MWEB Uncapped ADSL Feedback - Part 2

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Brenden_E said:
They promised it will be sorted yesterday. It isn't. Just canceled both my mweb accounts. Going to try out Telkom internet's uncapped, which is cheaper.
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Or you could get Afrihost business uncapped for the same money.
 
Bryn26 said:
Or you could get Afrihost business uncapped for the same money.
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I switched to Afrihost 3-4 months back, and they did the network migration to MTN. Unusable internet for almost a week. Burned once! I'll give Telkom a shot.
 
Telkom DoUncapped 10Mbps works out cheaper compared to Mweb 4Mbps and line rental. Telkom is R1,147.37 per month
 
Brenden_E said:
I switched to Afrihost 3-4 months back, and they did the network migration to MTN. Unusable internet for almost a week. Burned once! I'll give Telkom a shot.
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Are you for real? That was one issue. The Afrihost business customers have nothing but good things to say about the account, and they've experienced no issues this weekend. If you're going to pass up unshaped office hours, priority after hours performance, priority customer service, the best line management facility, smartphone app, best website etc. for the same price as Mweb Premium, you're just going to lose out. But it's your money to flush down the Telkom toilet.
 
Bryn26 said:
Are you for real? That was one issue. The Afrihost business customers have nothing but good things to say about the account, and they've experienced no issues this weekend. If you're going to pass up unshaped office hours, priority after hours performance, priority customer service, the best line management facility, smartphone app, best website etc. for the same price as Mweb Premium, you're just going to lose out. But it's your money to flush down the Telkom toilet.
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How do you get the same price when Mweb is R539 and Afrihost Business is R697?

Unless its a bundle
 
Brenden_E said:
I switched to Afrihost 3-4 months back, and they did the network migration to MTN. Unusable internet for almost a week. Burned once! I'll give Telkom a shot.
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And then barely usable for another month. I won't be changing over a weekend outage.
 
Looks like they are loosing a lot of customers. And this is just people posting on the forums, which Im sure is a tiny amount
 
Bar_Rat said:
How do you get the same price when Mweb is R539 and Afrihost Business is R697?

Unless its a bundle
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You answered your own question. In any case, you'd be mad not to hand over your line because they charge less and have an amazing line management facility.
 
Bar_Rat said:
Weekend...Seacom says it will be out for atleast 2 weeks.
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The cable will take that long to repair. In the meantime Seacom themselves are trying to do arrange routing with alternate cable providers for the bit that is broken which should only take a day or two. This is what Mweb is saying Seacom will resolve shortly.
 
nfbs said:
The cable will take that long to repair. Seacom themselves are trying to do alternate routing using alternate cables for the bit that is broken that should only take a day or two.
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Why do they not have something in place to do an automatic cut over, every time there is a cable break its a week or so, before alternative routing have been put in place
 
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