MWEB Uncapped ADSL Feedback - Part 3

Shadow07 said:
What happened at about midnight last night? Line dropped and would refuse too connect? Working now but was stone dead, CPT and surrounds.

Just tried to do things now, it is extremely slow.
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Hi Shadow07, I can't say for certain - always best to keep an eye on our notice board for info regarding network outages. What about the connection is slow today (e.g. browsing, gaming, downloads, etc)?
 
MWEBHelp said:
MWEB Fon and qualifying existing MWEB customers can access FREE WiFi at over 2 000 VAST hotspots.
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I'm not happy with this change from AlwaysOn. I tried to access the VAST hotspot using my Android phone at OR Tambo and at Tygervalley mall in Bellville, but got a warning at both sites that there is a problem with the security certificate.
 
MandM said:
I'm not happy with this change from AlwaysOn. I tried to access the VAST hotspot using my Android phone at OR Tambo and at Tygervalley mall in Bellville, but got a warning at both sites that there is a problem with the security certificate.
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Good Evening MandM, @Vast is a reputable company and will continue to grow.

Did you manage to log into the hotspot?
 
MandM said:
Yes I did, thanks.

I'm sure Vast is reputable, but this does not seem very professional to me.
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I understand, please do provide us a screenshot of the message you receive when you are at a hotspot again.
 
Hi there,

Is there a connection problem in Sandton, my connection went dead about an hour ago, and I haven't seen anything on the notice boards.

Thanks.
 
Good day

Services in Johannesburg and surrounding areas has been restored. Please let me know if you are still experiencing any issues.
 
Anyone else in Pretoria (Sinoville) area getting high pings tonight? Wow is unplayable and Overwatch feels horrible. Tried resetting my modem, but still not better.
 
Qrox said:
Anyone else in Pretoria (Sinoville) area getting high pings tonight? Wow is unplayable and Overwatch feels horrible. Tried resetting my modem, but still not better.
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Evening Qrox, there are no confirmed outages in your area at the moment.

Are you only having trouble with gaming traffic at the moment?
 
MWEBHelp said:
Evening Qrox, there are no confirmed outages in your area at the moment.

Are you only having trouble with gaming traffic at the moment?
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From what I could tell that is whats affected the most. Download speed is slower than normal, but its not really a issue at the moment. Streaming is fine. Some sites take a while to load as well, but thats about it. Ping seems to be the only big issue.
Apparently earlier today my Parents couldn't connect to websites either and messages on their phones through Wifi was also very unstable.
 
Qrox said:
From what I could tell that is whats affected the most. Download speed is slower than normal, but its not really a issue at the moment. Streaming is fine. Some sites take a while to load as well, but thats about it. Ping seems to be the only big issue.
Apparently earlier today my Parents couldn't connect to websites either and messages on their phones through Wifi was also very unstable.
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Thanks for the feedback.

The current Seacom outage could be impacting on your pings.
 
MWEBHelp said:
I understand, please do provide us a screenshot of the message you receive when you are at a hotspot again.
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9863c11c5b31dd22dab8f51f7db4e9c3.jpg


Here you go. The same message as the last time
 
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