MWEB Uncapped ADSL Feedback

[SPY]

MWEB News Server

Hi,

Is there an issue with the Mweb News server?

I have not been able to connect since yesterday morning and have rebooted PC's and Router.

Thanx.

 

[MWEBHelp]

international http seems fine but are you saing 515ping local to mweb is *in order* ?

Cannot Log into Steam at all not even on the website.

Good Morning Shuyin, are you still having a problem with high pings this morning?

 

[MWEBHelp]

Been a good weekend until now ...... was rocking 275 ping but now it's over 300 again and climbing :/

Good MOrning Mephisto_Helix, please le t me know if you are still having trouble with high pings?

 

[MWEBHelp]

Hi,

Is there an issue with the Mweb News server?

I have not been able to connect since yesterday morning and have rebooted PC's and Router.

Thanx.

Good MOrning Spy, please provide me the error that you obtain when trying to access our news server. Also have you tried connecting to the news server via the IP address (ping news.mweb and use the IP you obtain there).

 

[MWEBHelp]

Hi Mweb Guy, some sites dont open be it http or https, an example being facebook this morning, however I can trace to facebook. It seems mostly international sites, also sites like imdb , wikipedia and ipcalc.de etc

Have tried crome and IE and differnent PCs , same result

Tracing route to www.facebook.com [69.171.229.12]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.10.1.254
2 14 ms 10 ms 7 ms 41-133-100-1.dsl.mweb.co.za [41.133.100.1]
3 12 ms 10 ms 10 ms tengig-0-0-0-104.vic-ipc-1.mweb.co.za [196.22.16
9.146]
4 11 ms 10 ms 10 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
5 191 ms 189 ms 191 ms tengig0-0-0-2.11.vic-p-1.mweb.co.za [196.22.169.
225]
6 264 ms 194 ms 187 ms pos0-3-2-0.lon-up-1.mweb.co.za [197.80.5.7]
7 187 ms 187 ms 199 ms 195.66.227.121
8 270 ms 270 ms 274 ms ae19.bb02.iad1.tfbnw.net [74.119.76.142]
9 352 ms 340 ms 335 ms ae11.bb02.prn1.tfbnw.net [204.15.20.90]
10 331 ms 349 ms 383 ms ae1.dr03.prn1.tfbnw.net [204.15.23.89]
11 357 ms 327 ms 322 ms po1022.csw06a.prn1.tfbnw.net [74.119.78.239]
12 353 ms 347 ms 327 ms www-11-06-prn1.facebook.com [69.171.229.12]

Trace complete.

Good Morning Nerf, please provide me pings and tracers to bbc.uk and wikipedia.

 

[nerf]

Good Morning Nerf, please provide me pings and tracers to bbc.uk and wikipedia.

Hi MwebGuy Below is the pings and traces,

[nerf@Router] > ping www.bbc.co.uk
HOST SIZE TTL TIME STATUS
212.58.246.94 56 52 198ms
212.58.246.94 56 52 200ms
212.58.246.94 56 52 211ms
212.58.246.94 56 52 245ms
212.58.246.94 56 52 216ms
sent=5 received=5 packet-loss=0% min-rtt=198ms avg-rtt=214ms
max-rtt=245ms

[nerf@Router] > tool trace www.bbc.co.uk
# ADDRESS RT1 RT2 RT3 STATUS
1 41.133.100.1 61ms 58ms 61ms
2 196.22.169.134 59ms 47ms 44ms
3 196.22.189.3 79ms 85ms 60ms
4 196.22.169.242 260ms 262ms 250ms <MPLS:L=16014,E...
5 197.80.5.9 233ms 209ms 211ms
6 212.113.14.121 252ms 236ms 241ms
7 4.69.139.68 236ms 230ms 199ms
8 195.50.90.162 225ms 216ms 210ms
9 212.58.238.137 225ms 213ms 204ms
10 132.185.254.141 208ms 231ms 212ms
11 0.0.0.0 0ms 0ms 0ms
12 132.185.254.90 224ms 201ms 215ms
13 132.185.255.164 203ms 197ms 198ms
14 212.58.246.94 196ms 194ms 199ms

[nerf@Router] > ping www.wikipedia.org
HOST SIZE TTL TIME STATUS
208.80.154.225 56 52 357ms
208.80.154.225 56 52 349ms
208.80.154.225 56 52 356ms
208.80.154.225 56 52 358ms
sent=4 received=4 packet-loss=0% min-rtt=349ms avg-rtt=355ms
max-rtt=358ms

