MWEB Uncapped ADSL Feedback

Status
Not open for further replies.
Basically, when i play dota2, i get intermittent disconnects from the game,like not sending/recieving the packets or whatever you call it,it's not lag but it's like huge spikes even tho my ping stays the same. This happens with CSS as well on local servers...I try a different ISP i have no problems...Thx
 
GaskooN said:
Basically, when i play dota2, i get intermittent disconnects from the game,like not sending/recieving the packets or whatever you call it,it's not lag but it's like huge spikes even tho my ping stays the same. This happens with CSS as well on local servers...I try a different ISP i have no problems...Thx
Click to expand...

Oh right, I saw your post a few pages back.

I don't have DotA2, so I can't test but I can't say I've experienced anything like that in Guild Wars or noticed anything funny yet.
 
Hmmm, then I dont think you have the same issue as me! Going to do a router restart and try again.

Mweb guy wanted screenshots,but it's impossible to screenshot it as its basically a sideshow,doesnt show anything.

EDIT:It comes and goes,that is the confusing part :/
 
GaskooN said:
Hmmm, then I dont think you have the same issue as me! Going to do a router restart and try again.

Mweb guy wanted screenshots,but it's impossible to screenshot it as its basically a sideshow,doesnt show anything.

EDIT:It comes and goes,that is the confusing part :/
Click to expand...

Please provide me pings and tracers.

I am awaiting feedback from our gaming team with regards to testing Dota2. Will provide you feedabck as soon as they revert back to me.
 
GaskooN said:
Hmmm, then I dont think you have the same issue as me! Going to do a router restart and try again.

Mweb guy wanted screenshots,but it's impossible to screenshot it as its basically a sideshow,doesnt show anything.

EDIT:It comes and goes,that is the confusing part :/
Click to expand...

Try doing a pathping to the server, assuming you know the server IP. It's a good diagnostic for packetloss which is likely to be your issue.

Also keep an eye on your linestats, but if it were your line I'd assume it would also affect other ISP accounts.

Good luck :p
 
I just played a game fine now after turning the router on and off,lets hope that was the case. Will try get the server details, ta.
 
GaskooN said:
I just played a game fine now after turning the router on and off,lets hope that was the case. Will try get the server details, ta.
Click to expand...

Start game > log in > alt-tab > Task Manager > Performance > Resource Monitor > Network > find the DotA2 process and IP you're connecting to.

You basically run a pathping the same as you would a normal ping or tracert. Just type pathping 123.123.123.123and wait for it to do its test.

It should show any packet loss across each individual hop.

Hope that helps :)
 
Jacques_mybb said:
I did the same last week Wednesday (18/4) and heard nothing until Friday (20/4) and after I escalated it to MWeb Guy I got an sms from Mweb on Saturday saying that the application was processed (thanks MWeb Guy), however, there was no indication as to what needs to happen next or how long it will take so I gave MWeb a call just now and they say it is going to take +- 3 weeks for the ADSL service to be activated on my line. I am sorry but 3 weeks is unacceptable. I canceled the all inclusive package from MWeb and then gave Telkom a call to provision a 1Mb ADSL line, they said it will take 2-5 days maybe sooner depending on workload to activate ADSL. So I will get just the data from MWeb as soon as the line is ready.

I hope Telkom is not lying to me.

So to conclude, for the impatient people out there that do not require a free router, get your line through Telkom.

Cheers!
Click to expand...

Update for those interested. So after cancelling my all inclusive 1MB application on Monday (23/4) I gave Telkom a call to activate an ADSL line. The line was activated yesterday afternoon so I gave the consultant from MWeb that assisted me with my original application a call and he activated my data only uncapped account in 10 min and everything was up and running last night 19:00.
Speeds are good and consistent. Thanks for the excellent service Mweb.

Cheers
 
Anyone know how I can resolve the "Your -0.0009765625MB mailbox is 100% full" issue?

Thanks!
 
Mweb guy, we're looking at an adsl account for our company purely for SIP/VOIP services. Would a residential service suffice with regards to shaping etc.?
 
Elax said:
Mweb guy, we're looking at an adsl account for our company purely for SIP/VOIP services. Would a residential service suffice with regards to shaping etc.?
Click to expand...

Hi Elax

I would suggest a business account for SIP/VOIP services. If you PM me contact details, I would arrange for a consultant to contact you to explain more about what package would suit your needs.
 
Hi Guys

Just some feedback on the Guildwars2 DNS query:

I asked our DNS gurus to look at this yesterday and they came back with the feedback that from what they can see the address is not properly defined on the authorative host (i.e. ncsoft's dns servers)

At this point there isn't really anything we can do from our side to resolve this. If the authorative entries were correct then they would propagate correctly onto our servers.

It's possible that ncsoft have been 'tinkering' with this and the address that's resolving via Google is coming from a DNS cache.

What I would suggest is that perhaps one of you who is a registered beta tester raises the issue with ncsoft and asks them if they are aware of the problem and are doing anything to address it.

If they come back with any indication that there is something that we can do on our side to get this working then let me know and I will get our engineers to look at it urgently.

Thanks
Will
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X