MWEB Uncapped ADSL Feedback

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MWEB Guy said:
Hi manbearpig

Torrents are always shaped on shaped accounts.
The speed on torrents are not gauranteed and will fluctuate from day to day.
We always try our best to give as much available bandwidth to torrents when we can.

You also need to know that it receives the lowest priorty on our network and that has always been the case.
It is for this reason that your http downloads are running at near line speeds as it has a higher priority on our network.
Click to expand...

Mweb Guy

I understand the policy but there are a lot of people that i know and that i have seen over the last couple of weeks that are complaining about slow torrent speeds on Mweb Uncapped. I'm also on a 4Meg line but no matter how many different torrent i try or queue up i don't get over 100kb/s.
This is really poor considering that a while back i used to get very high torrent speeds or at least decent speeds.

Is there nothing that can be done?
 
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Bar_Rat said:
Mweb Guy

I understand the policy but there are a lot of people that i know and that i have seen over the last couple of weeks complaining about slow torrent speeds on Mweb Uncapped. I'm also on a 4Meg line but no matter how many different torrent i try or queue up i don't get over 100kb/s.
This is really poor considering that a while back i used to get very high torrent speeds or at least decent speeds.

Is there nothing that can be done?
Click to expand...

Hi Bar_Rat

Please refer to Will's post here, I think you may find some answers to your questions.
I would also suggest queing the downloads as you are and letting them run through the night.
You might get better speeds when there is less traffic on the network.
 
MWEB Guy said:
Hi Bar_Rat

Please refer to Will's post here, I think you may find some answers to your questions.
I would also suggest queing the downloads as you are and letting them run through the night.
You might get better speeds when there is less traffic on the network.
Click to expand...

Just seems like another "We did some stuff and if it didn't work who cares" post. When my download tonight is sitting at exactly 60kb/s for 90% of the time it get me wondering it i am not being limited to that speed on torrents.

Yet as i type this my speed has increased to 150kb/s. Seems like the moaning helps.
 
We all know torrent speeds are not guarenteed, etc., but it's interesting to see how they fluctuate from one day to the next. A Linux ISO has been downloading for the last two hours at [-]10%[/-]3% to 25% of the speed they usually come down at. Guess lots of people are doing Windows updates or something tonight...

Torrent at 0kbps now :( I think something just snapped somewhere. Hopefully MWEB is plugging in the extra bandwidth :)
 
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I have a 1meg line from Mweb, Why is it that my ping ranges from 200ms to 450ms between 19:00 to 23:00 EVERY NIGHT?! As I am a gamer and use my line for 90% gaming, this really sucks ;(. I compete in Clan matches however I am forced to miss these games because I am unable to play with such terrible latency. Where do I start if I want to rectify it? Do I talk to Telkom or Mweb? What can be done? Do I change my ISP? Any help will do please?!

Test conducted on Mon May 07 2012 22:05:28 GMT+0200 (South Africa Standard Time)

Download Speed: 592 kbps (74 KB/sec transfer rate)
Upload Speed: 369 kbps (46.1 KB/sec transfer rate)
Latency: 226 ms
 
sounds like a congested exchange, if it is the same time each day, when the people get home and facebook lol
 
Gr33nPixie said:
I have a 1meg line from Mweb, Why is it that my ping ranges from 200ms to 450ms between 19:00 to 23:00 EVERY NIGHT?! As I am a gamer and use my line for 90% gaming, this really sucks ;(. I compete in Clan matches however I am forced to miss these games because I am unable to play with such terrible latency. Where do I start if I want to rectify it? Do I talk to Telkom or Mweb? What can be done? Do I change my ISP? Any help will do please?!

Test conducted on Mon May 07 2012 22:05:28 GMT+0200 (South Africa Standard Time)

Download Speed: 592 kbps (74 KB/sec transfer rate)
Upload Speed: 369 kbps (46.1 KB/sec transfer rate)
Latency: 226 ms
Click to expand...

Hi Gr33nPixie

Send me your MWEB details so that I can incestigate.
 
Will@MWEB said:
Hi Everyone

I see there has been a bit of discussion about torrent speeds in the last few days.

Torrent speeds are never guaranteed and will fluctuate through the day and can even differ from day to day depending on the network load. I know the speeds have been excellent for the last few months, but please remember that this is a shaped product and torrent traffic has the lowest priority so you simply can't expect that experience to remain constant.

The good news is that we did add a little bandwidth onto the fire yesterday so there will hopefully be some improvement and we are expecting a substantial upgrade on the 1st of June.

For the torrenters I would however recommend that you don't speed watch - it is a shaped product and you should rather look at what you're downloading over the course of the month to determine if you're getting value for money, rather than how fast it's going right this minute.

Regards
Will
Click to expand...

This is understandable, but people are going to get very worked up if they have consistent performance for months, and then it drops. I remember when I first started with MWEB, torrents were amazing, and then they moved to an absolute crawl. Then you guys did an upgrade, and all has been well, until now, where it's been a little more slow, but not too bad on my side.

