MTN Black Friday Discussions

[Sayf777]

Phoned an hour and a half ago and they said their system for MTN 4life was down:/

 

[chickenbeef]

Phoned an hour and a half ago and they said their system for MTN 4life was down:/

That sucks.

I called them at 16:07

 

[Tovad]

Sim activated at about 10am his morning. Received 15 Gb pro rata - use the S4 as a hotspot

 

[CUDlybunny]

Sim activated at about 10am his morning. Received 15 Gb pro rata - use the S4 as a hotspot

Also reviewed 15gb pro rata today. Wonder what the R450 bill is about?

 

[FlashSA]

As an FYI.... I got the R149pm sim only deal on Cyber Monday. Application was approved that evening and I went back to the store on the Tuesday and my prepaid MTN sim was provisioned for the R149pm package (took 2 of these deals out and the other deal was a new number / new sim). Both deals received a pro rata promo data of 10.15GB and the renewal date is 6/12 which is tomorrow when both sims should get a full allocation of 200min, 500mb, 200 sms and the 50GB and 10000mtn-mtn minutes......

Point is, there seem to be different allocation dates and hence people will receive a different size pro rata.

 

[Azbubu]

Would MTN "DataShare" work with these?

 

[FlashSA]

Full 50GB, full 200min and the extra 500mb bundle loaded as of this morning

 

[Azbubu]

10000mins expire in Jan?

 

[sand_man]

Full 50GB, full 200min and the extra 500mb bundle loaded as of this morning

Questions:
1.) When was your sim delivered?
2.) When did you contact activations?

 

[Azbubu]

You can view that in the self-service. I received mine yesterday with about 22GB. Renewal date is 14/12. My sim arrived activated.

 

[FlashSA]

Questions:
1.) When was your sim delivered?
2.) When did you contact activations?

I converted from prepaid to the R149pm contract on 29/11/2016.

 

[APoc184]

You can view that in the self-service. I received mine yesterday with about 22GB. Renewal date is 14/12. My sim arrived activated.

View attachment 404990

What app is that you are using to check these stats?

I put my SIM in a MiFi device so can't run any USSD codes to check balances.

 

[chickenbeef]

My MTN app

You will receive an OTP to login.

 

[APoc184]

My MTN app

You will receive an OTP to login.

Thanks. Will have to pop the SIM into another phone then to get the OTP. Urgh!

 

[chickenbeef]

Can't you view SMS' in the management page of the mifi device?

 

[APoc184]

Can't you view SMS' in the management page of the mifi device?

Don't have a cable at the office and no WiFi on work pc.

I'll download the Huawei app now and see if I can get the SMS that way.

 

[APoc184]

Got everything working now.

Thanks.

Just waiting for the promo data to be loaded now.

 

[znubair]

Try taking it up with someone higher up? This wasn't your fault after all.

After numerous calls to the supervisor and a Hellopeter post, they did an investigation and admitted it was a mistake on their side. Recaptured my application and received my sms today

 

[IziWhatNow]

After numerous calls to the supervisor and a Hellopeter post, they did an investigation and admitted it was a mistake on their side. Recaptured my application and received my sms today

Did you get a response to your Hellopeter post? I still haven't even received a confirmation SMS, so I will go that route next

 

[Sayf777]

After numerous calls to the supervisor and a Hellopeter post, they did an investigation and admitted it was a mistake on their side. Recaptured my application and received my sms today

Well done, anyone knows if there's any clause for late activation (after applying and getting approved)?

I'm not in SA right now and applied (and got approved) for the black friday special and cant receive or activate the contracts? Will the promo still be valid for me?