MWEB Uncapped ADSL Feedback - Part 2

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HowTo said:
@MWEB Guy

I have been with Telkom for a bit. Switched over to MWEB uncapped at 1mbps account.
With Telkom I do connect at 2mbps.
Question when with telkom and mweb I cant watch YouTube or any other website for that matter.
I always see bit of video the stutter more stutter that how it carries along.

Regards
Click to expand...

Good MOrning HowTo, please provide me your MWEB account details and I will look into this for you and provide you some feedback.
 
Hi MWEB GUY

Did send you a private message with my customer number.
Tnx for the quick reply.

Regards
 
Hi MWEB Guy

So far so good. Checked the local site called Vaskap. Relates to fishing.
Playback ok. Will check out YouTube.
YouTube still spools a lot while video playing at the start up.

Regards
 
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Pansyfaust said:
Problem with mweb today? My connection keeps dropping every now and then?
Click to expand...

Good Day PansyFaust,

We have no reported outages on our network at the moment. There is only 2 router disconnects on your account, please let me know if the disconnections become more frequent.
 
HowTo said:
Hi MWEB Guy

So far so good. Checked the local site called Vaskap. Relates to fishing.
Playback ok. Will check out YouTube.
YouTube still spools a lot while video playing at the start up.

Regards
Click to expand...

Thanks for the feedback, please let me know if your experience deteriorates.
 
MWEB Guy said:
Good Day PansyFaust,

We have no reported outages on our network at the moment. There is only 2 router disconnects on your account, please let me know if the disconnections become more frequent.
Click to expand...

Okay, those were the two times I restarted my router after my connection had no throughput...will see if it becomes more frequent
 
Got no throughput again on news.

Must I seriously keep turning my router on and off the whole time?
 
Pinging www.mweb.co.za [196.2.63.110] with 32 bytes of data:
Reply from 196.2.63.110: bytes=32 time=358ms TTL=119
Reply from 196.2.63.110: bytes=32 time=383ms TTL=119
Reply from 196.2.63.110: bytes=32 time=389ms TTL=119
Reply from 196.2.63.110: bytes=32 time=429ms TTL=119

Ping statistics for 196.2.63.110:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 358ms, Maximum = 429ms, Average = 389ms
 
I have limited the problem to my desktop, all other device are flying on the internet. My desktop is connected via ethernet cable to the router, anyone know what might be wrong?
 
ichigo said:
Is their something wrong with mweb 1 meg uncapped since I am only getting 384k/512k speeds for downloads
http://www.speedtest.net/result/2197979110.png

Browsing is sometimes slow also
Click to expand...

Hi

I have checked the account and I cannot see any issues there. I also tested the line and that also seems fine.
I have since reauthed the account on our servers.
Could you please power down the router for about 5mins then test the connection again.
 
MWEB Guy said:
Hi

I have checked the account and I cannot see any issues there. I also tested the line and that also seems fine.
I have since reauthed the account on our servers.
Could you please power down the router for about 5mins then test the connection again.
Click to expand...

I will do that and try again thanks
 
Still very slow

Start Time: 21:48:59
End time: 21:49:13
IP Address: 197.87.122.139
Download Size: 409600 bytes
Time Delta: 14.043021917343 seconds
Download Speed: 28 KBytes/s
Line Speed: 224 kbits/s

Edit: Back to normal now

Start Time: 22:06:20
End time: 22:06:23
IP Address: 197.87.122.139
Download Size: 409600 bytes
Time Delta: 3.1185500621796 seconds
Download Speed: 128 KBytes/s
Line Speed: 1024 kbits/s

http://www.speedtest.net/result/2198146021.png

Downloads back to normal also and browsing and strangely after 10 pm so what was wrong?
 
Last edited:
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