MWEB Uncapped ADSL Feedback - Part 2

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That's perfect, chances are I'll get in tonight but tomorrow day will be back to its usual dodginess.
 
Hi Mweb guy,

What did you do to my internet?

It's perfect. It's now just after 6 and it's flying. The fastest I have seen it for the last 3 weeks. Torrents are coming down @ about 100kB/s and youtube is not even buffering on my 1meg account. Please leave it this way.

Edit: Speedtest




Last edit:
 
Last edited:
Please provide me a tracer to mweb.co.za and bbc.co.uk

Sorry for the late reply, but here goes as per request.

Tracing route to mweb.co.za [196.2.63.110] (www.mweb.co.za | .ZA | South Africa)
Hop 1 IP 172.18.12.14 Time : 2 (rb.hunted.* | .NET | Network)
Hop 2 IP 197.87.51.1 Time : 6 (197-87-51-1.cpt.mweb.co.za | .ZA | South Africa)
Hop 3 IP 197.84.8.58 Time : 7 (197-84-8-58.cpt.mweb.co.za | .ZA | South Africa)
Hop 4 IP 197.84.2.2 Time : 6 (197-84-2-2.cpt.mweb.co.za | .ZA | South Africa)
Hop 5 IP 196.28.178.66 Time : 8 (not resolved)
Hop 6 IP 196.41.144.35 Time : 7 (cte-core-sw2.vwol.net | .NET | Network)
Hop 7 IP 196.2.63.110 Time : 744 (www.mweb.co.za | .ZA | South Africa)
Done

Tracing route to bbc.co.uk [212.58.241.131]
Hop 1 IP 172.18.12.14 Time : 2 (rb.hunted.* | .NET | Network)
Hop 2 IP 197.87.51.1 Time : 6 (197-87-51-1.cpt.mweb.co.za | .ZA | South Africa)
Hop 3 IP 197.84.8.10 Time : 8 (197-84-8-10.cpt.mweb.co.za | .ZA | South Africa)
Hop 4 IP 197.84.2.2 Time : 6 (197-84-2-2.cpt.mweb.co.za | .ZA | South Africa)
Hop 5 IP 196.28.178.98 Time : 155 (TenGigE0-0-0-2.11.cpt-p-2.mweb.co.za | .ZA | South Africa)
Hop 6 IP 197.84.4.33 Time : 155 (197-84-4-33.cpt.mweb.co.za | .ZA | South Africa)
Hop 7 IP 197.84.4.193 Time : 153 (197-84-4-193.cpt.mweb.co.za | .ZA | South Africa)
Hop 8 IP 176.67.177.131 Time : 154 (not resolved)
Hop 9 IP 195.50.124.133 Time : 151 (xe-8-1-0.edge3.London1.Level3.net | .NET | Network)
Hop 10 IP 4.69.166.129 Time : 154 (vl-3501-ve-115.csw1.London1.Level3.net | .NET | Network)
Hop 11 IP 4.69.139.74 Time : 151 (ae-1-51.edge4.London1.Level3.net | .NET | Network)
Hop 12 IP 212.113.14.222 Time : 190 (BBC-TECHNOL.edge4.London1.Level3.net | .NET | Network)
Hop 13 Error: Request timed out
Done
 
Sorry for the late reply, but here goes as per request.

Tracing route to mweb.co.za [196.2.63.110] (www.mweb.co.za | .ZA | South Africa)
Hop 1 IP 172.18.12.14 Time : 2 (rb.hunted.* | .NET | Network)
Hop 2 IP 197.87.51.1 Time : 6 (197-87-51-1.cpt.mweb.co.za | .ZA | South Africa)
Hop 3 IP 197.84.8.58 Time : 7 (197-84-8-58.cpt.mweb.co.za | .ZA | South Africa)
Hop 4 IP 197.84.2.2 Time : 6 (197-84-2-2.cpt.mweb.co.za | .ZA | South Africa)
Hop 5 IP 196.28.178.66 Time : 8 (not resolved)
Hop 6 IP 196.41.144.35 Time : 7 (cte-core-sw2.vwol.net | .NET | Network)
Hop 7 IP 196.2.63.110 Time : 744 (www.mweb.co.za | .ZA | South Africa)
Done

