MWEB Uncapped ADSL Feedback - Part 2

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Lazy.Me said:
Tappi doesn't work for me either, and being on the dodgy part explains the quality of the mweb offering
Click to expand...

Thanks. I wish Mweb guy would offer an answer as I am at a point where I am going to cancel, soon!
 
Seriously said:
I still cannot connect to

http://www.tappi.org/

Pleaseeeeeee
Click to expand...

Hi

I just tested it now on my side and I also cannot access that site.
I test on 2 separate test PC's and in different browsers.
I tried to ping the site and do a trace route, the ping timed out but the trace looked good till about the 20th hop when it started to time out.

I think it may an issue with the site itself.
Are you able to access it with another ISP account?
 
Seriously said:
Thanks, what DNS server address's are you using?
Click to expand...

Mweb's DNS

"TAPPI's new Tissue publication, Tissue360°, and TAPPI tissue experts have organized Tissue360° Forum, a comprehensive technical forum covering all aspects of tissuemaking. You will hear about the latest tissue technology, market trends and pick-up some runnability/operational tips. The program is open to all full PaperCon registrants.
Program topics include: Hygenic Products Market Overview, Chemistry Solutions for Tissue Making, Fiber Usage and Supply for Tissue, Water and Energy Strategies for Tissue, Premium Tissue Manufacturing Technologies, Tissue Controls and Measurement, Yankee Reliability, and Converting Efficiencies. See the full Tissue360° Forum program" From www.tappi.org/
 
With my MWEB account:


With my Afrihost 1GB free account:


Traceroute with my MWEB account:
Code: 
>tracert www.google.co.za

Tracing route to www.google.co.za [74.125.233.88]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  mikrotik.tuis.local [192.168.11.1]
  2    11 ms    10 ms    10 ms  41-133-108-1.dsl.mweb.co.za [41.133.108.1]
  3    12 ms    12 ms    11 ms  te1-1-0.511.cpt-ipc-1.mweb.co.za [196.28.178.202]
  4    12 ms    11 ms    12 ms  197-84-2-2.cpt.mweb.co.za [197.84.2.2]
  5    37 ms    35 ms    35 ms  tengige0-0-0-2.11.cpt-p-1.mweb.co.za [196.28.178.97]
  6    36 ms    35 ms    35 ms  tengig0-0-0-0.vic-p-2.mweb.co.za [197.84.4.35]
  7    37 ms    35 ms    35 ms  tengig0-7-0-0.vic-p-1.mweb.co.za [197.84.4.37]
  8    32 ms    32 ms    32 ms  tengig0-0-0.vic-pr-1.mweb.co.za [197.80.4.141]
  9    33 ms    33 ms    33 ms  197-80-96-6.jhb.mweb.co.za [197.80.96.6]
 10    36 ms    33 ms    33 ms  64.233.174.57
 11    33 ms    34 ms    33 ms  jnb01s02-in-f24.1e100.net [74.125.233.88]

Trace complete.

My modem reports:
Code: 
Upstream Speed: 512 kbps
Downstream Speed: 2048 kbps

I noticed the slow speeds when I was downloading course material from Coursera.org (hosted on Amazon S3). I have no idea what is causing this, because it doesn't look like congestion when I look at my low latencies with the traceroute, but then why would both my Afrihost & MWEB accounts have such poor download speeds!? Like half of what it should be.

Yesterday I was still downloading fine at ~1.6Mbps, which is what I'd expect from a 2Mbps account (which isn't one of the new MWEB throttled accounts).
 
Tracing route to www.tappi.org [198.79.94.105]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router [192.168.2.1]
2 8 ms 7 ms 8 ms 197-87-145-1.cpt.mweb.co.za [197.87.145.1]
3 10 ms 9 ms 9 ms te1-1-0.508.cpt-ipc-1.mweb.co.za [196.28.178.190
]
4 10 ms 10 ms 10 ms 197-84-3-2.cpt.mweb.co.za [197.84.3.2]
5 158 ms 155 ms 156 ms TenGigE0-7-0-2.12.cpt-p-2.mweb.co.za [196.28.178
.114]
6 186 ms 183 ms 186 ms 197-84-4-195.cpt.mweb.co.za [197.84.4.195]
7 157 ms 157 ms 155 ms 176.67.177.131
8 323 ms 223 ms 226 ms te1-4.ccr01.lon09.atlas.cogentco.com [149.6.98.5
]
9 154 ms 154 ms 155 ms te0-3-0-4.ccr22.lon01.atlas.cogentco.com [154.54
.36.169]
10 155 ms 154 ms 154 ms te0-1-0-4.mpd22.lon13.atlas.cogentco.com [154.54
.57.161]
11 228 ms 226 ms 227 ms te0-3-0-4.ccr22.bos01.atlas.cogentco.com [154.54
.5.122]
12 237 ms 236 ms 237 ms te0-0-0-18.ccr22.jfk02.atlas.cogentco.com [154.5
4.44.65]
13 243 ms 242 ms 269 ms te0-4-0-2.ccr22.dca01.atlas.cogentco.com [154.54
.42.25]
14 254 ms 254 ms 254 ms te0-1-0-2.ccr22.atl01.atlas.cogentco.com [154.54
.28.229]
15 255 ms 255 ms 254 ms te0-6-0-1.ccr21.atl04.atlas.cogentco.com [154.54
.6.122]
16 246 ms 246 ms 246 ms te3-1.mag01.atl04.atlas.cogentco.com [154.54.85.
229]
17 246 ms 248 ms 247 ms vl3502.na01.b002053-0.atl04.atlas.cogentco.com [
66.28.67.46]
18 282 ms 282 ms 282 ms 38.101.211.146
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
 
