MWEB Uncapped ADSL Feedback - Part 3

Seriously said:
It remains the top 3%. That's their criteria!
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I don't think it works like that. As throttling for 1mbps accounts seems to be triggered by downloading ~100GB in 30 days, it's not a fixed percentage of users (3%) who are throttled, but rather a variable percentage based on usage at any given time.
 
aktor said:
MWeb Guy,
Two questions for ya:
1) Is it safe to assume that using about 800GB per month on the 10mbps uncapped account will avoid throttling?
2) Is the 10mbps uncapped price coming down anytime soon with the price reductions you're considering?
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I think the answers are:

1) We can't say.
2) We can't say.

;)
 
aktor said:
MWeb Guy,
Two questions for ya:
1) Is it safe to assume that using about 800GB per month on the 10mbps uncapped account will avoid throttling?
2) Is the 10mbps uncapped price coming down anytime soon with the price reductions you're considering?
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Morning aktor

1) As mentioned previously, the limits has not been provided to us to share. What I can say is that there is a tool on My Account that provides you information of the last 30 days usage. That is a good indication of what you are using in a 30 day window period.

2) Our products team are always reviewing our products and pricing and they keep an eye out on the market. If there is any changes to the pricing of our products, we will let our customer base know :)
 
MWEB Guy said:
Morning aktor

1) As mentioned previously, the limits has not been provided to us to share. What I can say is that there is a tool on My Account that provides you information of the last 30 days usage. That is a good indication of what you are using in a 30 day window period.

2) Our products team are always reviewing our products and pricing and they keep an eye out on the market. If there is any changes to the pricing of our products, we will let our customer base know :)
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See, SabreWolfy - that would be a "probably not" in this case :P We should start a Google Translate page for ISPSpeak.
MWeb Guy - your posts are a bit inconsistent. Sometimes you give users assurances based on their reported usage ("you'll be fine on 200GB on a 4mbps", or "300gbs should be fine"). What do you base these comments on? This does not tally with the statement that you have no info whatsoever.
 
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aktor said:
See, SabreWolfy - that would be a "probably not" in this case :P We should start a Google Translate page for ISPSpeak.
MWeb Guy - your posts are a bit inconsistent. Sometimes you give users assurances based on their reported usage ("you'll be fine on 200GB on a 4mbps", or "300gbs should be fine"). What do you base these comments on? This does not tally with the statement that you have no info whatsoever.
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I would imagine those are estimates provided to him.I don't understand why MWeb Guy's bosses don't understand that setting a precedent like 100GB per mbps is throttle territory. It would do their image a lot of good.
 
aktor said:
MWeb Guy - Sometimes you give users assurances based on their reported usage ("you'll be fine on 200GB on a 4mbps", or "300gbs should be fine").
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aktor - I can assure you your assumptions/example provided is correct for the up to 10Mb package :)
 
MWEB Guy said:
Morning SabreWolfy

It`s been pretty stable on approximately 0.55% of the ADSL base for the past 2 weeks :)
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Mr. MWEB, Regards the throttle limits Fudzy has done some interesting work on this, and then the local server consumption questions have come up ... Surely you could end the conjecture with an approximation guide of useage, for your non business packages?
Would be quite helpful.
 
MWEB Guy said:
aktor - I can assure you your assumptions/example provided is correct for the up to 10Mb package :)
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Which assumption? The 800GB one?
If you can "unofficially" tell me that I can move 800GB a month on the 10mbps uncapped account, I'll actually consider coming back to MWeb. Provided the price drops, that is, but that's a subject for another conversation :P
 
aktor said:
Which assumption? The 800GB one?
If you can "unofficially" tell me that I can move 800GB a month on the 10mbps uncapped account, I'll actually consider coming back to MWeb. Provided the price drops, that is, but that's a subject for another conversation :P
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correct, as mentioned, the example you provided saying if 800Gb will be fine on a 10Mb line will be fine, that will be fine.
 
MWEB Guy said:
correct, as mentioned, the example you provided saying if 800Gb will be fine on a 10Mb line will be fine, that will be fine.
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Perfect, that's all I wanted to know - thank you.
Now to see what you guys do with your 10mbps pricing ;)
 
MWEB Guy said:
correct, as mentioned, the example you provided saying if 800Gb will be fine on a 10Mb line will be fine, that will be fine.
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Just for clarity 800gb per month and not 800gb in 30-day-rolling window?
Actor said "If you can "unofficially" tell me that I can move 800GB a month on the 10mbps uncapped account" and you said "correct, as mentioned, the example you provided saying if 800Gb will be fine on a 10Mb line will be fine, that will be fine."
I just want to be 100% AUP sure that you meant month and not 30-day rolling window :0
 
SHVAK said:
Just for clarity 800gb per month and not 800gb in 30-day-rolling window?
Actor said "If you can "unofficially" tell me that I can move 800GB a month on the 10mbps uncapped account" and you said "correct, as mentioned, the example you provided saying if 800Gb will be fine on a 10Mb line will be fine, that will be fine."
I just want to be 100% AUP sure that you meant month and not 30-day rolling window :0
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Hi SHVAK, apologise, I meant in a 30 day rolling window.
 
MWEB Guy said:
correct, as mentioned, the example you provided saying if 800Gb will be fine on a 10Mb line will be fine, that will be fine.
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So, because it's a rolling 30-day window, that would mean no more than 26GB per day, on average. On day 30, you hit 800GB (assume throttling starts at 801GB), then you would be able to continue doing 26GB per day thereafter and not be throttled. Tricky to keep the rolling 30-day window in mind.
 
SabreWolfy said:
So, because it's a rolling 30-day window, that would mean no more than 26GB per day, on average. On day 30, you hit 800GB (assume throttling starts at 801GB), then you would be able to continue doing 26GB per day thereafter and not be throttled. Tricky to keep the rolling 30-day window in mind.
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That's why I suggested that they look into making throttle-free times like other ISPs employ.
 
SabreWolfy said:
So, because it's a rolling 30-day window, that would mean no more than 26GB per day, on average. On day 30, you hit 800GB (assume throttling starts at 801GB), then you would be able to continue doing 26GB per day thereafter and not be throttled. Tricky to keep the rolling 30-day window in mind.
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Well, as long as you think of a month as "from the 10th till the 10th" instead of "from the 1st till the 31st". Bit of mind-admin.
 
aktor said:
Well, as long as you think of a month as "from the 10th till the 10th" instead of "from the 1st till the 31st". Bit of mind-admin.
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Exactly. A "month" is from the 1st to the 1st, then from the 2nd to the 2nd, etc. :)
 
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