MWEB Uncapped ADSL Feedback - Part 3

[nfbs]

Youtube videos suddenly just stop and have that loading icon.

I have a feeling they are running out of capacity because of the capped guys have double speed so they are also delaying upgrading uncapped until they can get more.

 

[MWEBHelp]

Youtube videos suddenly just stop and have that loading icon.

I have a feeling they are running out of capacity because of the capped guys have double speed so they are also delaying upgrading uncapped until they can get more.

Good morning nfbs

Tell me has this improved or are you still experiencing this ?

 

[Flojo]

So as January is a long month, and also I didn't really feel I am big user of the internet (Other than one or two series shows a night and / or any Linux updates on my XBMC machine and Laptop). I didn't see a further need to be a 4Mb Premium DSL user.

I phone mweb to drop me to the normal DSL user. The woman replies am I sure I want to do this, as I am a high DSL user.

You have used 47.16 GB so far this month.
Last Session: 27 November, 2013, 03:11:00
Connection status: Unthrottled
Your total usage for the past 30 days: 53.32 GB

:wtf:


Month: Detailed Monthly Report
(Click on a day to view session details)

Date Data Sent (MB) Data Received (MB) Total (MB)
TOTAL 1,532.17 46,756.04 48,288.21
November 02, 2013 160.52 4,684.93 4,845.46
November 03, 2013 124.99 4,133.13 4,258.12
November 04, 2013 36.63 2,065.69 2,102.33
November 05, 2013 54.76 1,096.71 1,151.47
November 06, 2013 30.32 984.4 1,014.72
November 07, 2013 10.64 360.28 370.91
November 08, 2013 41.58 1,635.9 1,677.48
November 09, 2013 95.84 4,057.67 4,153.51
November 10, 2013 226.4 5,754.49 5,980.89
November 11, 2013 173.92 2,268.36 2,442.29
November 12, 2013 18.27 651.65 669.92
November 13, 2013 24.85 643.7 668.54
November 14, 2013 47.74 1,990.79 2,038.52
November 15, 2013 53.97 2,551.21 2,605.17
November 16, 2013 89.28 3,131.13 3,220.41
November 17, 2013 109.23 3,758.22 3,867.45
November 18, 2013 7.27 395.19 402.46
November 19, 2013 36.44 1,183.09 1,219.53
November 20, 2013 20.07 1,030.96 1,051.03
November 21, 2013 34.43 430.82 465.25
November 22, 2013 16.79 721.1 737.89
November 23, 2013 34.15 1,334.59 1,368.75
November 24, 2013 50.96 849.96 900.92
November 25, 2013 20.9 793.29 814.18
November 26, 2013 12.19 248.73 260.92
November 27, 2013 0.03 0.05 0.09

 

[Fudzy]

So as January is a long month, and also I didn't really feel I am big user of the internet (Other than one or two series shows a night and / or any Linux updates on my XBMC machine and Laptop). I didn't see a further need to be a 4Mb Premium DSL user.

I phone mweb to drop me to the normal DSL user. The woman replies am I sure I want to do this, as I am a high DSL user.

You have used 47.16 GB so far this month.
Last Session: 27 November, 2013, 03:11:00
Connection status: Unthrottled
Your total usage for the past 30 days: 53.32 GB

:wtf:

Lol, stand back we have a bandwidth hog here

 

[MWEBHelp]

So as January is a long month, and also I didn't really feel I am big user of the internet (Other than one or two series shows a night and / or any Linux updates on my XBMC machine and Laptop). I didn't see a further need to be a 4Mb Premium DSL user.

I phone mweb to drop me to the normal DSL user. The woman replies am I sure I want to do this, as I am a high DSL user.

You have used 47.16 GB so far this month.
Last Session: 27 November, 2013, 03:11:00
Connection status: Unthrottled
Your total usage for the past 30 days: 53.32 GB

:wtf:


Month: Detailed Monthly Report
(Click on a day to view session details)

