MWEB Uncapped ADSL Feedback - Part 3

Did the internet just crash and burn, I'm getting zero anything.

Edit: Never mind.
 
Last edited:
Anybody having extremely slow internet speeds at the moment? Both locally and international?
Can barely pull 30KB's on international at the moment (4Mbit line + account)
 
Grimster101 said:
Anybody having extremely slow internet speeds at the moment? Both locally and international?
Can barely pull 30KB's on international at the moment (4Mbit line + account)
Click to expand...

Evening Grimster101, we have no reported issues on our network at the moment.

Please provide me your MWEB account details via private message
 
Up and down more times than a hookers nickers.

C:\WINDOWS\system32>ping google.co.za
Ping request could not find host google.co.za. Please check the name and try again.

Adsl is up but nobody is home.
 
And here we go with the slowness again ....... local and international taking ages to load, ping at about triple what it should be, etc etc.
 
MWEB Guy said:
Evening, we have no reported outages on our network at the moment.

The Telkom reported outages is lengthy though, please let me now if you are affected by any:

http://www.mweb.co.za/helpcentre/NetworkStatusNotices.aspx
Click to expand...

Mweb guy,

No offense, but clearly there is a problem! and has been for weeks now...

People complain about poor latency, packet loss and slow speeds randomly from all over the country....

It does not seem to be a constant problem, but rather an intermittent problem...

I am sure you guys can see the latency spike on your end, across your network and then return to normal for brief periods throughout the day?

And please get your so called 'techies' to stop calling me!
Each and everyone I speak to has absolutely no freaking clue what I am saying.
I explain myself and and get silence, most don't even understand how the static IP accounts works...
I had to explain that a VPN tunnel is used to give me static IP's and I have no access to the PPPoE connection to make changes...
Really poor show for Mweb, really poor!
 
Evening, we have no reported outages on our network at the moment.

The Telkom reported outages is lengthy though, please let me now if you are affected by any:
Click to expand...

ADSL is UP - how could this be Telkom related ?
 
daveza said:
ADSL is UP - how could this be Telkom related ?
Click to expand...

Outages at the exchange can cause slow connectivity.

The outage is not always connection related, it could affect the users connecting to that exchange differently.
 
Hummercellc said:
Mweb guy,

No offense, but clearly there is a problem! and has been for weeks now...

People complain about poor latency, packet loss and slow speeds randomly from all over the country....

It does not seem to be a constant problem, but rather an intermittent problem...

I am sure you guys can see the latency spike on your end, across your network and then return to normal for brief periods throughout the day?

And please get your so called 'techies' to stop calling me!
Each and everyone I speak to has absolutely no freaking clue what I am saying.
I explain myself and and get silence, most don't even understand how the static IP accounts works...
I had to explain that a VPN tunnel is used to give me static IP's and I have no access to the PPPoE connection to make changes...
Really poor show for Mweb, really poor!
Click to expand...

Evening, sorry to hear of your experience.

I have sent your comments along to the relevant management team.
 
Thank you,

But just to give you an idea, I used the same phone line for both pings.

Mweb Results

PING www.mweb.co.za (196.2.63.110) from 197.81.99.178: 56 data bytes
64 bytes from 196.2.63.110: icmp_seq=0 ttl=121 time=358.086 ms
64 bytes from 196.2.63.110: icmp_seq=1 ttl=121 time=95.146 ms
64 bytes from 196.2.63.110: icmp_seq=2 ttl=121 time=93.752 ms
64 bytes from 196.2.63.110: icmp_seq=3 ttl=121 time=93.340 ms
64 bytes from 196.2.63.110: icmp_seq=4 ttl=121 time=90.932 ms
64 bytes from 196.2.63.110: icmp_seq=5 ttl=121 time=94.235 ms
64 bytes from 196.2.63.110: icmp_seq=6 ttl=121 time=94.764 ms
64 bytes from 196.2.63.110: icmp_seq=8 ttl=121 time=97.396 ms
64 bytes from 196.2.63.110: icmp_seq=9 ttl=121 time=96.986 ms

