MWEB Uncapped ADSL Feedback

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Dagnabit man! Can't even preview songs from iTunes without buffering and hiccups! :mad:

Approx 20:50 - MWeb Speedtest
Last Result: London
Download Speed: 1578 kbps (197.3 KB/sec transfer rate)
Upload Speed: 403 kbps (50.4 KB/sec transfer rate)
Latency: 713 ms
Jitter: 110 ms
Packet Loss: 0%

Last Result: Cape Town
Download Speed: 1788 kbps (223.5 KB/sec transfer rate)
Upload Speed: 397 kbps (49.6 KB/sec transfer rate)
Latency: -1 ms

Last Result: Jhb
Download Speed: 588 kbps (73.5 KB/sec transfer rate)
Upload Speed: 389 kbps (48.6 KB/sec transfer rate)
Latency: -1 ms
 
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Meh... after a good day yesterday it seems things are back to be junk slow. Lucky that I'm a patient kinda person. :D
 
AfricanTech said:
Dagnabit man! Can't even preview songs from iTunes without buffering and hiccups! :mad:

Approx 20:50 - MWeb Speedtest
Last Result: London
Download Speed: 1578 kbps (197.3 KB/sec transfer rate)
Upload Speed: 403 kbps (50.4 KB/sec transfer rate)
Latency: 713 ms
Jitter: 110 ms
Packet Loss: 0%

Last Result: Cape Town
Download Speed: 1788 kbps (223.5 KB/sec transfer rate)
Upload Speed: 397 kbps (49.6 KB/sec transfer rate)
Latency: -1 ms

Last Result: Jhb
Download Speed: 588 kbps (73.5 KB/sec transfer rate)
Upload Speed: 389 kbps (48.6 KB/sec transfer rate)
Latency: -1 ms
Click to expand...


Good evening AfricanTech

Please let me know if the stats you are providing is with a wireless connection? Also are the other 3 devices on your network active at the moment?
 
I'm actually not bothered too much with downloads being a bit slow - what really gets me is when "standard" stuff (youtube, itunes, browsing) stutters, and buffers and whatnot.
 
MWEB Guy said:
Good evening AfricanTech

Please let me know if the stats you are providing is with a wireless connection? Also are the other 3 devices on your network active at the moment?
Click to expand...

Good evening,

Those stats are from the wired PC.

The laptops are active (1 general browsing, the other doing a download throttled to 40kb)

PS3 is off.
 
TheRift said:
Meh... after a good day yesterday it seems things are back to be junk slow. Lucky that I'm a patient kinda person. :D
Click to expand...

Good evening TheRift, which traffic is slow at the moment? Also please inbox me your MWEB email address.
 
AfricanTech said:
Good evening,

Those stats are from the wired PC.

The laptops are active (1 general browsing, the other doing a download throttled to 40kb)

PS3 is off.
Click to expand...

Can you please test with only one active device on your network or test what your experience is like with the other devices.
 
AfricanTech said:
LOL - will try later - not worth risking the reaction from the wife if I tell her to stop browsing so that I can test! :D
Click to expand...

:) I understand.... let me know when you are able to test...
 
MwebGuy: The problem I was having yesterday with Skype is back. It worked last night, but tonight the video and audio is choppy again. Its working perfectly on my FNB Connect account.
 
MWEB-uncapped-_daytime_.png

MWEB-uncapped-_daytime_.png
 
gregmcc said:
MwebGuy: The problem I was having yesterday with Skype is back. It worked last night, but tonight the video and audio is choppy again. Its working perfectly on my FNB Connect account.
Click to expand...

Gregmcc my astraweb problems also came back this morning... I seem to have astraweb problems when you have skype problems

I switched my router off the 20mins and then reconnected and the problem went away...
 
MWEB Guy said:
Hi Schitzo,

I looked at the account, can't see the disconnects you are referring to on the account as it is holding on our side. It could be varies things, I would suggest testing on a different pc, testing with a different router, testing a different port as well. Please keep me informed.

Regards,
MWEB Guy
Click to expand...

Hey there MWEB Guy! Thank you for looking into it! I've just completed tests with a new router, PC, different port and DNS settings. I've also changed my filters and had Telkom refresh me at the exchange.

I'm still being disconnected every few minutes. International works but is very slow. Took me 42 minutes just to open Yahoo.

Any advice would be GREATLY appreciated!
 
Schitzo said:
Hey there MWEB Guy! Thank you for looking into it! I've just completed tests with a new router, PC, different port and DNS settings. I've also changed my filters and had Telkom refresh me at the exchange.

I'm still being disconnected every few minutes. International works but is very slow. Took me 42 minutes just to open Yahoo.

Any advice would be GREATLY appreciated!
Click to expand...

Hi Schitzo,

Do you perhaps have another ISP account you can test with? Could you possibly test your uid/pass on a different ADSL line. You'll just need to add that landline line number onto your account before doing so.

Regards,

MWEB Guy
 
fbman said:
Gregmcc my astraweb problems also came back this morning... I seem to have astraweb problems when you have skype problems

I switched my router off the 20mins and then reconnected and the problem went away...
Click to expand...

Tried switching off as well. Doesn't help. The only thing that helps is switching to FNB connect.
 
gregmcc said:
MwebGuy: The problem I was having yesterday with Skype is back. It worked last night, but tonight the video and audio is choppy again. Its working perfectly on my FNB Connect account.
Click to expand...

This happened to me as well, but I just reset router and it was fine. Its happening to me right now again though, gonna reset soon.
 
I've had terrible speeds the past week or two. This is my current speedtest result (local)
1584379221.png


International NY:
1584388945.png


International London:
1584394796.png


With both those tests, the speeds were far from consistent. It was like a yoyo the whole way through the tests.

Router:
SNR Margin (dB): 24.3 12.0
Attenuation (dB): 25.5 13.5
Line Rate - Upstream (Kbps): 511
Line Rate - Downstream (Kbps): 4096

Is there some sort of problem ATM?

Here's a screenshot of the actual test being done, note the fluctuations. The only reason it got over 1Mbps is because of the spike at the last half. So very inconsistent.
2qjk5xy.jpg
 
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MyDogHasNoNose said:
I've had terrible speeds the past week or two. This is my current speedtest result (local)
1584379221.png


International NY:
1584388945.png


International London:
1584394796.png


With both those tests, the speeds were far from consistent. It was like a yoyo the whole way through the tests.

Router:
SNR Margin (dB): 24.3 12.0
Attenuation (dB): 25.5 13.5
Line Rate - Upstream (Kbps): 511
Line Rate - Downstream (Kbps): 4096

Is there some sort of problem ATM?
Click to expand...

Good evening MyDogHasNoNose, your line readings seem fine at the moment; please let me know how your network is set-up and if there was any active traffic when you did the speed test?
 
Well Im back to unplayable games and skype again, resetting didn't help today :c
 
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