MWEB Uncapped ADSL Feedback

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HapticSimian said:
It might just be you. Updated 5 apps not 20 minutes ago... :p
Click to expand...

Its weird, I couldnt open the play store, just said no connection. switched to 3g, fine. switch to wifi - try update apps - connection error. switch to 3g - fine. switch to wifi again - error. switch to 3g and update app - fine. switch back to wifi - now it works.
I think maybe its a problem with the dns via mweb, once it caches the lookup with cellc its fine for awhile.
Will just have to monitor this.

edit: now I try update another app with wifi, and it says no connection! really seems like an mweb problem. can browse the web via wifi no prob, but looks to be a mweb - google problem.
 
reactor_sa said:
Is it just me or wont apps update on android when connected to mweb?? I can update and download when using cellc 3g, but soon as I connect to wifi with mweb it keeps saying error downloading and sometimes it just says connection time out!

Is it prehaps related to the gmail problem??
Click to expand...


Hi reactor_sa

We are not aware of any trouble with android phones updating apps when connecting to MWEB.
Send me your MWEB details so that I can have a look at your account.
 
MWEB Guy said:
Hi Dames

Is it just youtube and torrents that are running slowly ?
Click to expand...

That has been the general trend ya. But more so with torrents than youtube. And speeds don't really seem to improve when moving between day and night.
 
Dames said:
That has been the general trend ya. But more so with torrents than youtube. And speeds don't really seem to improve when moving between day and night.
Click to expand...

Tell me what sort of speeds are you getting on your torrents.
 
Just want to say thank you to MWEB Guy for all your assistance re the Splashtop issue. Since established the problem was our own dvr software and not in fact p2p shaping.
 
sand_man said:
Just want to say thank you to MWEB Guy for all your assistance re the Splashtop issue. Since established the problem was our own dvr software and not in fact p2p shaping.
Click to expand...

Thank you for the feedback.
 
Hi Mweb

So Afrihost slashed their 4MB uncapped accounts to R397/pm - are you guys going to follow suit ?
 
Fjorko said:
Hi Mweb

So Afrihost slashed their 4MB uncapped accounts to R397/pm - are you guys going to follow suit ?
Click to expand...

Hi Fjorko

Our focus is currently to improve the value of our entry level products so that more customers can benefit from higher line speeds at a great price. Our 4 Mbps Uncapped product @ R539 is already offering great value for money compared to anything else available at the moment.
 
MWEB whats up in Durban / Pinetown?

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\>tracert www.google.co.za

Tracing route to www-cctld.l.google.com [74.125.233.23]
over a maximum of 30 hops:

1 * 2 ms 2 ms 192.168.1.1
2 9 ms 8 ms 10 ms 41-132-60-1.dsl.mweb.co.za [41.132.60.1]
3 11 ms 10 ms 10 ms 197-82-5-250.dbn.mweb.co.za [197.82.5.250]
4 11 ms 12 ms 11 ms 197-82-2-3.dbn.mweb.co.za [197.82.2.3]
5 201 ms 203 ms 202 ms 176.67.177.131
6 201 ms * 201 ms 176.67.177.133
7 202 ms 207 ms 207 ms 195.66.224.125
8 198 ms 203 ms 197 ms 209.85.240.63
9 240 ms 234 ms 230 ms 209.85.252.45
10 358 ms 366 ms 376 ms 209.85.248.214
11 * * 360 ms 64.233.174.105
12 351 ms 351 ms 355 ms cpt01s01-in-f23.1e100.net [74.125.233.23]

Trace complete.

speeds are very erratic, up down, then time outs ???


C:\Users\>ping www.google.co.za -t

Pinging www-cctld.l.google.com [74.125.233.31] with 32 bytes of data:
Reply from 74.125.233.31: bytes=32 time=358ms TTL=48
Reply from 74.125.233.31: bytes=32 time=355ms TTL=48
Reply from 74.125.233.31: bytes=32 time=356ms TTL=48
Reply from 74.125.233.31: bytes=32 time=354ms TTL=48
Reply from 74.125.233.31: bytes=32 time=354ms TTL=48
Reply from 74.125.233.31: bytes=32 time=354ms TTL=48
Reply from 74.125.233.31: bytes=32 time=355ms TTL=48
Reply from 74.125.233.31: bytes=32 time=359ms TTL=48
Reply from 74.125.233.31: bytes=32 time=355ms TTL=48
Reply from 74.125.233.31: bytes=32 time=355ms TTL=48
Reply from 74.125.233.31: bytes=32 time=357ms TTL=48
Reply from 74.125.233.31: bytes=32 time=354ms TTL=48
Reply from 74.125.233.31: bytes=32 time=354ms TTL=48
Reply from 74.125.233.31: bytes=32 time=354ms TTL=48
Reply from 74.125.233.31: bytes=32 time=357ms TTL=48
Reply from 74.125.233.31: bytes=32 time=354ms TTL=48

Ping statistics for 74.125.233.31:
Packets: Sent = 16, Received = 16, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 354ms, Maximum = 359ms, Average = 355ms

 
Last edited:
Hi Mweb

I signed up for the 1MB uncapped test account and I've been getting 36-40KB/s for usenet downloads. These look like 384KB/s speeds to me. Is this how the standard 1meg uncapped accounts perform or is it just the test account thats throttled/shaped? I want to signup for the full account this weekend.
 
IRG said:
MWEB whats up in Durban / Pinetown?

