MWEB Uncapped ADSL Feedback

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Thanks.

International
Test conducted on 20 June 2012 04:04:30 PM

Download Speed: 822 kbps (102.8 KB/sec transfer rate)

Upload Speed: 388 kbps (48.5 KB/sec transfer rate)

Latency: 221 ms
 
and ding, just after 5pm and there goes the latency, just what the heck is going on here?
 
Mephisto_Helix said:
and ding, just after 5pm and there goes the latency, just what the heck is going on here?
Click to expand...

C:\Users\Frizzle>ping bbc.co.uk

Pinging bbc.co.uk [212.58.241.131] with 32 bytes of data:
Reply from 212.58.241.131: bytes=32 time=254ms TTL=240
Reply from 212.58.241.131: bytes=32 time=254ms TTL=240
Reply from 212.58.241.131: bytes=32 time=255ms TTL=240
Reply from 212.58.241.131: bytes=32 time=282ms TTL=240

Ping statistics for 212.58.241.131:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 254ms, Maximum = 282ms, Average = 261ms
Click to expand...
Yup, same. Played LoL this morning and it was fine. Did a cmd ping at around 4pm and it was 200ms.
 
So my Red-hat Africa account has t-minus 10 days left.

Account dialed on router logs in to D3 1200 ms + ping i was like WTF.

Quits game

Dialed MWEB 7 days 4 mb trail account and bang 210 ms PING

Thank you Mweb....
 
froot said:
Ok. I think it's more of a non-LoL problem (since my normal latency to international websites, etc are now 30% higher than usual) - it only has an effect on it.
Click to expand...

Definitely not just a gaming problem, it's ALL my international.
 
Also having issues with my connection,

4MB Uncapped, used to get 3.4+ mb with speedtest and connection was great and very stable, now the last 2-3 days getting only around 2.3MB and international ping was usually around 203ms and is now 280ms, anything wrong? Can you maybe help?

PS: this is the MWEB speedtest I do the test on, the one you recommended we use.
 
+1 to all the above. I get exactly the same problems.

In the interest of providing more information I can confirm that this problem isn't isolated to Mweb.

I bought a 1gb prepaid account with another ISP and get roughly the same results (250 instead of 280 but still substantially higher after someone "throws the switch"). I also jumped on my office adsl on a different exchange ((011)704 and 658) and got the exact same results on the prepaid account (my uncapped is locked to my line).

This doesn't seem to affect my throughput at all. Only latency.

3rd day in a row where it was perfect during the day and then towards end of business.

Hope this info helps to resolve the problem.
 
KaboomZA said:
Also having issues with my connection,

4MB Uncapped, used to get 3.4+ mb with speedtest and connection was great and very stable, now the last 2-3 days getting only around 2.3MB and international ping was usually around 203ms and is now 280ms, anything wrong? Can you maybe help?

PS: this is the MWEB speedtest I do the test on, the one you recommended we use.
Click to expand...

Send me your MWEB details along with a trace route to a local and international site.
 
Hey Mweb Guy

I'm currently buffering at 240p YouTube, Netmeter shows sitting at like 5kB/s spikes to around 60 for a sec or so then drops again, browsing, torrents etc all fine. On a 1meg line...
 
ScottulusMaximus said:
Hey Mweb Guy

I'm currently buffering at 240p YouTube, Netmeter shows sitting at like 5kB/s spikes to around 60 for a sec or so then drops again, browsing, torrents etc all fine. On a 1meg line...
Click to expand...

Hi ScottulusMaximus

Send me your MWEB details so that I can investigate.
 
I have increased pings once again. Exactly 100 more ping then my friend from Cape Town.

Seems like all int traffic once again.

Pinging bbc.co.uk [212.58.241.131] with 32 bytes of data:
Reply from 212.58.241.131: bytes=32 time=268ms TTL=241
Reply from 212.58.241.131: bytes=32 time=261ms TTL=241
Reply from 212.58.241.131: bytes=32 time=261ms TTL=241
Reply from 212.58.241.131: bytes=32 time=260ms TTL=241

Ping statistics for 212.58.241.131:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 260ms, Maximum = 268ms, Average = 262ms
 
Last edited:
Gonna jump on this band wagon. Ping to Dota 2 servers have been spiking to 300ms this whole month. I've had an amazing experience with Mweb this past year, with sub 200ms to hon / dota 2 but been resorting to buying Afrihost to play. I only play in the evening so dunno what the day time pings are like. Afrihost is perma 180-210. I have 2 freind I convinced Mweb was the shizz who live 5 mins from me who still get sub 200.

2 sets of pings and tracerts, 1st one is afrihost 2nd one is Mweb.