Happy to hear about the upgrade that's coming up, as long as you folk keep ahead of the curve in that regard, I'm sure it will be just fine.
 
MWEB Guy said:
Send me a trace to a local and international site.
Click to expand...

Mweb Tracert
[fern@Router] > /tool trace www.mybroadband.co.za
# ADDRESS RT1 RT2 RT3 STATUS
1 41.133.100.1 7ms 7ms 7ms
2 41.86.107.18 9ms 9ms 10ms
3 196.22.189.3 10ms 9ms 10ms
4 196.22.169.241 12ms 23ms 12ms <MPLS:L=16093,E=2,T=255>
5 197.80.4.129 14ms 13ms 13ms
6 196.22.163.5 10ms 10ms 10ms
7 196.22.161.134 10ms 9ms 10ms
8 196.44.0.223 12ms 11ms 12ms <MPLS:L=310256,E=0>
9 196.44.31.99 39ms 157ms 11ms <MPLS:L=713612,E=1>
10 196.30.1.22 11ms 27ms 11ms <MPLS:L=311,E=1>
11 196.30.156.136 11ms 32ms 11ms
12 196.30.213.108 11ms 12ms 11ms
13 41.72.136.53 13ms 14ms 13ms
14 41.203.21.137 12ms 12ms 15ms

[fern@Router] > /tool trace www.bbc.co.uk
# ADDRESS RT1 RT2 RT3 STATUS
1 41.133.100.1 7ms 7ms 7ms
2 196.22.169.134 10ms 10ms 10ms
3 196.22.189.3 10ms 10ms 10ms
4 196.22.169.242 192ms 191ms 192ms <MPLS:L=16590,E=2,T=255>
5 197.80.5.9 192ms 236ms 192ms <MPLS:L=1047949,E=2,T=255>
6 176.67.177.131 194ms 192ms 194ms
7 195.50.124.133 192ms 196ms 197ms
8 4.69.139.68 189ms 196ms 189ms
9 195.50.90.162 197ms 191ms 249ms
10 0.0.0.0 0ms 0ms 0ms
11 132.185.254.109 223ms 198ms 192ms
12 132.185.255.148 198ms 190ms 273ms
13 212.58.244.66 189ms 190ms 189ms
 
SabreWolfy said:
We all know torrent speeds are not guarenteed, etc., but it's interesting to see how they fluctuate from one day to the next. A Linux ISO has been downloading for the last two hours at [-]10%[/-]3% to 25% of the speed they usually come down at. Guess lots of people are doing Windows updates or something tonight...

Torrent at 0kbps now :( I think something just snapped somewhere. Hopefully MWEB is plugging in the extra bandwidth :)
Click to expand...

Well, the ISO finished by this morning, so I'm happy. Must remember to look at the total amount transferred, not the speed at that minute :)
 
nerf said:
Mweb Tracert
[fern@Router] > /tool trace www.mybroadband.co.za
# ADDRESS RT1 RT2 RT3 STATUS
1 41.133.100.1 7ms 7ms 7ms
2 41.86.107.18 9ms 9ms 10ms
3 196.22.189.3 10ms 9ms 10ms
4 196.22.169.241 12ms 23ms 12ms <MPLS:L=16093,E=2,T=255>
5 197.80.4.129 14ms 13ms 13ms
6 196.22.163.5 10ms 10ms 10ms
7 196.22.161.134 10ms 9ms 10ms
8 196.44.0.223 12ms 11ms 12ms <MPLS:L=310256,E=0>
9 196.44.31.99 39ms 157ms 11ms <MPLS:L=713612,E=1>
10 196.30.1.22 11ms 27ms 11ms <MPLS:L=311,E=1>
11 196.30.156.136 11ms 32ms 11ms
12 196.30.213.108 11ms 12ms 11ms
13 41.72.136.53 13ms 14ms 13ms
14 41.203.21.137 12ms 12ms 15ms

[fern@Router] > /tool trace www.bbc.co.uk
# ADDRESS RT1 RT2 RT3 STATUS
1 41.133.100.1 7ms 7ms 7ms
2 196.22.169.134 10ms 10ms 10ms
3 196.22.189.3 10ms 10ms 10ms
4 196.22.169.242 192ms 191ms 192ms <MPLS:L=16590,E=2,T=255>
5 197.80.5.9 192ms 236ms 192ms <MPLS:L=1047949,E=2,T=255>
6 176.67.177.131 194ms 192ms 194ms
7 195.50.124.133 192ms 196ms 197ms
8 4.69.139.68 189ms 196ms 189ms
9 195.50.90.162 197ms 191ms 249ms
10 0.0.0.0 0ms 0ms 0ms
11 132.185.254.109 223ms 198ms 192ms
12 132.185.255.148 198ms 190ms 273ms
13 212.58.244.66 189ms 190ms 189ms
Click to expand...

Thank you
 
dazzazzad said:
Having the same gmail problems in CT. Can't send and receive via thunderbird but gmail.com works fine.
Click to expand...

Hi dazzazzad

Tell me are you still experiencing this ?
Everything seems to be resolved now.
 
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