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\>tracert www.google.co.za

Tracing route to www-cctld.l.google.com [74.125.233.23]
over a maximum of 30 hops:

1 * 2 ms 2 ms 192.168.1.1
2 9 ms 8 ms 10 ms 41-132-60-1.dsl.mweb.co.za [41.132.60.1]
3 11 ms 10 ms 10 ms 197-82-5-250.dbn.mweb.co.za [197.82.5.250]
4 11 ms 12 ms 11 ms 197-82-2-3.dbn.mweb.co.za [197.82.2.3]
5 201 ms 203 ms 202 ms 176.67.177.131
6 201 ms * 201 ms 176.67.177.133
7 202 ms 207 ms 207 ms 195.66.224.125
8 198 ms 203 ms 197 ms 209.85.240.63
9 240 ms 234 ms 230 ms 209.85.252.45
10 358 ms 366 ms 376 ms 209.85.248.214
11 * * 360 ms 64.233.174.105
12 351 ms 351 ms 355 ms cpt01s01-in-f23.1e100.net [74.125.233.23]

Trace complete.

speeds are very erratic, up down, then time outs ???


C:\Users\>ping www.google.co.za -t

Pinging www-cctld.l.google.com [74.125.233.31] with 32 bytes of data:
Reply from 74.125.233.31: bytes=32 time=358ms TTL=48
Reply from 74.125.233.31: bytes=32 time=355ms TTL=48
Reply from 74.125.233.31: bytes=32 time=356ms TTL=48
Reply from 74.125.233.31: bytes=32 time=354ms TTL=48
Reply from 74.125.233.31: bytes=32 time=354ms TTL=48
Reply from 74.125.233.31: bytes=32 time=354ms TTL=48
Reply from 74.125.233.31: bytes=32 time=355ms TTL=48
Reply from 74.125.233.31: bytes=32 time=359ms TTL=48
Reply from 74.125.233.31: bytes=32 time=355ms TTL=48
Reply from 74.125.233.31: bytes=32 time=355ms TTL=48
Reply from 74.125.233.31: bytes=32 time=357ms TTL=48
Reply from 74.125.233.31: bytes=32 time=354ms TTL=48
Reply from 74.125.233.31: bytes=32 time=354ms TTL=48
Reply from 74.125.233.31: bytes=32 time=354ms TTL=48
Reply from 74.125.233.31: bytes=32 time=357ms TTL=48
Reply from 74.125.233.31: bytes=32 time=354ms TTL=48

Ping statistics for 74.125.233.31:
Packets: Sent = 16, Received = 16, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 354ms, Maximum = 359ms, Average = 355ms

Click to expand...

Hi IRG

We have no reported outages for Durban.

I have refreshed your account. Please power down your router for a few minutes and test.
 
Cygon said:
Hi Mweb

I signed up for the 1MB uncapped test account and I've been getting 36-40KB/s for usenet downloads. These look like 384KB/s speeds to me. Is this how the standard 1meg uncapped accounts perform or is it just the test account thats throttled/shaped? I want to signup for the full account this weekend.
Click to expand...

Thats OPS Normal, you will find the shaping relaxes after hours - it will never run full tilt 24/7
They have a very intelligent shaper that balances out the network when under stress
 
Fjorko said:
Hi Mweb

So Afrihost slashed their 4MB uncapped accounts to R397/pm - are you guys going to follow suit ?
Click to expand...

Are you nuts?? It's a balancing act of the following:
Quality
Quantity
Cost

Price goes down, quality goes down. Simple.
 
@reactor is correct.... Afrihost capped product is excellent but their shaping mechanisms on the uncapped fail! Been there done that!

@MWEB still seems to be an issue on hop 5....

1 2 ms 2 ms 2 ms 192.168.1.1
2 9 ms 10 ms 9 ms 41-132-60-1.dsl.mweb.co.za [41.132.60.1]
3 10 ms 10 ms 11 ms 197-82-5-250.dbn.mweb.co.za [197.82.5.250]
4 13 ms 11 ms 11 ms 197-82-2-3.dbn.mweb.co.za [197.82.2.3]
5 202 ms 199 ms 199 ms 176.67.177.131
6 201 ms 202 ms 199 ms 176.67.177.133
7 207 ms 202 ms 202 ms 195.66.224.125
8 203 ms 198 ms 204 ms 209.85.240.63
9 231 ms 230 ms 236 ms 209.85.252.45
10 * 365 ms 370 ms 209.85.248.214
11 359 ms 354 ms 354 ms 64.233.174.105
12 351 ms 349 ms 349 ms cpt01s01-in-f23.1e100.net [74.125.233.23]


Currently using m3272*** account....


Any other Durbs / MWEB users to check ?
 
Last edited:
seems to be fine with mweb.co.za ? will keep an eye on it....


C:\Users\>tracert www.mweb.co.za

Tracing route to www.mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 2 ms 2 ms 2 ms 192.168.1.1
2 12 ms 9 ms 9 ms 41-132-60-1.dsl.mweb.co.za [41.132.60.1]
3 10 ms 11 ms 11 ms 197-82-5-250.dbn.mweb.co.za [197.82.5.250]
4 11 ms 10 ms 11 ms 197-82-2-3.dbn.mweb.co.za [197.82.2.3]
5 35 ms 34 ms 35 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
6 34 ms 34 ms 34 ms 196.28.178.66
7 34 ms 35 ms 34 ms cte-core-sw2.vwol.net [196.41.144.35]
8 35 ms 34 ms 34 ms www.mweb.co.za [196.2.63.110]

Trace complete.






looks like google.co.za is just funky
 
Last edited:
Hi MWEB Guy. I have been having slow speeds lately. I have just sent you a pm about it. Would appreciate it if you could take a look. Thanks!
 
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