MWEB Gaming Feedback

Nope I don't use any of those poxies, I have a 4Mb line I don't seem to need it my latency is usually fine. It's still fine as long as I use my FNB Connect account rather than my MWeb one since the issue between 7-11 last night and today.

fnb uses eassay( whatever its called) , why i sed try us wtfast and see make diffrence on seacom :)
 
LOL! No you didn't and that's not my April Fool's retaliation for today's front page article either, it's after noon :) We are still ironing out some administrative kinks with key assignments, but it's quite true. I am about to PM one to StevenC and I have most presumptuously just asked our Gamesmaster to send me yours :D

Woah, woah, woah... seriously?
...

...

...

PM sent. :D
 
Got my key mailed to me when I signed up yesterday, latency is 220-300 on 384 line. Perfectly playable. :D
 
bad day today on MWeb.... playing wow without lag impossible, latencies erratic between normal 300ms an 800ms. Changed over to WA backup account, rocksolid 200ms latency, wow more than playable. all that without wtfast, btw ;)
 
bad day today on MWeb.... playing wow without lag impossible, latencies erratic between normal 300ms an 800ms. Changed over to WA backup account, rocksolid 200ms latency, wow more than playable. all that without wtfast, btw ;)

Glad to see I am not alone...
 
I am currently getting 1.4k+ lat in wow on my 384k unshaped uncapped account :(.
 
bad day today on MWeb.... playing wow without lag impossible, latencies erratic between normal 300ms an 800ms. Changed over to WA backup account, rocksolid 200ms latency, wow more than playable. all that without wtfast, btw ;)

sunday...nothing has changed, only good on WA, so clearly an issue with MWeb
 
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been having the same problems for about 2 weeks now its gotten so bad i cant play any of my games online thinking of changing to another uncapped provider
 
have you guys changed your account from @dslmweb.co.za to @mweb.co.za?

I haven't had any problems since beginning of the year, i was actually very happy with the latencies. I never changed anything in the router settings.
 
Hi guys,

I'm pretty sure judging from the 154 pages that precede this one that there has been much ranting and raving about problems, and thinktanking about solutions. I have read through a large part of this thread and found that two things are clear.

Intermittently, for whatever the reason may be, most mweb users experience massive lag on their chosen online game, making it nearly impossible to do anything useful or entertaining.
Secondly, that a lucky few for whatever reason, be it the gaming gods or just some little setting tweaked somewhere, don't share this fate.

The issue I have today, is that although everything appears to be in working order - IE browsing is stable, telkom says my line has no issues, windows downloads its updates happily ( and disgustingly speedily ) and the MWeb page reports no connectivity issues in my area, or at this point any other area - my gaming is, as it has been for the past 4 or 5 days dismal. WoW for example will give me false hope by connecting quickly, giving me a nice little yellow latency icon and then just when I'm lulled into a state of gaming peace, it cracks me over the head with a rediculous delay, followed by an untimely dc.

Being at least schooled in the basics of troubleshooting, I duely tested my connection at another location, with another router and pc and even WoW account - same story. Now this would not bother me if it were a universal issue, but my old roomate, who has a telkom account, is reporting ( and here is the insult to the injury ) FASTER average latency. I also attempted various other fixes, registry tweaks, new network drivers, a router firmware update, new network cable, new dsl line cable. I even went as far as formatting ( but then again, I was just waiting for a reason on the last one :P )

As a person who's been on both ends of a few complaints, I understand first off, that unforseen events arise, and all sorts of issues can cause things to go awry. To that end, this will not be a post meant as a shouting match. Rather, a means to state my case.

I am a subscriber to the 4mb uncapped mweb data bundle, I do all the things usually associated with internet users, but specifically I game and download - Combined this takes a reasonable amount of cap, hence the choice of bundle. I understand the need for daytime throttling, especially during average office hours, when many people earn an important part of their livelyhood from their connectivity to the world through internet. As such, I expect to see slow downloads and higher delays in the games I play. Perfectly normal. Also I can understand the odd disconnect because local bandwidth is overloaded due to all the internet users being at home gaming or browsing or whatever choose to do. I also don't mind the odd connectivity issue, dead connection or even problems that extend for a day or two ( or longer if its something major, like a seacom break ).

Note though, that I say "the odd disconnect" or "higher delays" and "a day or two". I say this because I do expect that the service I pay for, in advance every month I might add, should actually function to expectation (within the parameters established above). What I have been faced with of late, is a situation where the connection does not serve the primary reasons I subscibe to it.

My point in all this ramble is a short one - If you have to pay any amount of money that you could - in theory, spend somewhere else - for a service that does not do what it is being paid for over extended periods of time and does not explain to you why there is a problem or when they expect it to be solved, would you be happy?
 
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That is probably the longest post with the shortest point I've ever seen...

Where are you located?
Did you put off all addons on both pc's?
Did you monitor the bandwidth on both? There might be a program interfering with WoW's routines
Did you use the freeeeee WTF fast acc's?
 
Magnarmalok,

Nice response time, wasn't expecting anything till the morning.

To asnwer your questions, I am located in Pretoria, Elardus Park.

I assumed the addons were the bad apples right off the bat and removed them as the first attempt at a solution.

A program interfering with WoW at this stage is highly doubtful, because after the format the issue persists ( I just added that to the previous post ), unless said program is windows, or WoW itself ( which I copied from a friend playing at stable latencies just incase this was the problem ). They are quite literally the only pieces of software on the computer at this stage. However to answer your question, I did monitor the bandwidth and it seems to be erratic, creating spikes and generally being an overall trickle when it is stable ( which is why I mentioned the windows updating so quickly =/ )

I did not try the WTFast account yet, but I did try a proxy. No difference for me. I am however PMing for a WTFast account now and will try it.

- EDIT - I have just downloaded the trial for WTFast, although the latency both home and world have dropped marginally, it is still far above a playable level, the proxy does bring it down to yellow at certain points, but it almost instantly jumps back to rediculous numbers. I will however, assuming I get a full version, try this again and post my findings, as the proxy advertises that it requires a while of maintained playtime to deliver its best results. Sadly the trial only allows 20 minute sessions.
 
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I've been having similar problems for the past couple of days. Usually very content with 280-300ms. Totally playable.

But lately it refuses to go below 900-1000ms and if by some miracle it does, it doesn't stay low for long.

Also tried everything, tested speed, reset router about 1000 times along with various other settings.

Really clueless about what's going on lately, contacted Telkom and they claim everything is fine on their side. Busy organising a migration of my DSL line over to MWEB as well. I figured having my account and DSL line in one place might actually help (ridiculous maybe but kinda logical).

Any advice would be appreciated since I'm frustrated down to the bone with this one. Good luck all!
 
Hi all

I also have been getting lag spike with my online game (RIFT) for the past 3 days. About every 5-10 seconds latency will shoot to 1-2k and drop after a second or too. Have done about the same as Taint, checked for viruses etc, Checked cables, router, drivers. also formatted. It was over a weekend that this happened so I understand everyone is doing everything but their jobs. Hope to get something tomorrow. I am using the 384 shaped uncapped package. What I have seen on my tracert to the RIFT servers is that there are some timeout problems just before the connection hops international.
I will get another router tomorrow just to test if it might be my router that is busy dieing. But I doubt it. The rest of my internet like browsing, DL etc works fine.
 
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