MWEB Gaming Feedback

@ Will,

Have the day off and though I'd log onto BFBC2. At the moment I can login but can't browse the servers and if I go to favourites or history, I get a can't conenct to EA error.

4Mbps Shaped uncapped.
 
@Will - This should probably be on the PS3 thread, but over the last two nights I have not been able to login into PSN - are the ports that are used by the PS3 subject to same throttling as P2P or is also related to to the upgrades? [Pinelands Area]

A bit frustrating given that their are game updates that I need...
 
I have now gotten a unshaped 1 gig gaming account from axxess.

Will try mweb again for gaming , next week
 
I'm having a 300+ ping on local servers and a DL speed of 4kbps.the speedtest just gave me the same old results like 3mbps like it usually does but it tells me i have a 500 ping.so is my speed and my PING going to be shaped from now on?
 
Hi Gents (are there any ladies in this thread?)

Apologies for not responding to anyone yesterday, we were hard at work getting some performance tweaking on the Cape Town network in place and preparing for Sundays upgrades - how did everyone in Cape Town find their local gaming last night?
 
Will@MWEB said:
Hi Gents (are there any ladies in this thread?)

Apologies for not responding to anyone yesterday, we were hard at work getting some performance tweaking on the Cape Town network in place and preparing for Sundays upgrades - how did everyone in Cape Town find their local gaming last night?
Click to expand...

What about ppl that dont live in capetown with these problems? I live in PE (well close to PE) and my latency is horrible. Every night now it seems after 10ish my latency goes to 5k. Peak times it seems fine. Could you plz tell me if this upgrade will affect CT ppl only or will this affect everyone?
 
During the last few nights my latency have been Superb!! 30-70ms on local CoD4 servers. Even CoD MW2 online is running great for once.
Mweb 4096kbps Shaped.
 
Sillicur said:
What about ppl that dont live in capetown with these problems? I live in PE (well close to PE) and my latency is horrible. Every night now it seems after 10ish my latency goes to 5k. Peak times it seems fine. Could you plz tell me if this upgrade will affect CT ppl only or will this affect everyone?
Click to expand...

Hi Sillicur

In terms of the segmentation you should be on the Cape Town link. Please could you show me some tracerts taken when you're experiencing the problem and we can try and get an understanding of what's causing it.
 
@Will, are there any problems you aware of in the southern suburbs? Latencies are again high on the 3rd hop

Code: 
 3   151 ms   148 ms   146 ms  196-28-178-202.adsl.mweb.co.za [196.28.178.202]
 
Will@MWEB said:
Hi Sillicur

In terms of the segmentation you should be on the Cape Town link. Please could you show me some tracerts taken when you're experiencing the problem and we can try and get an understanding of what's causing it.
Click to expand...

Hey thanks for responding, here is the tracert

C:\Users\Sillicur>tracert eu.battle.net

Tracing route to eu.battle.net [80.239.186.40]
over a maximum of 30 hops:

1 50 ms 40 ms 48 ms 41-132-68-1.dsl.mweb.co.za [41.132.68.1]
2 41 ms 52 ms 54 ms 196-28-178-190.adsl.mweb.co.za [196.28.178.190]
3 104 ms 114 ms 115 ms 196.22.169.41
4 77 ms 83 ms 81 ms 196.22.169.61
5 119 ms 138 ms 134 ms tengig-0-0-0-0-11.vic-up-1.mweb.co.za [196.22.169.225]
6 77 ms 81 ms 100 ms tengig-0-3-1-0.mid-1.mweb.co.za [196.22.169.211]
7 306 ms 316 ms 307 ms 196.22.175.222
8 329 ms 337 ms 296 ms 149.6.98.17
9 289 ms 305 ms * te7-2.ccr01.lon01.atlas.cogentco.com [154.54.36.165]
10 300 ms 333 ms * te1-2.mpd01.lon01.atlas.cogentco.com [130.117.3.225]
11 290 ms 286 ms 307 ms ldn-b4-link.telia.net [213.248.70.237]
12 306 ms 337 ms 409 ms ldn-bb2-link.telia.net [80.91.254.21]
13 354 ms 328 ms 301 ms prs-bb1-link.telia.net [80.91.247.34]
14 340 ms 343 ms 328 ms prs-b7-link.telia.net [80.91.248.11]
15 347 ms 345 ms 324 ms prs-sdix-i1-link.telia.net [80.91.248.113]
16 * * * Request timed out.
17 80-239-170-114.customer.teliacarrier.com [80.239.170.114] reports: Destina
tion net unreachable.

Trace complete.

This is while my ping in wow is 5000+ with horrid movement/skill use. This is in a area that isnt crowded at all. (silvermoon city)

As soon as i hopped onto a normal telkom 9gig of a friend right now, i had 270ms in game.

Honestly i have no clue if this tracert is good or bad, plz lemme know :)

Edit: Is the upgrade complete at my time of posting or should we only see a better ping tomorrow?
 
Last edited:
Hi sillicur

The trace looks decent enough, and certainly doesn't equate to a 5000+ in game ping.

Please PM me your MWEB details and I'll arrange for us to do some more troubleshooting on this.
 
Ok so i kinda got an update. Most of my guildies including myself use a tunneling service named "wtfast" which i always run (without wtfast, latency is 500-600ish) and with it its normally 250.

