MWEB Uncapped ADSL Feedback - Part 2

Status
Not open for further replies.
Bern said:
I have been trying to, but having trouble with their system, so not sure if it has gone through. If I don't get the SMS in the next hour I will try again.
Click to expand...

Having the same issues on my line the last few days latency on GW2 and WoW get higher every night the later it gets. On trace route it has high latency on first hop and during the day it's fine most of the time i tested it. I know the exact words Mweb will use if i call them "high latency on first hop indicates congestion at your exchange" maybe that's true but I don't think that happens at 23:00 at night, unless everyone where i live are night owls like me.

Torrents fly full speed all the time but i guess there not dependent on my latency. Shouldn't a congested exchange impact my line speed? My area code is 021 761 **** is anyone else effected in the area? I believe i connect to Wynburg exchange at the station if my memory serves
 
Having major Int issues as well but cannot find anything related to my area, what gives?
 
What is up with Mweb and your/telkom exchanges? Every night my ping goes up, daytime internet ping is fine to moderate around 11 ms to mweb.co.za, but at night the picture changes.

This just done (Local)

Time now 00:16 22/04/2013

C:\Users\**********>ping www.mweb.co.za -t -n 100


Ping statistics for 196.2.63.110:
Packets: Sent = 100, Received = 91, Lost = 9 (9% loss),
Approximate round trip times in milli-seconds:
Minimum = 36ms, Maximum = 1221ms, Average = 430ms

C:\Users\**********>tracert mweb.co.za

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 2 ms <1 ms <1 ms 192.168.0.1
2 225 ms 224 ms 209 ms 41-133-138-1.dsl.mweb.co.za [41.133.138.1]
3 175 ms 235 ms 227 ms te1-1-0.505.cpt-ipc-1.mweb.co.za [196.28.178.178
]
4 194 ms 197 ms 163 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 121 ms 172 ms 159 ms 196.28.178.66
6 293 ms 300 ms 579 ms cte-core-sw2.vwol.net [196.41.144.35]
7 309 ms 516 ms 250 ms www.mweb.co.za [196.2.63.110]

Trace complete.

C:\Users\***********>tracert bbc.co.uk

Tracing route to bbc.co.uk [212.58.251.195]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.0.1
2 320 ms 306 ms 164 ms 41-133-138-1.dsl.mweb.co.za [41.133.138.1]
3 108 ms 101 ms 110 ms te1-1-0.508.cpt-ipc-1.mweb.co.za [196.28.178.190
]
4 119 ms 320 ms 216 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 785 ms 668 ms 466 ms tengige0-0-0-2.11.cpt-p-1.mweb.co.za [196.28.178
.97]
6 341 ms 357 ms 632 ms 197-84-4-32.cpt.mweb.co.za [197.84.4.32]
7 252 ms 427 ms 360 ms 197-84-4-195.cpt.mweb.co.za [197.84.4.195]
8 417 ms 287 ms 389 ms 176.67.177.131
9 286 ms 263 ms 289 ms xe-8-1-0.edge3.London1.Level3.net [195.50.124.13
3]
10 354 ms 325 ms 597 ms vl-3501-ve-115.csw1.London1.Level3.net [4.69.166
.129]
11 457 ms 351 ms 524 ms ae-1-51.edge4.London1.Level3.net [4.69.139.74]
12 362 ms 387 ms 351 ms BBC-TECHNOL.edge4.London1.Level3.net [212.113.14
.222]
13 * * * Request timed out.
14 1144 ms 279 ms 232 ms ae0.er01.telhc.bbc.co.uk [132.185.254.109]
15 361 ms 224 ms 394 ms 132.185.255.140
16 722 ms 981 ms 705 ms www-vip.telhc.bbc.co.uk [212.58.251.195]

Found the same question on Facebook to Mweb
http://www.facebook.com/MWEB/posts/580441361974911
And on Mweb Forum within the last month
http://forums.mweb.co.za/viewtopic.php?f=4&t=3878

Why is my exchange congested by night but fine in the day?
My issue is the same as Mr Van Der Westhuizen's problem identical really
 
Time of trace 03:58 22/04/2013

C:\Users\*********>tracert mweb.co.za

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 1125 ms 988 ms 1641 ms 41-133-138-1.dsl.mweb.co.za [41.133.138.1]
3 1631 ms 1574 ms 1465 ms te1-1-0.505.cpt-ipc-1.mweb.co.za [196.28.178.178
]
4 1766 ms 628 ms 1458 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 2139 ms 1192 ms 1314 ms 196.28.178.66
6 1761 ms 1335 ms 2580 ms cte-core-sw2.vwol.net [196.41.144.35]
7 1899 ms 2692 ms 2364 ms www.mweb.co.za [196.2.63.110]

Trace complete.

