MWEB Uncapped ADSL Feedback - Part 3

[ChrisGeo]

4mbps

194GB

I think you were short 6gb of being throttled
If we go by the info posted in this thread which was 1mb = 50gb 2mb = 100gb
or 10hours of full speed downloading per day

I might be totally wrong about this

 

[renagade-wolf]

Yea according to mweb i'm in a cool down period, just because the previous 2 days my line was on all day. -_-, just got off the phone

 

[Fudzy]

I think you were short 6gb of being throttled
If we go by the info posted in this thread which was 1mb = 50gb 2mb = 100gb
or 10hours of full speed downloading per day

I might be totally wrong about this

It's a rolling average though isn't it? I've actually done less than what I did last month at the same time (Steam sale I think).

 

[Seriously]

Yea according to mweb i'm in a cool down period, just because the previous 2 days my line was on all day. -_-, just got off the phone

Fecking idiotic MDweep's

 

[renagade-wolf]

Ok i have to wait till tomorrow for mwebs system to tell me how long i'm throttled for according to mweb guy-_-

 

[Fulcrum29]

Is that all the time or during peak periods? I only use my line in the evenings.

I do have severe (quite noticeable) international shaping during the evenings, I don’t download 24/7 anymore, should I torrent… well, depends when the good series are showing, always completed overnight, but I have loaded one torrent yesterday which is SoA… not moving at all, dead, tested other torrents as well, not downloading.

Interesting though is that my Google Apps have relentless problems connecting, personal and business, keeps on connecting/disconnecting and then suddenly will be in working order going about 2 hours, then drop again… Same thing happens with Skype, but I only utilise Skype on my mobile (MTN) now. Lastly, being thrown out Azure… and disconnecting FTP accounts.

All other account are working, IS Business and my WA (capped) account, no problems. The guy around the block also have similar problems with his Mweb account...

 

[Snowolf]

so they going to throttle the top 3 % and once they leave then the next group of 3 % and then when they leave ............
so be prepaired to be throttled to death on 50 gb UNCAPPED soon. i never recieved a email and just got throttled. was told i was not in the group that they notified because my monthly averages did not raise any flags. September is a high load month for me so they throttled me at 111 GB on a 1mb line. i feel bad for the help line guys who have to deal with disgruntled customers (rightly disgruntled) im downgrading this month to an email address and giving one months notice. i dont normaly reach their "unicorn" cap under normal circumstances but am leaving due to their unethical way of treating their paying customers.

 

[HBee]

Torrents are dead. Im tiring from not being able to do what I want when I want with my internet.

 

[defcomk]

so they going to throttle the top 3 % and once they leave then the next group of 3 % and then when they leave ............
so be prepaired to be throttled to death on 50 gb UNCAPPED soon. i never recieved a email and just got throttled. was told i was not in the group that they notified because my monthly averages did not raise any flags. September is a high load month for me so they throttled me at 111 GB on a 1mb line. i feel bad for the help line guys who have to deal with disgruntled customers (rightly disgruntled) im downgrading this month to an email address and giving one months notice. i dont normaly reach their "unicorn" cap under normal circumstances but am leaving due to their unethical way of treating their paying customers.

Yesterday telkom suspended my line was a mix up with the numbers "So they said" anyway it was back up today but its runnng slow as hell i think i will also be canceling my 1mb uncapped its close to useless in the day any recommendation of where i should move to.

Mweb was awesome but after the whole seacom outage mweb has gone to .... oh well

 

[defcomk]

Torrents are dead. Im tiring from not being able to do what I want when I want with my internet.

 

[OuT^CasT]

So am I understanding this right, Mweb's uncapped account has now become a rolling threshold account? giving a person a maximum of X number of GB (since no Mweb employee could give me a figure) every other day with no internet on the Throttled days if you hit the unknown threshold? I always presumed that Throttled meant they block peer to peer ports and streaming protocols but websites and mail servers still at least usable! So at the moment I am paying for a service I cannot even use even though by definition uncapped means in essence "You will always be able to use the internet" not necessarily for downloading

 

[ChrisGeo]

So am I understanding this right, Mweb's uncapped account has now become a rolling threshold account? giving a person a maximum of X number of GB (since no Mweb employee could give me a figure) every other day with no internet on the Throttled days if you hit the unknown threshold? I always presumed that Throttled meant they block peer to peer ports and streaming protocols but websites and mail servers still at least usable! So at the moment I am paying for a service I cannot even use even though by definition uncapped means in essence "You will always be able to use the internet" not necessarily for downloading

According to my experiences an avg. of 3.5gb per day over a span of 3 days on a 1mb line makes me an abuser.

