Magarietha
Member
- Joined
- May 11, 2009
- Messages
- 13
- Reaction score
- 0
Mrs
Overcharged for 3G usage VODACOM
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Last year I happily paid Vodacom under R500 per month for internet usage and i had a fulltime PRESS career where i downloaded lots of data.
Now that I'm a housewife and use the internet to browse lazily - I even stop everything over 500 kb at the source so that it doesn't download.
I have become a nervous wrek. Since December my costs have sky-rocketed to R4000-00 per month.
Something is DRASTICALLY wrong and Vodacom is unable to tell me exactly what i downloaded that spiralled the costs out of control. The feeble itemised bill (which i had to pay for) simply stated times and charges. mean't didley squat to me.
Since they simply take the money from a debit order i seem to be completely stuck. WHO can afford R8000 for NOTHING over 2 months. They insist that it's correct. HAS ANYBODY ELSE EXPERIENCED THIS? WHY CAN'T THEY TELL ME WHAT I DOWNLOADED AT ALL? I FEEL LIKE I'M IN THE MIDDLE OF A HORROR MOVIE.
Is there any possibility that my data is being accessed illegally by someone else? AND how do I remedy this NIGHTMARE. They've washed their hands of me. Even went to Hellopeter but nothing's working. I feel done in and they're bancrupting me. I did NOTHING to raise those charges as G-d is my very witness.
HELP ME SOMEONE. For that kind of money I can drive a top of the range car.
Magarietha:

Overcharged for 3G usage VODACOM
--------------------------------------------------------------------------------
Last year I happily paid Vodacom under R500 per month for internet usage and i had a fulltime PRESS career where i downloaded lots of data.
Now that I'm a housewife and use the internet to browse lazily - I even stop everything over 500 kb at the source so that it doesn't download.
I have become a nervous wrek. Since December my costs have sky-rocketed to R4000-00 per month.
Something is DRASTICALLY wrong and Vodacom is unable to tell me exactly what i downloaded that spiralled the costs out of control. The feeble itemised bill (which i had to pay for) simply stated times and charges. mean't didley squat to me.
Since they simply take the money from a debit order i seem to be completely stuck. WHO can afford R8000 for NOTHING over 2 months. They insist that it's correct. HAS ANYBODY ELSE EXPERIENCED THIS? WHY CAN'T THEY TELL ME WHAT I DOWNLOADED AT ALL? I FEEL LIKE I'M IN THE MIDDLE OF A HORROR MOVIE.
Is there any possibility that my data is being accessed illegally by someone else? AND how do I remedy this NIGHTMARE. They've washed their hands of me. Even went to Hellopeter but nothing's working. I feel done in and they're bancrupting me. I did NOTHING to raise those charges as G-d is my very witness.
HELP ME SOMEONE. For that kind of money I can drive a top of the range car.
Magarietha: