MWEB Uncapped ADSL Feedback - Part 3

MWEB Guy said:
I would of like to enable monitoring from our side to see how the traffic graphs, it may have given us a bit more information.

Wish we could have found the route cause and resolved this for you though
Click to expand...

you can still enable monitoring if needed, perhaps this will help the other people having the problems. I'll still be with Mweb for the rest of the month. So let me know what you need
 
Paparazzi said:
you can still enable monitoring if needed, perhaps this will help the other people having the problems. I'll still be with Mweb for the rest of the month. So let me know what you need
Click to expand...

Thanks, please provide me your account details via private message.

Our gaming team are still trying to replicate the gaming issues on our side, however we are trying to route our traffic via Johannesburg.

We notice that most of the complaints are coming from the Durban and JHB areas.
 
My internet for the last 2 days has been getting 1 meg less speed than what I usually get.
I get around 8.8 megs normally on the telkom speedtest site but have been getting 7.6 for the last 2 days and it never goes higher, this impacts everything, from downloading to streaming.
I checked my telkom line connection and it all seems fine.


*EDIT*
Oh and that diablo 3 lag seems to be hitting me as well, its been around for a while. If I change to a capped ISP the lag goes away.
 
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Sigh, just in time for the weekend again hey Mweb ........ wonder if I'll get blamed again :rolleyes:

Mweb -

2593338629.png


AH -

2593340320.png


Oops, hard to put the blame my side with a perfect AH connection.
 
Mephisto_Helix said:
Sigh, just in time for the weekend again hey Mweb ........ wonder if I'll get blamed again :rolleyes:

Mweb -

2593338629.png


AH -

2593340320.png


Oops, hard to put the blame my side with a perfect AH connection.
Click to expand...


Hi Mephisto_Helix

I have refreshed your account.
 
I hope this sorts out the latency problem?

Dear MWEB Business customer,
In an effort to provide better performance and stability in our network infrastructure, we will be performing a change that will take place on
17 May 2014 23:00 PM to 18 May 2014 06:00 AM
During the change, intermittent Internet connectivity will be experienced.
We do apologise for the inconvenience this may cause.

For further enquiries please contact 087 700 0222.

Kind regards
MWEB Operations
Click to expand...
 
Hi @Mwebguy is there a way to manually reset passwords on extra email accounts linked to your main Mweb account. Can't seem to find the option under account management.
 
Also having intermittent news server issues ...... just sits for hours not connecting.
 
brb said:
Hi @Mwebguy is there a way to manually reset passwords on extra email accounts linked to your main Mweb account. Can't seem to find the option under account management.
Click to expand...

Morning, you would have to register each email address for the OTP process.

In the interim, you can follow the password process by submitting the password form. Send me your preferred email address via private message and I will send you the form.
 
MWEB Guy said:
Morning gents, please advise if you tried connecting with the news server IP instead of news.mweb.com
Click to expand...
news.mweb.co.za

News.mweb.com, as you put it, is invalid. News.mweb.co.za refuses the connection.
 
Am I being shaped?

Hi

I am on 4 Mb/s Uncapped Premium ADSL. Ports 80, 443, etc are running smoothly, but
others (25565 specifically) are almost completely blocked (I only get about 2KB/s down and 1KB/s up). It is like this with both local and international connections.

Is there a way for me to get around this, or do I have to make peace with it?
 
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Anyone else having unstable line speeds? Im downloading songs from iTunes and it starts fast then slows down to a halt then speeds up again...been like this the whole time.
 
Anyone else having problems playing Diablo 3? For the last 2 days I could not play, my ping is 0 and then I get kicked, or I just cant join a game. The game does work if I use my phone or another internet source...
 
my mweb 2 meg account is running terribly. youtube, http downloads, torrent.

switched to an afrihost free 1 gig account, and now my downloads are fine...
 
My internet has been very slow lately. Can Mweb please check for me
 
MWEB Guy said:
Thanks, please provide me your account details via private message.

Our gaming team are still trying to replicate the gaming issues on our side, however we are trying to route our traffic via Johannesburg.

We notice that most of the complaints are coming from the Durban and JHB areas.
Click to expand...

So anything been picked up? I've sent my details in a private message to you last week. I believe plenty of people are still having issues.

Funny how every person who I've spoken too that's on Mweb are having issues with Diablo 3, soon as they get the 1Gb Free Afrihost account their problems are sorted.
 
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