MWEB Uncapped ADSL Feedback

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Also experiencing slow youtube streaming at the moment. Buffering at 240p even, and usually 360p flies. This is on a 1me line! Everything else seems ok though from what I can tell.
 
Dames said:
Also experiencing slow youtube streaming at the moment. Buffering at 240p even, and usually 360p flies. This is on a 1me line! Everything else seems ok though from what I can tell.
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Hi Dames

Thanks for the feedback.

Kind regards
MWEB Guy
 
Sigh, and here comes the packet loss again ...... other accounts are fine but Mweb in DDO I have 1.5-3% packet loss. Latency joining in the fun now too, spiking over 310 already. Is something in it's moer again?
 
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Mephisto_Helix said:
Sigh, and here comes the packet loss again ...... other accounts are fine but Mweb in DDO I have 1.5-3% packet loss. Latency joining in the fun now too, spiking over 310 already. Is something in it's moer again?
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Hi Mephisto_Helix

I have refreshed your MWEB account.

We have no network issues currently and no reported outages for your area.


MWEB Guy
 
I upgraded my adsl line to 1024kbs uncapped unshaped the middle of last month since then I have had endless problems. First the line was still a 512kbs line although MWeb tech dept told me it was upgraded to 1024 after having noise problems on the line Telkom sorted it out and they told me its still a 512 line eventually it was sorted out it now shows on my account its a 1024 line. The problem is I cant download anything higher than 35kbps even opening MWeb home page takes ages. I dont see why I must pay over a R1000.00 for a line that runs at a 384kbps line. I honestly think MWeb is ripping its clients off.
 
kroesie said:
I upgraded my adsl line to 1024kbs uncapped unshaped the middle of last month since then I have had endless problems. First the line was still a 512kbs line although MWeb tech dept told me it was upgraded to 1024 after having noise problems on the line Telkom sorted it out and they told me its still a 512 line eventually it was sorted out it now shows on my account its a 1024 line. The problem is I cant download anything higher than 35kbps even opening MWeb home page takes ages. I dont see why I must pay over a R1000.00 for a line that runs at a 384kbps line. I honestly think MWeb is ripping its clients off.
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How is this costing you over R1000? :confused:

What happens when you use another ISP?

*edit*

Oh, unshaped, didn't see that.
 
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kroesie said:
I upgraded my adsl line to 1024kbs uncapped unshaped the middle of last month since then I have had endless problems. First the line was still a 512kbs line although MWeb tech dept told me it was upgraded to 1024 after having noise problems on the line Telkom sorted it out and they told me its still a 512 line eventually it was sorted out it now shows on my account its a 1024 line. The problem is I cant download anything higher than 35kbps even opening MWeb home page takes ages. I dont see why I must pay over a R1000.00 for a line that runs at a 384kbps line. I honestly think MWeb is ripping its clients off.
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Hi kroesie

Sorry to hear about your past experience. I can assure you MWEB runs a legitimate business and always endeavors to resolve queries as promptly as we can.

Please provide me with your MWEB account details and I'll look into your line speed issue ASAP.

http://goo.gl/IcTmJ

MWEB Guy
 
Hi mweb guy

Please check if you see any funnies with my account.

Severe lag spikes. Latency jumps from7 - 900 on bf3 servers.

Exchange problem or mweb account problem ?
 
Angryboots said:
Hi mweb guy

Please check if you see any funnies with my account.

Severe lag spikes. Latency jumps from7 - 900 on bf3 servers.

Exchange problem or mweb account problem ?
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Hi Angryboots

I have tested your account and everything looks good.
I have reauthed your account too, allow 30 minutes then restart your router and test.

Regards
MWEB Guy
 
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