Date Data Sent (MB) Data Received (MB) Total (MB)
TOTAL 1,532.17 46,756.04 48,288.21
November 02, 2013 160.52 4,684.93 4,845.46
November 03, 2013 124.99 4,133.13 4,258.12
November 04, 2013 36.63 2,065.69 2,102.33
November 05, 2013 54.76 1,096.71 1,151.47
November 06, 2013 30.32 984.4 1,014.72
November 07, 2013 10.64 360.28 370.91
November 08, 2013 41.58 1,635.9 1,677.48
November 09, 2013 95.84 4,057.67 4,153.51
November 10, 2013 226.4 5,754.49 5,980.89
November 11, 2013 173.92 2,268.36 2,442.29
November 12, 2013 18.27 651.65 669.92
November 13, 2013 24.85 643.7 668.54
November 14, 2013 47.74 1,990.79 2,038.52
November 15, 2013 53.97 2,551.21 2,605.17
November 16, 2013 89.28 3,131.13 3,220.41
November 17, 2013 109.23 3,758.22 3,867.45
November 18, 2013 7.27 395.19 402.46
November 19, 2013 36.44 1,183.09 1,219.53
November 20, 2013 20.07 1,030.96 1,051.03
November 21, 2013 34.43 430.82 465.25
November 22, 2013 16.79 721.1 737.89
November 23, 2013 34.15 1,334.59 1,368.75
November 24, 2013 50.96 849.96 900.92
November 25, 2013 20.9 793.29 814.18
November 26, 2013 12.19 248.73 260.92
November 27, 2013 0.03 0.05 0.09

Good MOrning

Looking at your usage statistics the standard account should be fine for you.

Please note that if your usage does increase drastically, you could be impacted on by throttling.

Let me know if you are still interested in changing your product

 

[bbabraham]

Lol, stand back we have a bandwidth hog here

(4Mb Premium)

You have used 349.61 GB so far this month.

Last Session: 27 November, 2013, 02:11:00

Connection status: Unthrottled

Your total usage for the past 30 days: 392.05 GB


I was actually at 410 GB yesterday. I didn't mean to cut it this close, it's just varsity holidays and I'm not in the habit of monitoring my usage anymore, you know...having been on uncapped since it was launched.

 

[drukkie]

what is the cap on 4MB Premium? 400GB?

 

[Fudzy]

what is the cap on 4MB Premium? 400GB?

Seems to be there abouts.

 

[Soul Assassin]

MWEB Guy as I told you last week my line was updated to 10Mbps and my modem stated ADSL2+ and a couple days later it changed back to G.DMT and and now I'm having constant problems where I have to restart my modem, then the speed jumps right back up for a hour or so and then it goes back down to the 20kBps range.

Tuesday last week Telkom fixed my line and my modem stats on ADSL2+ were:

Downstream Upstream
SNR Margin (dB): 9.6 12.0
Attenuation (dB): 43.0 24.0

and everything worked great, then it changed back to G.DMT:

Downstream Upstream
SNR Margin (dB): 6.0 6.0
Attenuation (dB): 41.0 23.5

Tracing route to www.google.co.za [74.125.233.88]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 14 ms 13 ms 10 ms 41-133-136-1.dsl.mweb.co.za [41.133.136.1]
3 13 ms 11 ms 11 ms 197-80-96-138.jhb.mweb.co.za [197.80.96.138]
4 12 ms 13 ms 11 ms vl-92.vic-hscore-1.mweb.co.za [197.80.2.1]
5 14 ms 15 ms 15 ms tengig0-0-0-2.11.vic-p-1.mweb.co.za [197.80.5.22
5]
6 12 ms 14 ms 11 ms 197-80-7-70.jhb.mweb.co.za [197.80.7.70]
7 12 ms 14 ms 12 ms 197-80-96-10.jhb.mweb.co.za [197.80.96.10]
8 21 ms 17 ms 12 ms 64.233.174.57
9 12 ms 12 ms 11 ms jnb01s02-in-f24.1e100.net [74.125.233.88]

Trace complete.

Tracing route to www-gov-uk.map.fastly.net [185.31.19.144]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 9 ms 10 ms 9 ms 41-133-136-1.dsl.mweb.co.za [41.133.136.1]
3 14 ms 11 ms 11 ms 197-80-96-186.jhb.mweb.co.za [197.80.96.186]
4 12 ms 11 ms 12 ms vl-92.vic-hscore-1.mweb.co.za [197.80.2.1]
5 198 ms 197 ms 197 ms tengig0-0-0-2.11.vic-p-1.mweb.co.za [197.80.5.22
5]
6 196 ms 199 ms 198 ms pos0-3-2-0.lon-up-1.mweb.co.za [197.80.5.7]
7 201 ms 198 ms 195 ms 176.67.177.235
8 206 ms 194 ms 195 ms xe-10-1-3.edge4.London1.Level3.net [212.113.14.1
21]
9 195 ms 195 ms 195 ms vl-3505-ve-119.csw1.London1.Level3.net [4.69.166
.2]
10 194 ms 194 ms 194 ms ae-1-51.edge6.London1.Level3.net [4.69.139.76]
11 198 ms 196 ms 196 ms 185.31.19.1
12 195 ms 195 ms 195 ms 185.31.19.144

Trace complete.

