 minute
Sim only.

Now what? Have you guys received all the benefits above?

Im on the call with them now as well. A lady at the call center, Amanda, said this deal is valid but needs to be processed through retensions.

 

[I.am.Sam]

Joshua says the below offer was an error
R199
40 gig day
50 gig night time data
500 minute
Sim only.

Now what? Have you guys received all the benefits above?

yeah just spoke to him as well

they made a mistake and retracted the deals

 

[I.am.Sam]

Im on the call with them now as well. A lady at the call center, Amanda, said this deal is valid but needs to be processed through retensions.

Apparently it will be cancelled so have a back up

 

[wizardofid]

Thanks @wizardofid did what you said and got my contract and have now emailed it. Now I wait.

BTW mate you need to let know if you get it sorted, as I am still waiting for mine, was hoping to get it sorted before BF but looks like I am screwed until the chaos quiet downs....

 

[Arrival]

On the phone with retentions getting the 299 deal only for bf 2016 customers:
40 gig day (sharable)
40 gig night
150 minutes any network
500 minutes network

The same deal went for 199 yesterday but it was limited to a certain number of customers.

 

[Bilaal687_]

Apparently it will be cancelled so have a back up

They can't cancel it.

 

[Preesen]

On the phone with retentions getting the 299 deal only for bf 2016 customers:
40 gig day (sharable)
40 gig night
150 minutes any network
500 minutes network

The same deal went for 199 yesterday but it was limited to a certain number of customers.

This was a good deal, missed out on it

 

[CUDlybunny]

Did my deal over the phone this morning on the drive to work, 15 minute hold, 10 minute conversation. Had to answer 3 questions, no paperwork needed. No hassle of travelling and waiting at a store.

 

[dlevine]

Did my deal over the phone this morning on the drive to work, 15 minute hold, 10 minute conversation. Had to answer 3 questions, no paperwork needed. No hassle of travelling and waiting at a store.

which deal did you do?

 

[Mike Hoxbig]

Ah so we can add minutes. It’s so weird that certain shops do certain things while others have no issue doing it.

Should keep a list and punish those shops refusing to help.

You can just add it yourself on your online portal if they don't...

 

[WhyME]

ourself on your online portal if they don't..

Portal link ?

 

[dlevine]

My Mtn App on mobile phone.