[nerf@Router] > tool trace www.wikipedia.org
# ADDRESS RT1 RT2 RT3 STATUS
1 41.133.100.1 8ms 10ms 9ms
2 196.22.163.218 18ms 10ms 14ms
3 196.22.189.3 47ms 49ms 50ms
4 196.22.169.242 245ms 250ms 238ms <MPLS:L=16014,E...
5 197.80.5.9 221ms 221ms 220ms
6 212.113.14.121 207ms 196ms 200ms
7 4.69.139.120 200ms 199ms 198ms
8 4.69.153.129 218ms 226ms 219ms
9 4.69.137.78 283ms 265ms 261ms
10 4.69.148.50 274ms 268ms 270ms
11 4.69.143.213 272ms 269ms 277ms
12 4.69.148.105 334ms 328ms 340ms
13 4.69.132.34 296ms 285ms 285ms
14 4.69.140.141 298ms 305ms 294ms
15 4.69.151.253 303ms 298ms 300ms
16 4.69.148.214 326ms 332ms 348ms
17 4.69.133.13 315ms 304ms 299ms
18 4.69.133.18 302ms 302ms 300ms
19 4.71.0.14 309ms 318ms 312ms
20 84.40.24.50 308ms 310ms 313ms
21 84.40.25.102 317ms 317ms 309ms
22 208.80.152.198 348ms 345ms 353ms
23 208.80.154.213 365ms 333ms 330ms
24 208.80.154.225 350ms 357ms 350ms

 

[MWEBHelp]

Hi MwebGuy Below is the pings and traces,

[nerf@Router] > ping www.bbc.co.uk
HOST SIZE TTL TIME STATUS
212.58.246.94 56 52 198ms
212.58.246.94 56 52 200ms
212.58.246.94 56 52 211ms
212.58.246.94 56 52 245ms
212.58.246.94 56 52 216ms
sent=5 received=5 packet-loss=0% min-rtt=198ms avg-rtt=214ms
max-rtt=245ms

[nerf@Router] > tool trace www.bbc.co.uk
# ADDRESS RT1 RT2 RT3 STATUS
1 41.133.100.1 61ms 58ms 61ms
2 196.22.169.134 59ms 47ms 44ms
3 196.22.189.3 79ms 85ms 60ms
4 196.22.169.242 260ms 262ms 250ms <MPLS:L=16014,E...
5 197.80.5.9 233ms 209ms 211ms
6 212.113.14.121 252ms 236ms 241ms
7 4.69.139.68 236ms 230ms 199ms
8 195.50.90.162 225ms 216ms 210ms
9 212.58.238.137 225ms 213ms 204ms
10 132.185.254.141 208ms 231ms 212ms
11 0.0.0.0 0ms 0ms 0ms
12 132.185.254.90 224ms 201ms 215ms
13 132.185.255.164 203ms 197ms 198ms
14 212.58.246.94 196ms 194ms 199ms

[nerf@Router] > ping www.wikipedia.org
HOST SIZE TTL TIME STATUS
208.80.154.225 56 52 357ms
208.80.154.225 56 52 349ms
208.80.154.225 56 52 356ms
208.80.154.225 56 52 358ms
sent=4 received=4 packet-loss=0% min-rtt=349ms avg-rtt=355ms
max-rtt=358ms

[nerf@Router] > tool trace www.wikipedia.org
# ADDRESS RT1 RT2 RT3 STATUS
1 41.133.100.1 8ms 10ms 9ms
2 196.22.163.218 18ms 10ms 14ms
3 196.22.189.3 47ms 49ms 50ms
4 196.22.169.242 245ms 250ms 238ms <MPLS:L=16014,E...
5 197.80.5.9 221ms 221ms 220ms
6 212.113.14.121 207ms 196ms 200ms
7 4.69.139.120 200ms 199ms 198ms
8 4.69.153.129 218ms 226ms 219ms
9 4.69.137.78 283ms 265ms 261ms
10 4.69.148.50 274ms 268ms 270ms
11 4.69.143.213 272ms 269ms 277ms
12 4.69.148.105 334ms 328ms 340ms
13 4.69.132.34 296ms 285ms 285ms
14 4.69.140.141 298ms 305ms 294ms
15 4.69.151.253 303ms 298ms 300ms
16 4.69.148.214 326ms 332ms 348ms
17 4.69.133.13 315ms 304ms 299ms
18 4.69.133.18 302ms 302ms 300ms
19 4.71.0.14 309ms 318ms 312ms
20 84.40.24.50 308ms 310ms 313ms
21 84.40.25.102 317ms 317ms 309ms
22 208.80.152.198 348ms 345ms 353ms
23 208.80.154.213 365ms 333ms 330ms
24 208.80.154.225 350ms 357ms 350ms

Hi nerf,

I have refreshed your MWEB account. Please restart your router and also ask Telkom to recreate your port then test.