C:\Users\I Behemoth>ping tomshardware.com

Pinging tomshardware.com [212.73.209.9] with 32 bytes of data:
Reply from 212.73.209.9: bytes=32 time=166ms TTL=49
Reply from 212.73.209.9: bytes=32 time=169ms TTL=49
Reply from 212.73.209.9: bytes=32 time=169ms TTL=49
Reply from 212.73.209.9: bytes=32 time=166ms TTL=49

Ping statistics for 212.73.209.9:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 166ms, Maximum = 169ms, Average = 167ms

C:\Users\I Behemoth>tracert tomshardware.com

Tracing route to tomshardware.com [212.73.209.9]
over a maximum of 30 hops:

1 6 ms 6 ms 7 ms 196-210-152-1.dynamic.isadsl.co.za [196.210.152.
1]
2 9 ms 8 ms 8 ms cdsl1-ctn-vl2173.ip.isnet.net [196.38.72.113]
3 8 ms 8 ms 7 ms 196.35.115.128
4 19 ms 18 ms 24 ms core1b-ctn-gi0-2.ip.isnet.net [168.209.6.4]
5 163 ms 163 ms 164 ms 168.209.246.3
6 187 ms 179 ms 173 ms linx.cr2.th-east.uk.bsocom.net [195.66.236.225]

7 168 ms 167 ms 168 ms cr1.l3br.lon.uk.bsonet.net [89.30.32.2]
8 168 ms 175 ms 168 ms cr1.lvl3.par.fr.bsonet.net [89.30.20.1]
9 167 ms 170 ms 169 ms dr2.lvl3.par.fr.bsonet.net [89.30.0.106]
10 171 ms 168 ms 169 ms dr1.lvl3.par.fr.bsonet.net [89.30.0.109]
11 168 ms 167 ms 168 ms 212.73.209.9

Trace complete.

C:\Users\I Behemoth>ping tomshardware.com

Pinging tomshardware.com [212.73.209.9] with 32 bytes of data:
Reply from 212.73.209.9: bytes=32 time=224ms TTL=47
Reply from 212.73.209.9: bytes=32 time=219ms TTL=47
Reply from 212.73.209.9: bytes=32 time=218ms TTL=47
Reply from 212.73.209.9: bytes=32 time=219ms TTL=47

Ping statistics for 212.73.209.9:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 218ms, Maximum = 224ms, Average = 220ms

C:\Users\I Behemoth>tracert tomshardware.com

Tracing route to tomshardware.com [212.73.209.9]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms Billion.400G [10.0.0.2]
2 17 ms 8 ms 6 ms 41-132-48-1.dsl.mweb.co.za [41.132.48.1]
3 8 ms 7 ms 7 ms 196-28-178-234.adsl.mweb.co.za [196.28.178.234]

4 8 ms 8 ms 8 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 214 ms 216 ms 259 ms tengige0-0-0-2.11.cpt-p-1.mweb.co.za [196.28.178
.97]
6 223 ms 227 ms 232 ms pos0-0-3-0.lon-up-1.mweb.co.za [196.22.164.2]
7 165 ms 206 ms 163 ms 176.67.177.131
8 217 ms 234 ms 260 ms te1-4.ccr01.lon09.atlas.cogentco.com [149.6.98.5
]
9 172 ms 175 ms 168 ms te0-3-0-4.ccr22.lon01.atlas.cogentco.com [154.54
.36.169]
10 169 ms 176 ms 168 ms te0-4-0-5.mpd22.lon13.atlas.cogentco.com [130.11
7.0.246]
11 232 ms 237 ms 231 ms te0-5-0-3.mpd22.par01.atlas.cogentco.com [154.54
.37.190]
12 168 ms 174 ms 168 ms te0-2-0-2.ccr21.par04.atlas.cogentco.com [130.11
7.1.62]
13 173 ms 168 ms 168 ms 10G-cogent.th2.par.fr.bsonet.net [149.6.164.238]

14 237 ms 251 ms 230 ms cr1.th2.par.fr.bsonet.net [89.30.32.117]
15 170 ms 172 ms 180 ms cr2.eqx3.par.fr.bsonet.net [89.30.32.141]
16 173 ms 168 ms 168 ms cr1.eqx3.par.fr.bsonet.net [89.30.32.137]
17 182 ms 168 ms 167 ms cr1.lvl3.par.fr.bsonet.net [89.30.32.133]
18 238 ms 231 ms 231 ms dr1.lvl3.par.fr.bsonet.net [89.30.0.102]
19 219 ms 218 ms 219 ms 212.73.209.9

Trace complete.

C:\Users\I Behemoth>
 
dasco144 said:
I have increased pings once again. Exactly 100 more ping then my friend from Cape Town.

Seems like all int traffic once again.

Pinging bbc.co.uk [212.58.241.131] with 32 bytes of data:
Reply from 212.58.241.131: bytes=32 time=268ms TTL=241
Reply from 212.58.241.131: bytes=32 time=261ms TTL=241
Reply from 212.58.241.131: bytes=32 time=261ms TTL=241
Reply from 212.58.241.131: bytes=32 time=260ms TTL=241

Ping statistics for 212.58.241.131:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 260ms, Maximum = 268ms, Average = 262ms
Click to expand...

