MWEB Uncapped ADSL Feedback - Part 3

Necuno said:
And small business, al three are throttled. IMHO all three is the same thing rebranded.
Click to expand...

Yep, I have also asked them somewhere in these numerous MWEB threads to list the products to utilise as a high-end user as suggested by Hershaw, no answer yet. These AUP (incl. FUP) should be made clear to which products and services it is bounded since it renders the usage limits basically the same, since no thresholds have been indicated.

I have made a post here in concern with usage policies:

http://mybroadband.co.za/vb/showthr...comparison?p=10948499&viewfull=1#post10948499
 
Fulcrum29 said:
Yep, I have also asked them somewhere in these numerous MWEB threads to list the products to utilise as a high-end user as suggested by Hershaw, no answer yet. These AUP (incl. FUP) should be made clear to which products and services it is bounded since it renders the usage limits basically the same, since no thresholds have been indicated.

I have made a post here in concern with usage policies:

http://mybroadband.co.za/vb/showthr...comparison?p=10948499&viewfull=1#post10948499
Click to expand...

More good questions, but no good answers.
 
fbman said:
After reading all the compliants about this new throttling idea..

the one question I have now... Mweb Guy ... What is the different between the basic and premium accounts besides price, as you guys now will throttle both accounts.
Click to expand...

Hi fbman

Standard products are more affordable and aimed at the casual uncapped user, with a lower throttled rate.

Our premium products have more relaxed speed limits and these will only be applied when usage reaches levels which we deem to be abusive. The parameters for bandwidth management are more lenient on our Premium Products and will only affect a very small percentage of our customers.
 
MWEB Guy said:
Hi fbman

Standard products are more affordable and aimed at the casual uncapped user, with a lower throttled rate.

Our premium products have more relaxed speed limits and these will only be applied when usage reaches levels which we deem to be abusive. The parameters for bandwidth management are more lenient on our Premium Products and will only affect a very small percentage of our customers.
Click to expand...

What is the usage level "deemed" abusive? One downloaded DSTV program or streaming series?

Oh wait it does not concern me anymore as I cancelled my Mweb service!
 
MWEB Guy said:
Hi fbman

Standard products are more affordable and aimed at the casual uncapped user, with a lower throttled rate.

Our premium products have more relaxed speed limits and these will only be applied when usage reaches levels which we deem to be abusive. The parameters for bandwidth management are more lenient on our Premium Products and will only affect a very small percentage of our customers.
Click to expand...

You missed your calling. You (and whomever at MWEB) should have become politicians, as I have never seen someone dodge direct simple questions as well as you (and whomever) have done.

Well done!
 
MWEB Guy said:
Hi fbman

Standard products are more affordable and aimed at the casual uncapped user, with a lower throttled rate.

Our premium products have more relaxed speed limits and these will only be applied when usage reaches levels which we deem to be abusive. The parameters for bandwidth management are more lenient on our Premium Products and will only affect a very small percentage of our customers.
Click to expand...


While I do understand your position and the nature of your answer, I therefor will adopt the following stance and until specifically told otherwise will believe these thresholds to be 1GB a day at maximum and will advertise it to my friends and colleagues as such.

If you refuse to give us guidelines on what constitutes acceptable usage - even a broad range answer would be better than these cut and paste answers to be honest - then we will simply infer that your range is ridiculously low and unfit to be called an uncapped product altogether.
 
With the implementation of throttling, will Mweb still be issuing abuse notices?
 
MWEB – hoping for a lot better

MyBB Forum users said that MWEB’s announcement is a bit like getting a pair of beige socks for Christmas. “You say ‘thank you’ but you were really hoping for something a lot better,” said the angry crowd.

MyBB said that they do not expect MWEB’s throttling to lead to any price reductions.

“It may result in a marginal improvement in product performance providing that MWEB’s network can handle the additional bandwidth,” they said.

MyBB users said that a fair price reduction will be at least 20% for putting up with MWEB's ***.

I can copy paste responses too! :)

http://mybroadband.co.za/news/adsl/...-to-telkoms-adsl-ipc-free-capacity-plans.html
 
Seriously said:
What is the usage level "deemed" abusive? One downloaded DSTV program or streaming series?

Oh wait it does not concern me anymore as I cancelled my Mweb service!
Click to expand...

Only mweb knows :erm:
 
MWEB Guy said:
Hi fbman

Standard products are more affordable and aimed at the casual uncapped user, with a lower throttled rate.

Our premium products have more relaxed speed limits and these will only be applied when usage reaches levels which we deem to be abusive. The parameters for bandwidth management are more lenient on our Premium Products and will only affect a very small percentage of our customers.
Click to expand...
Prove it
 
StevenC said:
MyBB Forum users said that MWEB’s announcement is a bit like getting a pair of beige socks for Christmas. “You say ‘thank you’ but you were really hoping for something a lot better,” said the angry crowd.

MyBB said that they do not expect MWEB’s throttling to lead to any price reductions.

“It may result in a marginal improvement in product performance providing that MWEB’s network can handle the additional bandwidth,” they said.

MyBB users said that a fair price reduction will be at least 20% for putting up with MWEB's ***.

I can copy paste responses too! :)

http://mybroadband.co.za/news/adsl/...-to-telkoms-adsl-ipc-free-capacity-plans.html
Click to expand...
Haha brilliant.
 
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