 

[MWEBHelp]

MWEB Guy as I told you last week my line was updated to 10Mbps and my modem stated ADSL2+ and a couple days later it changed back to G.DMT and and now I'm having constant problems where I have to restart my modem, then the speed jumps right back up for a hour or so and then it goes back down to the 20kBps range.

Tuesday last week Telkom fixed my line and my modem stats on ADSL2+ were:

Downstream Upstream
SNR Margin (dB): 9.6 12.0
Attenuation (dB): 43.0 24.0

and everything worked great, then it changed back to G.DMT:

Downstream Upstream
SNR Margin (dB): 6.0 6.0
Attenuation (dB): 41.0 23.5

Afternoon, this is a common query.

Clients line is upgraded and their experience deteriorates. Telkom then has to drop the line speed to ensure that the clients experience stabilises

 

[Piesang]

Before I make up my mind about changing ISP or upgrading my package I would like to know the following about MWeb:

How much GB can I download on a 1mb Premium Uncapped before getting throttled?
How much GB can I download on a 2mb Uncapped before getting throttled?
How much GB can I download on a 2mb Premium Uncapped before getting throttled?

 

[Inzaghi007]

Can help with the 1mb based on my experience. You cannot exceed 100gb in a 30 day period. Once that happens, they throttle you like crazy.

 

[Piesang]

Can help with the 1mb based on my experience. You cannot exceed 100gb in a 30 day period. Once that happens, they throttle you like crazy.

But when I spoke to the guy at sales yesterday I was told that the 1mb Premium Uncapped doesn't get throttled at all???

Things like that that makes me want to flip.

 

[Soul Assassin]

Afternoon, this is a common query.

Clients line is upgraded and their experience deteriorates. Telkom then has to drop the line speed to ensure that the clients experience stabilises

My line was fine the whole Tuesday to Saturday then they changed the ADSL2+ to G.DMT, I need it back on ADSL2+.

Before the 10Mbps upgrade my Upstream SNR was 12 then ADSL2+ and it remained on 12, now on the second G.DMT it suddenly went to 6, there must be some query or request to be moved back to ADSL2+.

 

[Ho3n3r]

But when I spoke to the guy at sales yesterday I was told that the 1mb Premium Uncapped doesn't get throttled at all???

Things like that that makes me want to flip.

Then you're gonna flip a lot in your search for an ISP.

 

[MWEBHelp]

My line was fine the whole Tuesday to Saturday then they changed the ADSL2+ to G.DMT, I need it back on ADSL2+.

Before the 10Mbps upgrade my Upstream SNR was 12 then ADSL2+ and it remained on 12, now on the second G.DMT it suddenly went to 6, there must be some query or request to be moved back to ADSL2+.

The modulation mode has been changed back to ADSL2+, please reboot your router for 5min.

 

[bekdik]

Before I make up my mind about changing ISP or upgrading my package I would like to know the following about MWeb:

How much GB can I download on a 1mb Premium Uncapped before getting throttled?
How much GB can I download on a 2mb Uncapped before getting throttled?
How much GB can I download on a 2mb Premium Uncapped before getting throttled?

Only Mweb knows for certain and they won't tell you.

 

[Fudzy]

Before I make up my mind about changing ISP or upgrading my package I would like to know the following about MWeb:

How much GB can I download on a 1mb Premium Uncapped before getting throttled?
How much GB can I download on a 2mb Uncapped before getting throttled?
How much GB can I download on a 2mb Premium Uncapped before getting throttled?

Check my sig.

 

[l_abc_l]

Before I make up my mind about changing ISP or upgrading my package I would like to know the following about MWeb:

How much GB can I download on a 1mb Premium Uncapped before getting throttled?
How much GB can I download on a 2mb Uncapped before getting throttled?
How much GB can I download on a 2mb Premium Uncapped before getting throttled?

Dude, pls read the mweb thread started by fudzy on throttling theory - all the info u need is there.

 

[Soul Assassin]

The modulation mode has been changed back to ADSL2+, please reboot your router for 5min.

Great service as always MWEB Guy thanks.