wlamb
Active Member
I have been trying for over a mnth now to have a speed problem resolved with my HSDPA problem. I tried normal channels first then asked MTN DD for assistance when I got nowhere. I then almost got somewhere when a technician phoned me, but he tried to convince me I was wrong without investigating further. I told him I have tests with Vodacoma nd MTN from my house and I can prove theres a problem as I get HSDPA download speeds but only 3g upload speeds. He told me to e-mail him the proof and MTN vs Vodaocm comparisons, which I did.
No responses to the e-mails and MTN DD has not helped resolve this any further or help get a solution to this.
To date I kept it all private messages and not public as I thought it could be resolved amicably. I was clearly wrong. I regret moving from vodacom to mtn and luckily i just have an add on data bundle with MTN. Not only is latency lower with Vodacom but speed is better. Since MTN dont want to help resolve a blatantly evident problem I will be cancelling my bundle with them and taking out a vodacom bundle and getting a sim data card linked to my vodacom number.
Really no fuss to me. Its no wonder why MTN are the second best and will stay that way....until Cell C and Virgin pass them.
No responses to the e-mails and MTN DD has not helped resolve this any further or help get a solution to this.
To date I kept it all private messages and not public as I thought it could be resolved amicably. I was clearly wrong. I regret moving from vodacom to mtn and luckily i just have an add on data bundle with MTN. Not only is latency lower with Vodacom but speed is better. Since MTN dont want to help resolve a blatantly evident problem I will be cancelling my bundle with them and taking out a vodacom bundle and getting a sim data card linked to my vodacom number.
Really no fuss to me. Its no wonder why MTN are the second best and will stay that way....until Cell C and Virgin pass them.
, i wont be able to solve your problem outright, but if you decide to pm me your details il have more competent individuals attend to your query.