MWEB Guy

 

[AthenianOwl]

Again, my browsing speed is very very slow. It takes about 20 seconds for an international page to be fully downloaded

 

[MWEBHelp]

Again, my browsing speed is very very slow. It takes about 20 seconds for an international page to be fully downloaded

Good Afternoon Kitty09, please provide me pings and tracers to international sites.

 

[cybershark]

Great, back to the 1Mb limiting again. I should add something isn't right with the Dbn node, this has only started happening since the maintenance last week.

Youtube full line speed, other streaming sites(metacafe) 1Mb limit.

Mweb news server good speed on cached content.

P2p, one click file hosts limited to 1Mb, expected, force connection closing not expected.

Normal international downloading, limited to 1Mb, not expected. Filehippo appeared to work then dropped down to 1Mb. Sourceforge via tenet mirror full line speed.

Now next issue, if I happen to be downloading something limited to 1Mb, despite having a 4Mb connection, browsing is very slow, worse than if I was downloading at 4Mb and trying to browse.

 

[AthenianOwl]

Good Afternoon Kitty09, please provide me pings and tracers to international sites.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ping www.bbc.co.uk

Pinging www.bbc.net.uk [212.58.246.91] with 32 bytes of data:
Reply from 212.58.246.91: bytes=32 time=244ms TTL=48
Reply from 212.58.246.91: bytes=32 time=229ms TTL=48
Reply from 212.58.246.91: bytes=32 time=375ms TTL=48
Reply from 212.58.246.91: bytes=32 time=229ms TTL=48

Ping statistics for 212.58.246.91:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 229ms, Maximum = 375ms, Average = 269ms

C:\Windows\system32>ping www.cnn.com

Pinging www.cnn.com [157.166.226.26] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 157.166.226.26:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Windows\system32>ping www.wikipedia.org

Pinging wikipedia-lb.eqiad.wikimedia.org [208.80.154.225] with 32 bytes of data:

Reply from 208.80.154.225: bytes=32 time=361ms TTL=50
Reply from 208.80.154.225: bytes=32 time=343ms TTL=50
Reply from 208.80.154.225: bytes=32 time=342ms TTL=50
Reply from 208.80.154.225: bytes=32 time=340ms TTL=50

Ping statistics for 208.80.154.225:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 340ms, Maximum = 361ms, Average = 346ms

C:\Windows\system32>ping www.facebook.com

Pinging www.facebook.com [66.220.153.15] with 32 bytes of data:
Reply from 66.220.153.15: bytes=32 time=282ms TTL=243
Reply from 66.220.153.15: bytes=32 time=281ms TTL=243
Reply from 66.220.153.15: bytes=32 time=282ms TTL=243
Reply from 66.220.153.15: bytes=32 time=280ms TTL=243

Ping statistics for 66.220.153.15:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 280ms, Maximum = 282ms, Average = 281ms

C:\Windows\system32>

C:\Windows\system32>tracert www.bbc.co.uk

Tracing route to www.bbc.net.uk [212.58.246.91]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms home.gateway [192.168.1.254]
2 25 ms 26 ms 23 ms 41-133-122-1.dsl.mweb.co.za [41.133.122.1]
3 55 ms 52 ms 56 ms te1-1-0.502.cpt-ipc-1.mweb.co.za [196.28.178.166
]
4 53 ms 55 ms 52 ms 197-84-3-2.cpt.mweb.co.za [197.84.3.2]
5 57 ms 55 ms 56 ms tengige0-3-0-0.12.cpt-up-1.mweb.co.za [196.28.17
8.113]
6 234 ms 232 ms 234 ms 197-80-4-136.jhb.mweb.co.za [197.80.4.136]
7 230 ms 233 ms 232 ms pos0-0-3-0.lon-up-1.mweb.co.za [196.22.164.2]
8 230 ms 231 ms 229 ms xe-10-1-3.edge4.London1.Level3.net [212.113.14.1
21]
9 242 ms 228 ms 228 ms ae-14-51.car3.London1.Level3.net [4.69.139.68]
10 246 ms 234 ms 232 ms 195.50.90.162
11 234 ms 238 ms 233 ms 212.58.238.137
12 206 ms 204 ms 206 ms 132.185.254.141
13 * * * Request timed out.
14 225 ms 244 ms 228 ms ae0.er02.cwwtf.bbc.co.uk [132.185.254.90]
15 237 ms 235 ms 235 ms 132.185.255.164
16 232 ms 230 ms 229 ms bbc-vip012.cwwtf.bbc.co.uk [212.58.246.91]

Trace complete.

