MTN Black Friday Discussions

[DarkBlue]

Guys just a heads up for the following deal for R299, you need to call 808 and ask for the retentions dept. They the only department that can offer it to you. I called this morning and went through to upgrades (mtn direct), they couldn't offer me this deal saying that it was a mistake and has been taken off the system. Even went to a store and they didn't have a clue about this deal.

40 gig day (sharable)
40 gig night
150 minutes any network
500 minutes network
R299

 

[Inzaghi007]

I got through retentions. 45min waiting time

Got offered 40gb +40gb
600min all net
100 sms
R299

Sms confirmation will happen some time in the say

 

[Leisure Larry]

Im at MTN gateway in durban, they cant bolt on minutes or sms

Learn to DIY

 

[Inzaghi007]

I got through retentions. 45min waiting time

Got offered 40gb +40gb
600min all net
100 sms
R299

Sms confirmation will happen some time in the say

As far as sharing goes, she was not sure. Only time will tell.

 

[I.am.Sam]

@Mike Hoxbig maybe you can try getting through to retentions and getting this 299 deal

 

[sudzdogg]

40 gig day
40 gig night
100 sms
500 minutes any network
R299

Done deal

Called 135
Option 4
Option 2

 

[sand_man]

40 gig day
40 gig night
100 sms
500 minutes any network
R299

Done deal

Called 135
Option 4
Option 2

Winner winner chicken dinner

 

[Inzaghi007]

40 gig day
40 gig night
100 sms
500 minutes any network
R299

Done deal

Called 135
Option 4
Option 2

Seems like everybody has been quoted on different minutes.

 

[Stevewarren]

BTW mate you need to let know if you get it sorted, as I am still waiting for mine, was hoping to get it sorted before BF but looks like I am screwed until the chaos quiet downs....

Got an email and sms saying that it's been escalated and that it should be rectified in 2-24 hrs. We will see.

 

[wizardofid]

Got an email and sms saying that it's been escalated and that it should be rectified in 2-24 hrs. We will see.

Well looks like I need to do a follow on call

 

[CUDlybunny]

Well looks like I need to do a follow on call

What's that now

 

[FlashSA]

So I have just discovered that my second sim which I upgraded to MyChoice 30GB (30+30 day // 30 night) is still on MtnChoice Talk+ S. NO wonder it has not received its data benefits.

Store consultant is avoiding me. Going to need to tighten the screws on Monday to get this fixed - signed contract says MTNChoice 30GB Black Friday R299pm so I am covered

To think I went back 4hrs after I upgraded to request contract copies. LUCKY!

 

[mh348]

I got through retentions. 45min waiting time

Got offered 40gb +40gb
600min all net
100 sms
R299

Sms confirmation will happen some time in the say

Did you first have to tell them you want to cancel, or did you directly ask for that deal?

 

[Soapy_Bubbles]

Did you first have to tell them you want to cancel, or did you directly ask for that deal?

Ask for it

 

[wizardofid]

What's that now

Oi ! Mind your own business Had to escalate a call as they haven't loaded my night express data correctly, eppix support won't fix the problem unless they have proof of contract and promo, so had the hassle of getting the contract and having to forward that.

 

[Inzaghi007]

Ask for it

Yip ask for it.

 

[sand_man]

Seems like everybody has been quoted on different minutes.

Usual mtn obfuscation. I’m trying to pull the trigger on this now. Being passed from pillar to post. Upgrades puts me through to retention’s and retention’s puts me back to upgrades then upgrades puts me through to retention’s. And so on and so forth... 45 minutes so far. Thank fck this is only once every 2 years.

 

[alqassam]

They tools me 640 anytime any network minutes

 

[Stevewarren]

So I have just discovered that my second sim which I upgraded to MyChoice 30GB (30+30 day // 30 night) is still on MtnChoice Talk+ S. NO wonder it has not received its data benefits.

That's what customer care said was happening with mine and that they have escalated it now and it should be sorted in 2-24 hrs. I had to get a copy of my contract like wizardofid.

 

[Kyle Olivier]

Ok so I am one of the people who had a bf 2016 contract. Can anyone tell me how to upgrade to the 40gb anytime + 40gb night time bundle for R299?