I ran it without wtfast right now and i got the normal 500-600 ms..... WTFast used to work 100% until a month ago, it still works 100% with telkom, it might have something to do between wtfast and mweb...Honestly i have no clue, but all i know is it used to work fine.
 
Ok that's useful info. I've responded to your PM, I sure we can take a look at that.
 
WoW tonight is unplayable, hopefully better tomorrow when the techs do a cleanup on the upgrade :P

Here is a tracert, I see quite a large jump on the 3rd hop which leads me to believe it is the upgrade done locally on CPT servers (I am in CPT).

1 * * * Request timed out.
2 21 ms 19 ms 19 ms 41-133-112-1.dsl.mweb.co.za [41.133.112.1]
3 169 ms 177 ms 171 ms 196-28-178-202.adsl.mweb.co.za [196.28.178.202]

4 231 ms 230 ms 247 ms 196.22.169.45
5 204 ms 188 ms 183 ms 196.22.169.61
6 244 ms 238 ms 241 ms tengig-0-0-0-0-11.vic-up-1.mweb.co.za [196.22.16
9.225]
7 250 ms 248 ms 261 ms tengig-0-2-0-0.mid-1.mweb.co.za [196.22.169.219]

8 445 ms 456 ms 473 ms pos-0-0-0-0.lon-1.mweb.co.za [196.22.163.230]
9 461 ms 457 ms 457 ms 149.6.98.5
10 464 ms 452 ms 465 ms te7-2.ccr01.lon01.atlas.cogentco.com [154.54.36.
165]
11 468 ms 457 ms 469 ms te2-2.mpd01.lon01.atlas.cogentco.com [130.117.1.
74]
12 514 ms 464 ms 465 ms ldn-b4-link.telia.net [213.248.70.237]
13 478 ms 489 ms 466 ms ldn-bb2-link.telia.net [80.91.250.238]
14 496 ms 456 ms 454 ms prs-bb1-link.telia.net [80.91.247.6]
15 502 ms 484 ms 490 ms prs-b-link.telia.net [80.91.251.47]
16 * * * Request timed out.
17 * * * Request timed out.
 
StevenC said:
WoW tonight is unplayable, hopefully better tomorrow when the techs do a cleanup on the upgrade :P

Here is a tracert, I see quite a large jump on the 3rd hop which leads me to believe it is the upgrade done locally on CPT servers (I am in CPT).

1 * * * Request timed out.
2 21 ms 19 ms 19 ms 41-133-112-1.dsl.mweb.co.za [41.133.112.1]
3 169 ms 177 ms 171 ms 196-28-178-202.adsl.mweb.co.za [196.28.178.202]
Click to expand...

The 3rd hop problem to 196-28-178-202.adsl.mweb.co.za is a widespread issue in the Southern Suburbs of Cape Town, doesn't seem to be limited to MWeb, and is also discussed at length in this thread:
http://mybroadband.co.za/vb/showthread.php/268237-LATENCY!!!/page7
 
Will@MWEB said:
Hi sillicur

The trace looks decent enough, and certainly doesn't equate to a 5000+ in game ping.

Please PM me your MWEB details and I'll arrange for us to do some more troubleshooting on this.
Click to expand...

Decent enough, do you have selective reading or something? He has time outs and destination unreachable results. And hes sitting on 154MS local before he even breaks out into international waters.
 
At the moment the WTfast tunneling service works fine again with mweb. It normally works fine during this time of day thou, i will log in every few hours to see when it starts to happen. Generally when i log in after 7 it all goes to poopie. Will update tonight if it still happens.
 
Sillicur said:
At the moment the WTfast tunneling service works fine again with mweb. It normally works fine during this time of day thou, i will log in every few hours to see when it starts to happen. Generally when i log in after 7 it all goes to poopie. Will update tonight if it still happens.
Click to expand...

If you are getting 150ms+ before you even get off the continent there is definitely something wrong. My ms is usually about 40 before it breaks out. The trace route you posted previously is NOT decent and is NOT normal, you have 48ms on the first hop. Are you on a wireless connection? If not it appears your copper could be damaged, or something is definitely weird with your exchange.
 
Hey, also been having similar problems for a few months, usually is perfect after business hours.

Tracing route to www.isgaming.co.za [196.38.180.2]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.2.1
2 9 ms 8 ms 11 ms ###-###-###-###.dsl.mweb.co.za [###.###.###.###]
3 19 ms 20 ms 18 ms tengig-0-0-0-100.vic-ipc-2.mweb.co.za [196.22.163.206]
4 19 ms 18 ms 19 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
5 60 ms 36 ms 31 ms tengig-0-0-0-0-11.vic-up-1.mweb.co.za [196.22.169.225]
6 441 ms 443 ms 449 ms rrba-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.8.249]
7 431 ms 419 ms 422 ms rrba-ip-lir-1-gig-0-0-0.telkom-ipnet.co.za [196.43.8.198]
8 429 ms 432 ms 450 ms 196.43.25.138
9 426 ms 441 ms 449 ms internet-solutions-gw.telkom-ipnet.co.za [196.25.127.182]
10 449 ms 443 ms 427 ms 196.26.0.61
11 451 ms 450 ms 449 ms core2a-bry-gi1-0-3.ip.isnet.net [168.209.100.198]
12 429 ms 427 ms 443 ms 168.209.217.22
13 446 ms 449 ms 445 ms control.isgaming.co.za [196.38.180.2]

Trace complete.
Click to expand...
 
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