Mweb Connection Problem with Certain Game Port

[skytron]

Hello,

My first post here, not really sure if this is the correct place to post such a thing but...

Anywho. I'm a Mweb user. I've been with Mweb now for a couple of years and been having this problem now for two years and I'm finally fed up.

I have a 4Mb/s ADSL Uncapped Premium package from Mweb, and a D-Link router. The problem lies here, whenever I try to connect to any Minecraft servers, let alone it being local or international, I always receive the message "Timed Out" . Restarting the router only helps sometimes, not all the time. Sometimes I'm able to connect and play without any problem but most of the time it's the complete opposite.

No other game will ever do this. I've played countless of online games and each of them I don't have this problem with. I have high suspicion it's something to do with the port 25565 (Minecraft's server port) .

When I connect to a VPN, any location in the world, I'm always able to connect and play Minecraft (Though this does have a downside - added latency which is highly annoying).

I've also noticed that WebAfrica has a free ADSL 1GB package. I have it setuped on my router and I can connect to my Mweb connection or WebAfrica connection. When I connect to my WebAfrica connection, I am able to play Minecraft with no lag whatsoever, no time outs or anything - all perfect. When I switch back to Mweb, boom, everything does not work with Minecraft. This proves that it lies with Mweb and not my router settings (most probably) .

Help would be greatly appreciated, thanks!

 

[MWEBHelp]

Hello,

My first post here, not really sure if this is the correct place to post such a thing but...

Anywho. I'm a Mweb user. I've been with Mweb now for a couple of years and been having this problem now for two years and I'm finally fed up.

I have a 4Mb/s ADSL Uncapped Premium package from Mweb, and a D-Link router. The problem lies here, whenever I try to connect to any Minecraft servers, let alone it being local or international, I always receive the message "Timed Out" . Restarting the router only helps sometimes, not all the time. Sometimes I'm able to connect and play without any problem but most of the time it's the complete opposite.

No other game will ever do this. I've played countless of online games and each of them I don't have this problem with. I have high suspicion it's something to do with the port 25565 (Minecraft's server port) .

When I connect to a VPN, any location in the world, I'm always able to connect and play Minecraft (Though this does have a downside - added latency which is highly annoying).

I've also noticed that WebAfrica has a free ADSL 1GB package. I have it setuped on my router and I can connect to my Mweb connection or WebAfrica connection. When I connect to my WebAfrica connection, I am able to play Minecraft with no lag whatsoever, no time outs or anything - all perfect. When I switch back to Mweb, boom, everything does not work with Minecraft. This proves that it lies with Mweb and not my router settings (most probably) .

Help would be greatly appreciated, thanks!

Hi

Have you had a chat with our gaming admins yet on the MWEB Gamezone forums?
To see if they have picked up any similar types of issues.
Also is the problem only isolated to gaming?
Could you please PM me your account info.

 

[SonZeRo]

Hi Skytron.

Can you please log this query on our forums or mail us so we can have a look at what can be happening, as we have prioritised traffic to all MC servers in the country.

SonZ [GameZone Admin]

 

[skytron]

Hi

Have you had a chat with our gaming admins yet on the MWEB Gamezone forums?
To see if they have picked up any similar types of issues.
Also is the problem only isolated to gaming?
Could you please PM me your account info.

Hello, thanks for the reply.

The problem is only with gaming, and Minecraft to be specific.

What account information must I send you via PM?

SonZeRo
Hi Skytron.

Can you please log this query on our forums or mail us so we can have a look at what can be happening, as we have prioritised traffic to all MC servers in the country.

SonZ [GameZone Admin]

Um, must I repost the topic on the GameZone forums or? Not quite sure.

EDIT: At the moment of this post, from 9:00 AM, I have been able to login and play perfectly. But yesterday - the entire of yesterday - I was not able to play at all. I'd get timed out OR if I actually got into the game, I'd lag hectically to the point where nothing happens and then it just boots me out of the game to the menu where it'd say "Timed Out" .

 

[skytron]

Hello, thanks for the reply.

The problem is only with gaming, and Minecraft to be specific.

What account information must I send you via PM?



Um, must I repost the topic on the GameZone forums or? Not quite sure.

EDIT: At the moment of this post, from 9:00 AM, I have been able to login and play perfectly. But yesterday - the entire of yesterday - I was not able to play at all. I'd get timed out OR if I actually got into the game, I'd lag hectically to the point where nothing happens and then it just boots me out of the game to the menu where it'd say "Timed Out" .

Well, I guess I won't be having this problem anymore. Switching to WebAfrica due to personal reasons etc. If the problem persists after I'll be sure to come back and, well, complain I guess.

Any who, thanks for the help provided.