MTN Black Friday Discussions

[WhyME]

 

[Archie1]

Ok so I am one of the people who had a bf 2016 contract. Can anyone tell me how to upgrade to the 40gb anytime + 40gb night time bundle for R299?

Call 135 and get through to the retentions departments. Ask them for the deal.

 

[WhyME]

On pick above which option to upgrade myself on portal, thanks

 

[Kyle Olivier]

Call 135 and get through to the retentions departments. Ask them for the deal.

So I dial 135 ,option 4 ,option 2 then what?

 

[Inzaghi007]

So I dial 135 ,option 4 ,option 2 then what?

Then wait at least 45min for them to answer.

 

[Sayf777]

So I dial 135 ,option 4 ,option 2 then what?

Then wait.

 

[WhyME]

https://mycontract.mtn.co.za/landing/landing.htm

@wizardofid

Which option do I click on Portal to get deals nothing showing ? Thanks

 

[sand_man]

Then wait.

60 minutes and counting.... fck this...

 

[wizardofid]

That's what customer care said was happening with mine and that they have escalated it now and it should be sorted in 2-24 hrs. I had to get a copy of my contract like wizardofid.

Useless fckers never attached the contract as promised just phoned, dealt with a new agent and while on the phone I send the email waited for the agent to attach the contract and sent that through to the eppix support.

@wizardofid

Which option do I click on Portal to get deals nothing showing ? Thanks

Are you looking for deals or to bolt on airtime ?

 

[WhyME]

Are you looking for deals or to bolt on airtime ?

To upgrade since I had signed up in 2016 for 50gig deal

 

[Kyle Olivier]

To upgrade since I had signed up in 2016 for 50gig deal

Do it over the phone. dial 135 , option 4, option 2, wait forever,get deal done.

 

[sand_man]

Do it over the phone. dial 135 , option 4, option 2, wait forever,get deal done.

Or be told sorry, sold out...

 

[WhyME]

Do it over the phone. dial 135 , option 4, option 2, wait forever,get deal done.

Snap I thought it was possible to do online. Deal was taken through my partner what 3 questions do they ask since I am one able to make call.

 

[wizardofid]

To upgrade since I had signed up in 2016 for 50gig deal

Okay what you need to do is phone MTN direct 083 123 3667 press option 2 for new sales and upgrades, then ask for a specific deal or ask to be put through to retentions.

 

[sand_man]

I wonder how many of these 50gb promos they sold in 2016?

 

[wizardofid]

60 minutes and counting.... fck this...

Kry vir julle Upgraded and signed sealed and delivered yesterday and day before.

 

[Archie1]

Did any of you guys who have taken the R299 40gig deal receive any confirmation sms?

 

[sand_man]

Kry vir julle Upgraded and signed sealed and delivered yesterday and day before.

Ja swaar, I know the pain will be worth it.... eventually... still listening to their lekker musik, lekker kuk!!

 

[Primo]

Did any of you guys who have taken the R299 40gig deal receive any confirmation sms?

I did. My new package is already reflecting.

It's weird through on my mtn app. Hard to decipher what's going on as it doesn't correlate with what I expect to see.

 

[I.am.Sam]

Ja swaar, I know the pain will be worth it.... eventually... still listening to their lekker musik, lekker kuk!!

its free so its fine to let the music play