MWEB Uncapped ADSL Feedback

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Mine has been like this intermittently over the past three weeks. Last night got horrible at one point. Today it's back to normal.
 
Hi Mweb Guy

Rebooted my router now and everything seems to be work 100% again, will give u more feedback later, thank u for the help
 
TmanSA said:
Hi Mweb Guy

Rebooted my router now and everything seems to be work 100% again, will give u more feedback later, thank u for the help
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Hi TmanSA

That is great, thanks for the feedback and please keep me posted.

Regards
MWEB Guy
 
Donovan said:
[*] Skype video... incredibly bad. Worse than a 384k line.
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Glad I'm not the only one - this has been a ongoing issue for the past 3 weeks now. I've logged a call with Mweb.

Everything else is running smoothly, its just Skype that is poor on my side.
 
Dunno what's up but the last 2 days my mweb account has been terrible. Can't stream a 360p video on youtube - 4mb line :\
 
Downloading off steam for the past 2 days non-stop +35Kb/s (9.5GB) :D....Fantastic service MWEB :)
 
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Brenden_E said:
Dunno what's up but the last 2 days my mweb account has been terrible. Can't stream a 360p video on youtube - 4mb line :\
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Hi Brenden_E,

Could you please PM me your details and I will look into this matter for you.
There no issues at the moment reported that would cause this however, I'd still like to look into this for you.

Kind regards,
MWEB Guy
 
My local and international experience lately is terrible, maybe someone at Mweb could reset my session as well or whatever it is you do.

Pinging www.myadsl.co.za [41.203.21.137] with 32 bytes of data:
Reply from 41.203.21.137: bytes=32 time=137ms TTL=49
Reply from 41.203.21.137: bytes=32 time=125ms TTL=49
Reply from 41.203.21.137: bytes=32 time=165ms TTL=49
Reply from 41.203.21.137: bytes=32 time=62ms TTL=49

On a 4mb line with no traffic.
 
Decotey said:
My local and international experience lately is terrible, maybe someone at Mweb could reset my session as well or whatever it is you do.

Pinging www.myadsl.co.za [41.203.21.137] with 32 bytes of data:
Reply from 41.203.21.137: bytes=32 time=137ms TTL=49
Reply from 41.203.21.137: bytes=32 time=125ms TTL=49
Reply from 41.203.21.137: bytes=32 time=165ms TTL=49
Reply from 41.203.21.137: bytes=32 time=62ms TTL=49

On a 4mb line with no traffic.
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Hi Decotey

Your account has been re-authed, please reboot your pc, test and let me know if there is any improvement.

Kind regards
MWEB Guy
 
With all these problems it makes me wonder if its wise to move from Openweb 384k to Mweb 1024k uncapped.
 
Hi MWEB Guy

Can you please reset my session for me again, I have the same problem as yesterday....
 
KeezA said:
With all these problems it makes me wonder if its wise to move from Openweb 384k to Mweb 1024k uncapped.
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Hi KeezA,

I can arrange for a Sales consultant to make contact with you regarding the 1MB product you are referring too. Please can you PM me your contact details.

Regards,
MWEB Guy
 
TmanSA said:
Hi MWEB Guy

Can you please reset my session for me again, I have the same problem as yesterday....
Click to expand...

Hi TmanSA,

As you have requested, I have done so. Please can you keep me updated during the day.

Kind regards,
MWEB Guy
 
Hi Mweb guy

I will reboot my router in a while and then give you some feedback thanks for the help...
 
I often get this error message ("The connection has timed out") whenever I try to visit a website (local/international).

It's been like this since last month.

Note: I can download stuff via http at full speed.
 
Kitty09 said:
I often get this error message ("The connection has timed out") whenever I try to visit a website (local/international).

It's been like this since last month.

Note: I can download stuff via http at full speed.
Click to expand...

Hi Kitty,

Please advise if this is happening on all website you browse or certain? If certain, please let me know which sites.

Kind regards,
MWEB Guy
 
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