Tracing route to bbc.co.uk [212.58.241.131]
Hop 1 IP 172.18.12.14 Time : 2 (rb.hunted.* | .NET | Network)
Hop 2 IP 197.87.51.1 Time : 6 (197-87-51-1.cpt.mweb.co.za | .ZA | South Africa)
Hop 3 IP 197.84.8.10 Time : 8 (197-84-8-10.cpt.mweb.co.za | .ZA | South Africa)
Hop 4 IP 197.84.2.2 Time : 6 (197-84-2-2.cpt.mweb.co.za | .ZA | South Africa)
Hop 5 IP 196.28.178.98 Time : 155 (TenGigE0-0-0-2.11.cpt-p-2.mweb.co.za | .ZA | South Africa)
Hop 6 IP 197.84.4.33 Time : 155 (197-84-4-33.cpt.mweb.co.za | .ZA | South Africa)
Hop 7 IP 197.84.4.193 Time : 153 (197-84-4-193.cpt.mweb.co.za | .ZA | South Africa)
Hop 8 IP 176.67.177.131 Time : 154 (not resolved)
Hop 9 IP 195.50.124.133 Time : 151 (xe-8-1-0.edge3.London1.Level3.net | .NET | Network)
Hop 10 IP 4.69.166.129 Time : 154 (vl-3501-ve-115.csw1.London1.Level3.net | .NET | Network)
Hop 11 IP 4.69.139.74 Time : 151 (ae-1-51.edge4.London1.Level3.net | .NET | Network)
Hop 12 IP 212.113.14.222 Time : 190 (BBC-TECHNOL.edge4.London1.Level3.net | .NET | Network)
Hop 13 Error: Request timed out
Done

Good evening, are you able to provide me the tracers via command prompt?
 
Traceroute..... there is no such thing as tracers, stop being silly. You're such a disappointment. Just admit it, arbitrary shaping that your company does is BS.

Good evening, are you able to provide me the tracers via command prompt?
 
Traceroute..... there is no such thing as tracers, stop being silly. You're such a disappointment. Just admit it, arbitrary shaping that your company does is BS.

Evening, when you enter the detail into command prompt you enter tracert and not traceroute. I do understand what a traceroute is.

Our shaping has been working fine and there are many clients who are happy with the way we run our network.

Is there anything I can help you with?
 
Good evening, are you able to provide me the tracers via command prompt?

As requested

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 3 ms 1 ms 3 ms rb.hunted.* [172.18.12.14]
2 7 ms 8 ms 6 ms 197-87-51-1.cpt.mweb.co.za [197.87.51.1]
3 7 ms 6 ms 6 ms 197-84-8-58.cpt.mweb.co.za [197.84.8.58]
4 6 ms 8 ms 6 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 7 ms 6 ms 7 ms 196.28.178.66
6 8 ms 8 ms 6 ms cte-core-sw2.vwol.net [196.41.144.35]
7 7 ms 6 ms 8 ms www.mweb.co.za [196.2.63.110]

Trace complete.

Tracing route to bbc.co.uk [212.58.241.131]
over a maximum of 30 hops:

1 2 ms 1 ms <1 ms rb.hunted.* [172.18.12.14]
2 7 ms 5 ms 5 ms 197-87-51-1.cpt.mweb.co.za [197.87.51.1]
3 7 ms 7 ms 7 ms 197-84-8-10.cpt.mweb.co.za [197.84.8.10]
4 11 ms 7 ms 6 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 157 ms 155 ms 155 ms TenGigE0-0-0-2.11.cpt-p-2.mweb.co.za [196.28.178.98]
6 154 ms 155 ms 155 ms 197-84-4-33.cpt.mweb.co.za [197.84.4.33]
7 153 ms 152 ms 156 ms 197-84-4-193.cpt.mweb.co.za [197.84.4.193]
8 155 ms 155 ms 155 ms 176.67.177.131
9 154 ms 151 ms 167 ms xe-8-1-0.edge3.London1.Level3.net [195.50.124.133]
10 162 ms 151 ms 151 ms vl-3501-ve-115.csw1.London1.Level3.net [4.69.166.129]
11 151 ms 151 ms 151 ms ae-1-51.edge4.London1.Level3.net [4.69.139.74]
12 151 ms 151 ms 152 ms BBC-TECHNOL.edge4.London1.Level3.net [212.113.14.222]
13 * * * Request timed out.
14 152 ms 152 ms 152 ms ae1.er01.thdow.bbc.co.uk [132.185.254.18]
15 152 ms 155 ms 156 ms 132.185.255.92
16 152 ms 151 ms 152 ms 212.58.241.131

Trace complete.
 