 

[renagade-wolf]

According to my experiences an avg. of 3.5gb per day over a span of 3 days on a 1mb line makes me an abuser.

And my experience i average 7Gigs a day over the 19 days so far and i'm throttled on a 2mb line

 

[renagade-wolf]

So am I understanding this right, Mweb's uncapped account has now become a rolling threshold account? giving a person a maximum of X number of GB (since no Mweb employee could give me a figure) every other day with no internet on the Throttled days if you hit the unknown threshold? I always presumed that Throttled meant they block peer to peer ports and streaming protocols but websites and mail servers still at least usable! So at the moment I am paying for a service I cannot even use even though by definition uncapped means in essence "You will always be able to use the internet" not necessarily for downloading

Yip i'm currently using an afrihost 1gig free account, mweb throttles all traffic to 24kb/s when throttled. Including gaming which they state if you have premium you will always have priority on

 

[bekdik]

I do have severe (quite noticeable) international shaping during the evenings, I don’t download 24/7 anymore, should I torrent… well, depends when the good series are showing, always completed overnight, but I have loaded one torrent yesterday which is SoA… not moving at all, dead, tested other torrents as well, not downloading.

Interesting though is that my Google Apps have relentless problems connecting, personal and business, keeps on connecting/disconnecting and then suddenly will be in working order going about 2 hours, then drop again… Same thing happens with Skype, but I only utilise Skype on my mobile (MTN) now. Lastly, being thrown out Azure… and disconnecting FTP accounts.

All other account are working, IS Business and my WA (capped) account, no problems. The guy around the block also have similar problems with his Mweb account...

Sounds like a broken ISP. Time to get a new one.

 

[Fulcrum29]

Sounds like a broken ISP. Time to get a new one.

Well, when checking the MWEB ADSL network status we received today.

14:40
MWEBBusOPS: Dear Customer, our engineers are currently investigation an issue affecting our ADSL Platform. Updates to follow.

15:32
MWEBBusOPS: Dear Customer, engineers are currently attending to an issue that is affecting the ADSL Platform. Updates to follow.

Two notification in regard with ADSL, exactly the same issue in a different wording structure. Well, we had problems on the MWEB business accounts since yesterday…

Your comment seems to be correct, unfortunately changing these aren’t that straightforward.

 

[bekdik]

Well, when checking the MWEB ADSL network status we received today.

14:40
MWEBBusOPS: Dear Customer, our engineers are currently investigation an issue affecting our ADSL Platform. Updates to follow.

15:32
MWEBBusOPS: Dear Customer, engineers are currently attending to an issue that is affecting the ADSL Platform. Updates to follow.

Two notification in regard with ADSL, exactly the same issue in a different wording structure. Well, we had problems on the MWEB business accounts since yesterday…

Your comment seems to be correct, unfortunately changing these aren’t that straightforward.

I'm sure your new ISP will provide help in migrating.

 

[Supervan II]

What I don't understand is that I have been using this service for years without as much as a warning letter. Now all of a sudden my usage patterns have become a problem. So what has changed?

Was it my usage? No, that has not changed. So if my usage was accpetable but is not anymore, then the service I entered into with Mweb is not the same service I am currently receiving. This is more than just changing the way the AUP is enforced.

This ^

@MWeb Guy: How long is your 24/48-hour response time? This was the only (automated) response that I got from your billing department - received @14:44 on 16 September 2013! Case CAS-2169657-XVX919 refers.

 

[Lazy.Me]

Soooooo slooooooooooow

 

[SabreWolfy]

Soooooo slooooooooooow

Yeah -- performance not good. Gaming lagging too.