MWEB Uncapped ADSL Feedback - Part 3

SilentCynic said:
Yeah, I'm having the exact same problem as fbman. Woke up this morning, and my international (and local, to a lesser extent) is screwed up; slow connectivity, if at all. Most services (Like Dropbox, for instance) cannot connect at all.
Click to expand...

I cant connect to Onedrive as well, also cant connect to my Simpsons tapped out game either.
 
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Also down here, will switch to backup account till fixed.

Code: 
Traceroute has started…

traceroute to www.google.com (74.125.233.4), 64 hops max, 72 byte packets
 1  192.168.1.1 (192.168.1.1)  2.748 ms  1.997 ms  2.967 ms
 2  * * *
 3  197-84-96-185.cpt.mweb.co.za (197.84.96.185)  10.867 ms  11.303 ms  9.656 ms
 4  197-84-96-186.cpt.mweb.co.za (197.84.96.186)  10.263 ms  9.778 ms  9.803 ms
 5  * * *
 6  * * *
 7  * * *
 8  * * *
 9  * * *
10  * * *
11  * * *
12  * * *
13  * * *
14  * * *
15  * * *
16  * * *
17  * * *
 
Good morning everybody

I am seeing a number of customers querying international speeds at the moment.

I am not picking up anything at this point however, we are investigating and I will confirm once I have received an update.
 
Yep same here.
From about 6am this morning. Local is slow , international is rubbish.
My old WA prepaid works fine however.
 
MWEB Guy said:
I am not picking up anything at this point however, we are investigating and I will confirm once I have received an update.
Click to expand...

Really....?

C:\Users\Harmless>ping www.bbc.co.uk

Pinging www.bbc.net.uk [212.58.246.92] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 212.58.246.92:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
 
Hello everybody, we have picked up that is an international browsing issue which our engineers are currently investigating.
 
it's gone from bad [last night at about 3:30am] to dismal:

09:15am and beyond. mybroadband [and i suspect a lot of local sites] work - slowly - if one has the patience of a saint and wishes to live in the good old 2400 days. international is down for the count. just trying to get to google rolls over and fails consistently.

if "nothing is wrong on your end" and customers are experiencing packet loss like this, then...something is wrong somewhere :)
 
Everything is fine with international up here in JHB. Might only be affecting Cape Town region.
 
All international is terrible, can't even attempt to game. Thankfully it's the last Mweb day and the backup is cruising :D
 
Hi there

Mwebguy can you please check this out. look I'm getting packet loss on the one device and related to mweb. Telkom said about 5 ties now my line is fine

packetloss.jpg
 
My connection is once again extremely erratic, with international going down at random intervals. Started again at around 1am this morning and still ongoing (3am). I'm also noticing a fair amount of packet loss (as before in my previous post).

I'll keep pingplotter running through the night and forward my account details to MWEB Guy if it continues. At the moment, I'm seeing "dead points" at 12:15, 01:00, 1:52, 2:02, 3:00 where international goes down completely (with local being fine). When international is back, everything just feels "sluggish" - been spamming F5 to get stuff to load properly.
 
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All i wanted to do was play some WoW after finishing all my exams... and get Mwebbed : / getting d/c for upto a minute at a time every 10minutes or so, international is ****
 
nelis said:
Hi there

Mwebguy can you please check this out. look I'm getting packet loss on the one device and related to mweb. Telkom said about 5 ties now my line is fine

View attachment 171839
Click to expand...


Good morning nelis, I have received and replied to your PM
 
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l4gy said:
All i wanted to do was play some WoW after finishing all my exams... and get Mwebbed : / getting d/c for upto a minute at a time every 10minutes or so, international is ****
Click to expand...

Hi, tell me has this improved since ?
 
l4gy said:
All i wanted to do was play some WoW after finishing all my exams... and get Mwebbed : / getting d/c for upto a minute at a time every 10minutes or so, international is ****
Click to expand...

Exactly the same issue, i can still browse everything else, it just seems my international dies. i cant log into WoW nor can i connect to my EU Teamspeak... So any feedback on this? 3 days now.
 
Yea just getting packet loss for 3 days straight now, its VERY frustrating, there are many of us posting of the exact same issues all over the country, could we get some feedback please

MWEB Guy said:
Hello everybody, we have picked up that is an international browsing issue which our engineers are currently investigating.
Click to expand...

Any more information from the engineers?
 
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Mate of mine of Mweb having issues:
to euw.leagueoflegends.com (final timeouts are expected due to CDN):
Code: 
1    <1 ms    <1 ms    <1 ms  10.0.0.2
 2    25 ms    26 ms    26 ms  41-133-244-1.dsl.mweb.co.za [41.133.244.1]
 3    80 ms    78 ms    75 ms  197-82-5-250.dbn.mweb.co.za [197.82.5.250]
 4    78 ms    89 ms    77 ms  197-82-2-3.dbn.mweb.co.za [197.82.2.3]
 5   267 ms   271 ms   281 ms  be-3-779-thd-up-1.mweb.co.za [176.67.177.227]
 6   264 ms   263 ms   271 ms  ldn-b5-link.telia.net [62.115.13.13]
 7   264 ms     *        *     ldn-bb2-link.telia.net [80.91.249.181]
 8   345 ms     *      341 ms  ash-bb4-link.telia.net [80.91.251.207]
 9   393 ms   338 ms   355 ms  ash-b1-link.telia.net [213.155.136.39]
10   339 ms   336 ms   360 ms  vadata-ic-157233-ash-bb1.c.telia.net [62.115.9
]
11     *      349 ms   349 ms  205.251.245.7
12   346 ms   350 ms   346 ms  205.251.245.123
13     *        *        *     Request timed out.
14     *        *        *     Request timed out.
15     *        *        *     Request timed out.
16   354 ms   355 ms   354 ms  216.182.224.243
17     *        *        *     Request timed out.
 
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