--- www.mweb.co.za ping statistics ---
10 packets transmitted, 9 packets received, 10.0% packet loss
round-trip min/avg/max/stddev = 90.932/123.849/358.086/82.835 ms

PING sip.voip.mweb.net (196.28.95.12) from 197.81.99.178: 56 data bytes
64 bytes from 196.28.95.12: icmp_seq=0 ttl=58 time=70.178 ms
64 bytes from 196.28.95.12: icmp_seq=3 ttl=58 time=70.711 ms
64 bytes from 196.28.95.12: icmp_seq=4 ttl=58 time=72.257 ms
64 bytes from 196.28.95.12: icmp_seq=5 ttl=58 time=71.359 ms
64 bytes from 196.28.95.12: icmp_seq=6 ttl=58 time=77.082 ms
64 bytes from 196.28.95.12: icmp_seq=7 ttl=58 time=72.484 ms
64 bytes from 196.28.95.12: icmp_seq=8 ttl=58 time=72.798 ms
64 bytes from 196.28.95.12: icmp_seq=9 ttl=58 time=73.135 ms

--- sip.voip.mweb.net ping statistics ---
10 packets transmitted, 8 packets received, 20.0% packet loss
round-trip min/avg/max/stddev = 70.178/72.501/77.082/1.982 ms

PING afrihost.com (197.242.144.102) from 197.81.99.178: 56 data bytes
64 bytes from 197.242.144.102: icmp_seq=0 ttl=57 time=70.348 ms
64 bytes from 197.242.144.102: icmp_seq=1 ttl=57 time=74.876 ms
64 bytes from 197.242.144.102: icmp_seq=2 ttl=57 time=74.724 ms
64 bytes from 197.242.144.102: icmp_seq=3 ttl=57 time=77.257 ms
64 bytes from 197.242.144.102: icmp_seq=4 ttl=57 time=70.685 ms
64 bytes from 197.242.144.102: icmp_seq=5 ttl=57 time=77.653 ms
64 bytes from 197.242.144.102: icmp_seq=6 ttl=57 time=73.541 ms
64 bytes from 197.242.144.102: icmp_seq=7 ttl=57 time=71.887 ms
64 bytes from 197.242.144.102: icmp_seq=8 ttl=57 time=72.943 ms
64 bytes from 197.242.144.102: icmp_seq=9 ttl=57 time=73.518 ms

--- afrihost.com ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 70.348/73.743/77.653/2.344 ms
Click to expand...

Afrihost Results

PING www.mweb.co.za (196.2.63.110) from 105.236.16.100: 56 data bytes
64 bytes from 196.2.63.110: icmp_seq=0 ttl=116 time=45.711 ms
64 bytes from 196.2.63.110: icmp_seq=1 ttl=116 time=41.625 ms
64 bytes from 196.2.63.110: icmp_seq=2 ttl=116 time=42.860 ms
64 bytes from 196.2.63.110: icmp_seq=3 ttl=116 time=42.056 ms
64 bytes from 196.2.63.110: icmp_seq=4 ttl=116 time=41.855 ms
64 bytes from 196.2.63.110: icmp_seq=5 ttl=116 time=42.781 ms
64 bytes from 196.2.63.110: icmp_seq=6 ttl=116 time=47.427 ms
64 bytes from 196.2.63.110: icmp_seq=7 ttl=116 time=58.918 ms
64 bytes from 196.2.63.110: icmp_seq=8 ttl=116 time=41.318 ms
64 bytes from 196.2.63.110: icmp_seq=9 ttl=116 time=64.203 ms

--- www.mweb.co.za ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 41.318/46.875/64.203/7.660 ms