There's congested than there's this :S Local before even hitting Seacom.
Weird thing is when i turn on D/L or any Peer2Peer on i get

Time of trace 04:02 22/04/2013

C:\Users\**********>tracert mweb.co.za

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 101 ms 216 ms 184 ms 41-133-138-1.dsl.mweb.co.za [41.133.138.1]
3 181 ms 121 ms 159 ms te1-1-0.505.cpt-ipc-1.mweb.co.za [196.28.178.178
]
4 156 ms 84 ms 93 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 254 ms 170 ms 93 ms 196.28.178.66
6 91 ms 122 ms 97 ms cte-core-sw2.vwol.net [196.41.144.35]
7 111 ms 93 ms 98 ms www.mweb.co.za [196.2.63.110]

Trace complete.

Not good but still weird....I'm d/l'ing and its better at full speeds too?
 
NarcoticJ said:
Why is my exchange congested by night but fine in the day?
My issue is the same as Mr Van Der Westhuizen's problem identical really
Click to expand...

More people at home then , when everybody starts downloading etc, congested exchange quite normal these days if you on old DSLAM that does not have fiber backbone , normally these only support up to 4mps.
 
Salex said:
On my side I'm having dns issues. DSL light not going on. Modem I'm using is linksys x3000. Just thought I'd report it here and call it an early night.
Click to expand...

Good morning Salex, are you still experiencing this ?
 
hereticangel said:
More people at home then , when everybody starts downloading etc, congested exchange quite normal these days if you on old DSLAM that does not have fiber backbone , normally these only support up to 4mps.
Click to expand...

1000ms has to be more then congestion to connect to local DSLAM (fyi 10mbps ready exchange) and the trace route was taken at 04:00 in the morning......unless there's between 100-1000ports at exchange and 500 pirates are all D/L'ing all illegally at the same time then maybe.....I don't buy it though.
 
NarcoticJ said:
Time of trace 03:58 22/04/2013

C:\Users\*********>tracert mweb.co.za

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 1125 ms 988 ms 1641 ms 41-133-138-1.dsl.mweb.co.za [41.133.138.1]
3 1631 ms 1574 ms 1465 ms te1-1-0.505.cpt-ipc-1.mweb.co.za [196.28.178.178
]
4 1766 ms 628 ms 1458 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 2139 ms 1192 ms 1314 ms 196.28.178.66
6 1761 ms 1335 ms 2580 ms cte-core-sw2.vwol.net [196.41.144.35]
7 1899 ms 2692 ms 2364 ms www.mweb.co.za [196.2.63.110]

Trace complete.

There's congested than there's this :S Local before even hitting Seacom.
Weird thing is when i turn on D/L or any Peer2Peer on i get

Time of trace 04:02 22/04/2013

C:\Users\**********>tracert mweb.co.za

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 101 ms 216 ms 184 ms 41-133-138-1.dsl.mweb.co.za [41.133.138.1]
3 181 ms 121 ms 159 ms te1-1-0.505.cpt-ipc-1.mweb.co.za [196.28.178.178
]
4 156 ms 84 ms 93 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 254 ms 170 ms 93 ms 196.28.178.66
6 91 ms 122 ms 97 ms cte-core-sw2.vwol.net [196.41.144.35]
7 111 ms 93 ms 98 ms www.mweb.co.za [196.2.63.110]

Trace complete.

Not good but still weird....I'm d/l'ing and its better at full speeds too?
Click to expand...

Good morning Narcoticj

Looking at these trace routes it certainly looks like there is congestion on your exchange.
 
i'm on a 10mb line, and 4mb uncapped account.
speedtest.net shows a local download speed of 0.83Mbps and upload of 0.61Mbps and ping of 102ms

$ traceroute mweb.co.za
traceroute to mweb.co.za (196.2.63.110), 64 hops max, 52 byte packets
1 10.0.0.1 (10.0.0.1) 1.160 ms 0.693 ms 0.497 ms
2 41-132-70-1.dsl.mweb.co.za (41.132.70.1) 91.088 ms 89.760 ms 90.747 ms
3 * 197-84-8-10.cpt.mweb.co.za (197.84.8.10) 93.048 ms 97.354 ms
4 197-84-2-2.cpt.mweb.co.za (197.84.2.2) 93.301 ms 92.077 ms 92.012 ms
5 196.28.178.66 (196.28.178.66) 93.331 ms 92.517 ms 93.921 ms
6 cte-core-sw2.vwol.net (196.41.144.35) 92.692 ms 94.353 ms 92.997 ms
7 * * *
8 * * *
9 * * *
10 * * *

These results are after I have rebooted my router. wth is going on??
 