C:\Windows\system32>

Can't ping some international sites.

 

[smokemaryjane]

Been trying to connect to news.mweb.co.za for about 3 or 4 days now, and barely get 10Bytes download.
I have a 4mb uncapped mweb account on a 10mb ADSL line. Anything I might need to do from my side to get this working?

All other connections appear to be working fine. (Although streaming sites haven't been the greatest of late)

Keep receiving error:

Cannot connect to server news.mweb.co.za:119 [400 Cannot connect to NNTP server 168.209.98.66 (168.209.98.66:119) connect error 10061]

 

[Gtx Gaming]

are you using sabnz?

make sure your avast mail shield is off also.

 

[MWEBHelp]

Great, back to the 1Mb limiting again. I should add something isn't right with the Dbn node, this has only started happening since the maintenance last week.

Youtube full line speed, other streaming sites(metacafe) 1Mb limit.

Mweb news server good speed on cached content.

P2p, one click file hosts limited to 1Mb, expected, force connection closing not expected.

Normal international downloading, limited to 1Mb, not expected. Filehippo appeared to work then dropped down to 1Mb. Sourceforge via tenet mirror full line speed.

Now next issue, if I happen to be downloading something limited to 1Mb, despite having a 4Mb connection, browsing is very slow, worse than if I was downloading at 4Mb and trying to browse.

Hi cybershark,

I will look into a few things on my side and will feedback once done.

Regards,

MWEB guy

 

[smokemaryjane]

Yep, using sabnzbd.

Thing is, I have just recently setup an xsusenet account, which works. (It was the first account to finally work properly on SABnzbd)

Disabled the avast mailshield though, will see how that goes. It just seems there's no chance of connecting to the mweb news server :<

Googling says 10061 means there's no more connections available.

 

[MWEBHelp]

Yep, using sabnzbd.

Thing is, I have just recently setup an xsusenet account, which works. (It was the first account to finally work properly on SABnzbd)

Disabled the avast mailshield though, will see how that goes. It just seems there's no chance of connecting to the mweb news server :<

Googling says 10061 means there's no more connections available.

Hi smokeymaryjane

I have tested the MWEB news server and I manage to make a connection and I can download without any issues.
Send me Your MWEB details so that I can have a look into your account.

Regards
MWEB Guy

 

[MWEBHelp]

Hi smokeymaryjane

I have tested the MWEB news server and I manage to make a connection and I can download without any issues.
Send me Your MWEB details so that I can have a look into your account.

Regards
MWEB Guy

Hi smokemaryjane,

Your connection on our side shows more than 15 dropped connections and your ATUC SNR is sitting on 6.1db

Is your DSL cable plugged into a filter or directly into the Telkom jack?

With regards to your line readings it will best to have Telkom look into it.

Regards,

MWEB Guy

 

[smokemaryjane]

Hi smokemaryjane,

Your connection on our side shows more than 15 dropped connections and your ATUC SNR is sitting on 6.1db

Is your DSL cable plugged into a filter or directly into the Telkom jack?

With regards to your line readings it will best to have Telkom look into it.

Regards,

MWEB Guy

Line plugs directly into jack. No pots filter connected. Don't even connect a telephone to the line.

Also, if I contact Telkom, what would I be asking them to look in to? As my line is pretty decent overall. Never really have any issues..

 

[MWEBHelp]

Line plugs directly into jack. No pots filter connected. Don't even connect a telephone to the line.

Also, if I contact Telkom, what would I be asking them to look in to? As my line is pretty decent overall. Never really have any issues..

Hi smokemaryjane,

Have Telkom look into your ATUC SNR and ask them to do tests on the line.

As I have mentioned, I have done tests myself with our news server and I could connect and download.

MWEB Guy

 

[AthenianOwl]

My line is not good today. Sometimes the line is dead for at least 10 seconds before loading any website (local/international). It's been like this since last Friday. I thought it was temporary.