Mweb capped performance.

Cube3

Expert Member
Joined
Jun 3, 2008
Messages
1,341
Hi

I recently got my own 4mb 150gb capped line after sharing previously with the flatmate who has a 4mb uncapped premium line.

The adsl line is currently managed by Telkom and I have logged a fault with them.

I primarily use the line for online gaming and immediately noticed a huge difference. For Example World of Warcraft latency is around 900-1500ms and other online options also experience latency issues.

I've run extended ping tests to 8.8.8.8 and 196.2.53.140 which both give me around 15% - 40% packet loss (latter in extreme cases)

Local router pings 100% so no physical issues there, any idea's what could cause this or is this due to shaping ? Why would a capped account even be shaped ?

Tx
 

ronnie_94

Expert Member
Joined
Jan 10, 2016
Messages
1,031
I have been getting the ping issues lately with disconnections on teamspeak and rust etc.
 

MWEBHelp

MWEB Representative
Company Rep
Joined
Apr 13, 2010
Messages
10,689
Hi

I recently got my own 4mb 150gb capped line after sharing previously with the flatmate who has a 4mb uncapped premium line.

The adsl line is currently managed by Telkom and I have logged a fault with them.

I primarily use the line for online gaming and immediately noticed a huge difference. For Example World of Warcraft latency is around 900-1500ms and other online options also experience latency issues.

I've run extended ping tests to 8.8.8.8 and 196.2.53.140 which both give me around 15% - 40% packet loss (latter in extreme cases)

Local router pings 100% so no physical issues there, any idea's what could cause this or is this due to shaping ? Why would a capped account even be shaped ?

Tx

Hi Cube3

I don't think it will be due to Shaping depending on the specifics of the Gaming traffic. Yes gaming get high priority but can you say for certain all the servers the gaming traffic passes through?

I checked your line reading and only fine issue with the SNR which is low.
 

moemedimrtn

Member
Joined
Mar 13, 2014
Messages
27
Hi

I recently got my own 4mb 150gb capped line after sharing previously with the flatmate who has a 4mb uncapped premium line.

The adsl line is currently managed by Telkom and I have logged a fault with them.

I primarily use the line for online gaming and immediately noticed a huge difference. For Example World of Warcraft latency is around 900-1500ms and other online options also experience latency issues.

I've run extended ping tests to 8.8.8.8 and 196.2.53.140 which both give me around 15% - 40% packet loss (latter in extreme cases)

Local router pings 100% so no physical issues there, any idea's what could cause this or is this due to shaping ? Why would a capped account even be shaped ?

Tx

Helloo.. Cube

How is WoW?
I want the same package as you for Dota 2. How much is your actual cost per month and how is the consumption(do u finish 150GB in a month)?
150GB 4mbps Capped
I dont know nothing about ADSL. I can buy router cash and I dont want contract.
 
Last edited:

MWEBHelp

MWEB Representative
Company Rep
Joined
Apr 13, 2010
Messages
10,689
Helloo.. Cube

How is WoW?
I want the same package as you for Dota 2. How much is your actual cost per month and how is the consumption(do u finish 150GB in a month)?
150GB 4mbps Capped
I dont know nothing about ADSL. I can buy router cash and I dont want contract.

Hi

If you would like I can arrange a call for you with a consultant.
They should be able to assist with answering any of your questions and advise which product would be best suited for you.

They can also arrange a free 7 day trial account for you to test the connection with for yourself.
Drop me a PM with you contact number, I will arrange the call.
 
Last edited:

justplain

Expert Member
Joined
May 14, 2004
Messages
2,080
I'm on a 10mb line with a 150GB capped MWEB account.
It pretty much flies at a full 1Mb/s and pings are good too.
It does slow down in the evenings at times . I am sure that is a telkom issue though.
 

Xuorah

Member
Joined
Aug 16, 2017
Messages
12
Hi

I recently got my own 4mb 150gb capped line after sharing previously with the flatmate who has a 4mb uncapped premium line.

The adsl line is currently managed by Telkom and I have logged a fault with them.

I primarily use the line for online gaming and immediately noticed a huge difference. For Example World of Warcraft latency is around 900-1500ms and other online options also experience latency issues.

I've run extended ping tests to 8.8.8.8 and 196.2.53.140 which both give me around 15% - 40% packet loss (latter in extreme cases)

Local router pings 100% so no physical issues there, any idea's what could cause this or is this due to shaping ? Why would a capped account even be shaped ?

Tx

I've been wondering the same thing. I am on the same 150Gb capped package with Mweb.
When you are logged into your Mweb account you can do a linetest and speedtest on your line from within your profile.
When you do the speedtest, the window below comes up. Clearly says "Package : Connect Shaped Capped
I have been advised by users on this forum with far more experience than myself to change over to Vox Fat Pipe data, and that is what I will do end of the month.


Mweb speedtest.png
 

ronnie_94

Expert Member
Joined
Jan 10, 2016
Messages
1,031
Anyone here still with mweb seeing whatsapp messages struggle to go through in the evenings?
 

SYNERGY

Executive Member
Joined
Jul 13, 2007
Messages
6,010
Anyone here still with mweb seeing whatsapp messages struggle to go through in the evenings?

I thought it was just me. Oddly enough, on Android only. Not Apple. Will log a call with Mweb. Actually getting dropped messages as well.
 
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