Internet disconnecting every few minutes since this morning. MWEB Guy can you please check if there is something wrong with my account and please refresh the connection.
 
Qrox said:
Internet disconnecting every few minutes since this morning. MWEB Guy can you please check if there is something wrong with my account and please refresh the connection.
Click to expand...

Apparently there is an issue with the exchanges in Pretoria and all surrounding areas. I'm in the East of Pretoria and I'm also have intermittent disconnects. My router light stays on though and I can ping Google and still get a reply, but I cannot browse any websites; neither local nor international.
 
zeely said:
i'm on a 10mb line, and 4mb uncapped account.
speedtest.net shows a local download speed of 0.83Mbps and upload of 0.61Mbps and ping of 102ms

$ traceroute mweb.co.za
traceroute to mweb.co.za (196.2.63.110), 64 hops max, 52 byte packets
1 10.0.0.1 (10.0.0.1) 1.160 ms 0.693 ms 0.497 ms
2 41-132-70-1.dsl.mweb.co.za (41.132.70.1) 91.088 ms 89.760 ms 90.747 ms
3 * 197-84-8-10.cpt.mweb.co.za (197.84.8.10) 93.048 ms 97.354 ms
4 197-84-2-2.cpt.mweb.co.za (197.84.2.2) 93.301 ms 92.077 ms 92.012 ms
5 196.28.178.66 (196.28.178.66) 93.331 ms 92.517 ms 93.921 ms
6 cte-core-sw2.vwol.net (196.41.144.35) 92.692 ms 94.353 ms 92.997 ms
7 * * *
8 * * *
9 * * *
10 * * *

These results are after I have rebooted my router. wth is going on??
Click to expand...

Good morning zeely, send me a PM with your MWEB details.
 
Here are the trace routes this morning

Time now 09:10 22/04/2013

C:\Users\*********>tracert mweb.co.za

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 10 ms 14 ms 15 ms 41-133-138-1.dsl.mweb.co.za [41.133.138.1]
3 10 ms 11 ms 11 ms te1-1-0.505.cpt-ipc-1.mweb.co.za [196.28.178.178
]
4 31 ms 11 ms 11 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 12 ms 11 ms 11 ms 196.28.178.66
6 160 ms 41 ms 86 ms cte-core-sw2.vwol.net [196.41.144.35]
7 11 ms 11 ms 11 ms www.mweb.co.za [196.2.63.110]

Trace complete.

Same package same line as the last

Time of trace 03:58 22/04/2013

C:\Users\*********>tracert mweb.co.za

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 1125 ms 988 ms 1641 ms 41-133-138-1.dsl.mweb.co.za [41.133.138.1]
3 1631 ms 1574 ms 1465 ms te1-1-0.505.cpt-ipc-1.mweb.co.za [196.28.178.178
]
4 1766 ms 628 ms 1458 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 2139 ms 1192 ms 1314 ms 196.28.178.66
6 1761 ms 1335 ms 2580 ms cte-core-sw2.vwol.net [196.41.144.35]
7 1899 ms 2692 ms 2364 ms www.mweb.co.za [196.2.63.110]
 
Qrox said:
Internet disconnecting every few minutes since this morning. MWEB Guy can you please check if there is something wrong with my account and please refresh the connection.
Click to expand...

Hi Qrox, I have done as you requested allow 30 minutes then restart your router and test.
 
Hi all,

I thought I should just add we had some issues on the business ADSL line on the weekend, there were plenty of notifications sent to the main contact (smses) regarding MWEB issues. MWEB guy perhaps you can confirm if the issues are linked which it would seem since the home and business accounts surely use the same infrastructure.
 
Hi all,

I thought I should just add we had some issues on the business ADSL line on the weekend, there were plenty of notifications sent to the main contact (smses) regarding MWEB issues. MWEB guy perhaps you can confirm if the issues are linked which it would seem since the home and business accounts surely use the same infrastructure.
 
MWEB Guy said:
Good morning Narcoticj

Looking at these trace routes it certainly looks like there is congestion on your exchange.
Click to expand...

Please tell me why the line improves when I turn on any P2P and why this only happens in the evenings after 23:30 and stops like clockwork in the mornings at 08:00? I've posted the traces from this morning and it's clearly not congested now during business hours? But somehow usage increases gradually from 22:00 to 00:00 and after that it becomes unusable?
P2P speeds remain unaffected by latency then?
 
Still disconnecting. The internet connection light goes off on my modem so its not my pc.
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X