As requested

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 3 ms 1 ms 3 ms rb.hunted.* [172.18.12.14]
2 7 ms 8 ms 6 ms 197-87-51-1.cpt.mweb.co.za [197.87.51.1]
3 7 ms 6 ms 6 ms 197-84-8-58.cpt.mweb.co.za [197.84.8.58]
4 6 ms 8 ms 6 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 7 ms 6 ms 7 ms 196.28.178.66
6 8 ms 8 ms 6 ms cte-core-sw2.vwol.net [196.41.144.35]
7 7 ms 6 ms 8 ms www.mweb.co.za [196.2.63.110]

Trace complete.

Tracing route to bbc.co.uk [212.58.241.131]
over a maximum of 30 hops:

1 2 ms 1 ms <1 ms rb.hunted.* [172.18.12.14]
2 7 ms 5 ms 5 ms 197-87-51-1.cpt.mweb.co.za [197.87.51.1]
3 7 ms 7 ms 7 ms 197-84-8-10.cpt.mweb.co.za [197.84.8.10]
4 11 ms 7 ms 6 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 157 ms 155 ms 155 ms TenGigE0-0-0-2.11.cpt-p-2.mweb.co.za [196.28.178.98]
6 154 ms 155 ms 155 ms 197-84-4-33.cpt.mweb.co.za [197.84.4.33]
7 153 ms 152 ms 156 ms 197-84-4-193.cpt.mweb.co.za [197.84.4.193]
8 155 ms 155 ms 155 ms 176.67.177.131
9 154 ms 151 ms 167 ms xe-8-1-0.edge3.London1.Level3.net [195.50.124.133]
10 162 ms 151 ms 151 ms vl-3501-ve-115.csw1.London1.Level3.net [4.69.166.129]
11 151 ms 151 ms 151 ms ae-1-51.edge4.London1.Level3.net [4.69.139.74]
12 151 ms 151 ms 152 ms BBC-TECHNOL.edge4.London1.Level3.net [212.113.14.222]
13 * * * Request timed out.
14 152 ms 152 ms 152 ms ae1.er01.thdow.bbc.co.uk [132.185.254.18]
15 152 ms 155 ms 156 ms 132.185.255.92
16 152 ms 151 ms 152 ms 212.58.241.131

Trace complete.

Thanks for the information, it is much appreciated.

Please see the private message I have sent you.
 
@Mweb Guy

Running the tracers* seems my ping spike to 1200 is gone. We can now close the call if it is still open, thanks. Seems it was just a 'dirty' line as telkom said it had noise on. It has been attended and fixed by them... well so they say ;)


However I'll keeping running the tracers* from time to time from now to monday :)


*ping plotter.
 
I am not happy. :(

from this week, everyday is slow..... even just browsing. sometime just no connection for about 2 mins and then back.
it is so irritating. :mad:

Good evening, your line is currently syncing at 3MB and the attenuation is extremely high: 57 dB

I have recreated your port, please reboot your router for 5min and let me know if that helps. If it doesn't help, we will have to log a line fault for you.
 
@Mweb Guy

Running the tracers* seems my ping spike to 1200 is gone. We can now close the call if it is still open, thanks. Seems it was just a 'dirty' line as telkom said it had noise on. It has been attended and fixed by them... well so they say ;)


However I'll keeping running the tracers* from time to time from now to monday :)


*ping plotter.


Evening Prophet,

Thanks for the feedback, it is much appreciated ;)

Let me know if the tracer starts reflecting latency again :P
 
Good evening, your line is currently syncing at 3MB and the attenuation is extremely high: 57 dB

I have recreated your port, please reboot your router for 5min and let me know if that helps. If it doesn't help, we will have to log a line fault for you.

it doesn't help, pls log a line fault for me. thankx :)
 
Seems that some of us, "suddenly" experience good speeds. Something must have happened at M-WEB.

Let's hope it will continue.
 
YouTube is still buffer buffer buffer. I tried changing my DNS to MWEB's one but no difference.

I watched a video @ 360p. I let it run for 17 min 13 sec and it only got to 3 min 45 sec.

DU Meter Stopwatch - #2
Start time 11/23/2012 9:57:40 AM
Stop time 11/23/2012 10:14:53 AM
Elapsed time 17 min 13.0 sec
Incoming Outgoing
------------------------------------ ---------------- ----------------
Total of data transferred 26.6 MB 1.2 MB
Maximum transfer rate 141.5 KB/s 8.7 KB/s
Average transfer rate 26.4 KB/s 1.2 KB/s

I'm gonna get a Plugg test account and compare.

Downloads are browsing are still okay, for what it's worth.
 
Hi Anthro, My Bonded Lines are also down. Mweb Isnt picking up the phone!

Hope they get it sorted!
 
Hi Anthro and estiaanf

I'm trying to find out, will let you know as soon as possible.
 
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