MWEB Uncapped ADSL Feedback

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plugandplay said:
Hi Mweb Guy,

Thank you for you and your co-worker's help, Speed is back to 200-300k now for overseas since last nite.
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Hi plugandplay,

Thank you for the feedback, it's much appreciated.

MWEB Guy
 
XperiAnce said:
Downloading Modern Warfare 3 from Steam. Region set to JHB Mweb.

Looks like Steam Traffic is being shaped :/ ----> http://imgur.com/5f6MH
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Hi XperiAnce,

Are you the same person on Twitter? If yes, is see that you have made contact with our Gaming admins.

Have they replied to you?

MWEB Guy
 
@MWEB Guy, thanks again for the help yesterday, my connection is working normally again today.
 
News server is dead as a doornail, just me? Was fine at about 10am or thereabouts.
 
Uhm... dafuq? http://www.speedtest.net/result/1776936922.png and to the mweb servers in JHB http://www.speedtest.net/result/1776952179.png , was unable to do a speedtest.net speedtest to an international server(kept failing) , as well as mybroadband local test Test conducted on Thu Feb 16 2012 17:34:14 GMT+0200 (South Africa Standard Time)

Download Speed: 157 kbps (19.6 KB/sec transfer rate)
Upload Speed: 431 kbps (53.9 KB/sec transfer rate)
Latency: 36 ms

International
Test conducted on Thu Feb 16 2012 17:37:53 GMT+0200 (South Africa Standard Time)

Download Speed: 282 kbps (35.3 KB/sec transfer rate)
Upload Speed: 382 kbps (47.8 KB/sec transfer rate)
Latency: 202 ms

On 4mb/s uncapped btw. Usually get 3.95mb/s on speedtest.net
 
Hi MwebGuy,

So is there nothing that can be done then about my attenuation problem? Since Telkom said nothing can be done.
 
m3h said:
Uhm... dafuq? http://www.speedtest.net/result/1776936922.png and to the mweb servers in JHB http://www.speedtest.net/result/1776952179.png , was unable to do a speedtest.net speedtest to an international server(kept failing) , as well as mybroadband local test Test conducted on Thu Feb 16 2012 17:34:14 GMT+0200 (South Africa Standard Time)

Download Speed: 157 kbps (19.6 KB/sec transfer rate)
Upload Speed: 431 kbps (53.9 KB/sec transfer rate)
Latency: 36 ms

International
Test conducted on Thu Feb 16 2012 17:37:53 GMT+0200 (South Africa Standard Time)

Download Speed: 282 kbps (35.3 KB/sec transfer rate)
Upload Speed: 382 kbps (47.8 KB/sec transfer rate)
Latency: 202 ms

On 4mb/s uncapped btw. Usually get 3.95mb/s on speedtest.net
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Hi m3h
I have tested your line and the readings are good. send me trace route results to a local and international site.

Regards
MWEB Guy
 
Gimaru said:
Hi MwebGuy,

So is there nothing that can be done then about my attenuation problem? Since Telkom said nothing can be done.
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Hi Gimaru

Unfortunately Telkom are the only ones who can assist.

Regards
MWEB Guy
 
@MWEB Guy. My 40 KB Problem has left the building. No signs of it in 24hrs, moving from pending to OK :)
 
MWEB Guy said:
Hi Gimaru

Unfortunately Telkom are the only ones who can assist.

Regards
MWEB Guy
Click to expand...

So yes? There's nothing that can be done? I have 5 disconnections within every hour, I can't game, I can't stream anything, my uncapped internet account with Mweb is only good for instant messaging then. I live in Pretoria East, how is this possible?
 
Gimaru said:
So yes? There's nothing that can be done? I have 5 disconnections within every hour, I can't game, I can't stream anything, my uncapped internet account with Mweb is only good for instant messaging then. I live in Pretoria East, how is this possible?
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If Telkom says that nothing can be done about your attenuation then unfortunately there is nothing that can be done.

Regards
MWEB Guy
 
I am thinking about upgrading to a 4Mb Uncapped account with MWEB. What needs to be done so this go active in the begining of next month and I don't get charged any pro rata rates?
 
Kyubi_Brat said:
I am thinking about upgrading to a 4Mb Uncapped account with MWEB. What needs to be done so this go active in the begining of next month and I don't get charged any pro rata rates?
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Hi Kyubi

You will need Telkom to upgrade your line to 4Mb. When this is done you can let me know and I will arrange for your account to be upgraded immediately,

Regards
MWEB Guy
 
How will that work? At the moment I am paying DSL line rental to Telkom and I have a 384 Uncapped account with MWEB. I want to get the the 4Mb inclusive package (R899) with MWEB.
 
Kyubi_Brat said:
How will that work? At the moment I am paying DSL line rental to Telkom and I have a 384 Uncapped account with MWEB. I want to get the the 4Mb inclusive package (R899) with MWEB.
Click to expand...

Good morning Kyubi, it would be easier to first upgrade your line with Telkom; then to request that we apply to move the line to us. I could also have someone call you regarding the line migration to us, if you'd like?
 
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