Pada said:
With my MWEB account:


With my Afrihost 1GB free account:


Traceroute with my MWEB account:
Code: 
>tracert www.google.co.za

Tracing route to www.google.co.za [74.125.233.88]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  mikrotik.tuis.local [192.168.11.1]
  2    11 ms    10 ms    10 ms  41-133-108-1.dsl.mweb.co.za [41.133.108.1]
  3    12 ms    12 ms    11 ms  te1-1-0.511.cpt-ipc-1.mweb.co.za [196.28.178.202]
  4    12 ms    11 ms    12 ms  197-84-2-2.cpt.mweb.co.za [197.84.2.2]
  5    37 ms    35 ms    35 ms  tengige0-0-0-2.11.cpt-p-1.mweb.co.za [196.28.178.97]
  6    36 ms    35 ms    35 ms  tengig0-0-0-0.vic-p-2.mweb.co.za [197.84.4.35]
  7    37 ms    35 ms    35 ms  tengig0-7-0-0.vic-p-1.mweb.co.za [197.84.4.37]
  8    32 ms    32 ms    32 ms  tengig0-0-0.vic-pr-1.mweb.co.za [197.80.4.141]
  9    33 ms    33 ms    33 ms  197-80-96-6.jhb.mweb.co.za [197.80.96.6]
 10    36 ms    33 ms    33 ms  64.233.174.57
 11    33 ms    34 ms    33 ms  jnb01s02-in-f24.1e100.net [74.125.233.88]

Trace complete.

My modem reports:
Code: 
Upstream Speed: 512 kbps
Downstream Speed: 2048 kbps

I noticed the slow speeds when I was downloading course material from Coursera.org (hosted on Amazon S3). I have no idea what is causing this, because it doesn't look like congestion when I look at my low latencies with the traceroute, but then why would both my Afrihost & MWEB accounts have such poor download speeds!? Like half of what it should be.

Yesterday I was still downloading fine at ~1.6Mbps, which is what I'd expect from a 2Mbps account (which isn't one of the new MWEB throttled accounts).
Click to expand...

Hi Pada

Please let me know if you are still geting the same results on speedtest? Also, can you run it without any active traffic in the background.
 
Hi Mweb Guy!

We are experiencing tons of packet loss and slow speeds, yet our ping is fine! Please could you help us out? Maybe a line reset/report?

Thanks
 
oliverwww said:
Hi Mweb Guy!

We are experiencing tons of packet loss and slow speeds, yet our ping is fine! Please could you help us out? Maybe a line reset/report?

Thanks
Click to expand...

Hi oliverwww

I re-created the port as the attenuation on the line is over 60dB. Monitor and keep me posted regarding your connection.
 
MWEB Guy said:
Hi oliverwww

I re-created the port as the attenuation on the line is over 60dB. Monitor and keep me posted regarding your connection.
Click to expand...

Alright thanks! By the looks of it our sync speed is lower than usual.. Don't get me started on that! Telkom have told us so many different stories which aren't even believable. We might even consider 5mbps fibre at such a high cost because at least it will work!

Oliver
 
oliverwww said:
Alright thanks! By the looks of it our sync speed is lower than usual.. Don't get me started on that! Telkom have told us so many different stories which aren't even believable. We might even consider 5mbps fibre at such a high cost because at least it will work!

Oliver
Click to expand...

I can confirm your line is only syncing at 2592 kbps.
 
Here's my stats.. Apparently i'm meant to be on an adsl2+ exchange, doesn't look like it!

Mode: G.DMT
Type: Fast
Line Coding: Trellis On
Status: No Defect
Link Power State: L0

Downstream Upstream
SNR Margin (dB): 5.9 9.0
Attenuation (dB): 59.0 31.5
Output Power (dBm): 12.4 17.9
Attainable Rate (Kbps): 2624 680
Rate (Kbps): 2592 512
K (number of bytes in DMT frame): 82 17
R (number of check bytes in RS code word): 0 0
S (RS code word size in DMT frame): 1 1
D (interleaver depth): 1 1
Delay (msec): 0 0

Super Frames: 87378 87365
Super Frame Errors: 3260 2
RS Words: 0 0
RS Correctable Errors: 0 0
RS Uncorrectable Errors: 0 N/A

HEC Errors: 1313 1
OCD Errors: 0 0
LCD Errors: 0 0
Total Cells: 9079474 0
Data Cells: 1041238 0
Bit Errors: 0 0

Total ES: 37941 0
Total SES: 26 0
Total UAS: 27 0

Edit:

We actually got struck by lightning about a week ago and lost several tv's and pc's as well as our modem.. Could our line be damaged?
 
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