PING sip.voip.mweb.net (196.28.95.12) from 105.236.16.100: 56 data bytes
64 bytes from 196.28.95.12: icmp_seq=0 ttl=54 time=58.850 ms
64 bytes from 196.28.95.12: icmp_seq=1 ttl=54 time=59.996 ms
64 bytes from 196.28.95.12: icmp_seq=2 ttl=54 time=64.127 ms
64 bytes from 196.28.95.12: icmp_seq=3 ttl=54 time=60.324 ms
64 bytes from 196.28.95.12: icmp_seq=4 ttl=54 time=59.120 ms
64 bytes from 196.28.95.12: icmp_seq=5 ttl=54 time=66.048 ms
64 bytes from 196.28.95.12: icmp_seq=6 ttl=54 time=63.981 ms
64 bytes from 196.28.95.12: icmp_seq=7 ttl=54 time=65.031 ms
64 bytes from 196.28.95.12: icmp_seq=8 ttl=54 time=62.282 ms
64 bytes from 196.28.95.12: icmp_seq=9 ttl=54 time=73.127 ms

--- sip.voip.mweb.net ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 58.850/63.289/73.127/4.079 ms

PING afrihost.com (197.242.144.102) from 105.236.16.100: 56 data bytes
64 bytes from 197.242.144.102: icmp_seq=0 ttl=59 time=61.363 ms
64 bytes from 197.242.144.102: icmp_seq=1 ttl=59 time=62.258 ms
64 bytes from 197.242.144.102: icmp_seq=2 ttl=59 time=66.033 ms
64 bytes from 197.242.144.102: icmp_seq=3 ttl=59 time=93.263 ms
64 bytes from 197.242.144.102: icmp_seq=4 ttl=59 time=63.918 ms
64 bytes from 197.242.144.102: icmp_seq=5 ttl=59 time=61.989 ms
64 bytes from 197.242.144.102: icmp_seq=6 ttl=59 time=70.570 ms
64 bytes from 197.242.144.102: icmp_seq=7 ttl=59 time=60.578 ms
64 bytes from 197.242.144.102: icmp_seq=8 ttl=59 time=61.100 ms
64 bytes from 197.242.144.102: icmp_seq=9 ttl=59 time=61.005 ms

--- afrihost.com ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 60.578/66.208/93.263/9.476 ms
Click to expand...



MWEB Guy said:
Evening, sorry to hear of your experience.

I have sent your comments along to the relevant management team.
Click to expand...
 
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Ye it's the mweb account only Mweb Guy, any other account works with no hassles. So it can't be exchange related.
 
:D:D
MWEB Guy said:
Evening, sorry to hear of your experience.

I have sent your comments along to the relevant management team.
Click to expand...

ROFLMAO ..... :D:D:D
That would be the same ''team'' that was going to get back to me .... And that was EARLY LAST YEAR.

Translated, this means '' shut up and get over yourself, Mr. H couldn't be bothered with your issues''.....

The last time MWEB had an issue it fired its ''abusers'' and sent the left over client base FONNY routers .....
 
C:\WINDOWS\system32>ping www.mweb.co.za -t

Pinging www.mweb.co.za [196.2.63.110] with 32 bytes of data:
Reply from 41.134.204.81: Destination net unreachable.
Reply from 41.134.204.81: Destination net unreachable.
Reply from 41.134.204.81: Destination net unreachable.
Reply from 41.134.204.81: Destination net unreachable.
Reply from 41.134.204.81: Destination net unreachable.
Reply from 41.134.204.81: Destination net unreachable.
Reply from 41.134.204.81: Destination net unreachable.
Reply from 41.134.204.81: Destination net unreachable.
Reply from 41.134.204.81: Destination net unreachable.
Reply from 41.134.204.81: Destination net unreachable.
Reply from 41.134.204.81: Destination net unreachable.
Request timed out.
Reply from 196.2.63.110: bytes=32 time=348ms TTL=120
Reply from 196.2.63.110: bytes=32 time=338ms TTL=120
 
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