SquirellyWrath said:
Gonna jump on this band wagon. Ping to Dota 2 servers have been spiking to 300ms this whole month. I've had an amazing experience with Mweb this past year, with sub 200ms to hon / dota 2 but been resorting to buying Afrihost to play. I only play in the evening so dunno what the day time pings are like. Afrihost is perma 180-210. I have 2 freind I convinced Mweb was the shizz who live 5 mins from me who still get sub 200.

2 sets of pings and tracerts, 1st one is afrihost 2nd one is Mweb.

C:\Users\I Behemoth>ping tomshardware.com

Pinging tomshardware.com [212.73.209.9] with 32 bytes of data:
Reply from 212.73.209.9: bytes=32 time=166ms TTL=49
Reply from 212.73.209.9: bytes=32 time=169ms TTL=49
Reply from 212.73.209.9: bytes=32 time=169ms TTL=49
Reply from 212.73.209.9: bytes=32 time=166ms TTL=49

Ping statistics for 212.73.209.9:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 166ms, Maximum = 169ms, Average = 167ms

C:\Users\I Behemoth>tracert tomshardware.com

Tracing route to tomshardware.com [212.73.209.9]
over a maximum of 30 hops:

1 6 ms 6 ms 7 ms 196-210-152-1.dynamic.isadsl.co.za [196.210.152.
1]
2 9 ms 8 ms 8 ms cdsl1-ctn-vl2173.ip.isnet.net [196.38.72.113]
3 8 ms 8 ms 7 ms 196.35.115.128
4 19 ms 18 ms 24 ms core1b-ctn-gi0-2.ip.isnet.net [168.209.6.4]
5 163 ms 163 ms 164 ms 168.209.246.3
6 187 ms 179 ms 173 ms linx.cr2.th-east.uk.bsocom.net [195.66.236.225]

7 168 ms 167 ms 168 ms cr1.l3br.lon.uk.bsonet.net [89.30.32.2]
8 168 ms 175 ms 168 ms cr1.lvl3.par.fr.bsonet.net [89.30.20.1]
9 167 ms 170 ms 169 ms dr2.lvl3.par.fr.bsonet.net [89.30.0.106]
10 171 ms 168 ms 169 ms dr1.lvl3.par.fr.bsonet.net [89.30.0.109]
11 168 ms 167 ms 168 ms 212.73.209.9

Trace complete.

C:\Users\I Behemoth>ping tomshardware.com

Pinging tomshardware.com [212.73.209.9] with 32 bytes of data:
Reply from 212.73.209.9: bytes=32 time=224ms TTL=47
Reply from 212.73.209.9: bytes=32 time=219ms TTL=47
Reply from 212.73.209.9: bytes=32 time=218ms TTL=47
Reply from 212.73.209.9: bytes=32 time=219ms TTL=47

Ping statistics for 212.73.209.9:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 218ms, Maximum = 224ms, Average = 220ms

C:\Users\I Behemoth>tracert tomshardware.com

Tracing route to tomshardware.com [212.73.209.9]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms Billion.400G [10.0.0.2]
2 17 ms 8 ms 6 ms 41-132-48-1.dsl.mweb.co.za [41.132.48.1]
3 8 ms 7 ms 7 ms 196-28-178-234.adsl.mweb.co.za [196.28.178.234]

4 8 ms 8 ms 8 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 214 ms 216 ms 259 ms tengige0-0-0-2.11.cpt-p-1.mweb.co.za [196.28.178
.97]
6 223 ms 227 ms 232 ms pos0-0-3-0.lon-up-1.mweb.co.za [196.22.164.2]
7 165 ms 206 ms 163 ms 176.67.177.131
8 217 ms 234 ms 260 ms te1-4.ccr01.lon09.atlas.cogentco.com [149.6.98.5
]
9 172 ms 175 ms 168 ms te0-3-0-4.ccr22.lon01.atlas.cogentco.com [154.54
.36.169]
10 169 ms 176 ms 168 ms te0-4-0-5.mpd22.lon13.atlas.cogentco.com [130.11
7.0.246]
11 232 ms 237 ms 231 ms te0-5-0-3.mpd22.par01.atlas.cogentco.com [154.54
.37.190]
12 168 ms 174 ms 168 ms te0-2-0-2.ccr21.par04.atlas.cogentco.com [130.11
7.1.62]
13 173 ms 168 ms 168 ms 10G-cogent.th2.par.fr.bsonet.net [149.6.164.238]

14 237 ms 251 ms 230 ms cr1.th2.par.fr.bsonet.net [89.30.32.117]
15 170 ms 172 ms 180 ms cr2.eqx3.par.fr.bsonet.net [89.30.32.141]
16 173 ms 168 ms 168 ms cr1.eqx3.par.fr.bsonet.net [89.30.32.137]
17 182 ms 168 ms 167 ms cr1.lvl3.par.fr.bsonet.net [89.30.32.133]
18 238 ms 231 ms 231 ms dr1.lvl3.par.fr.bsonet.net [89.30.0.102]
19 219 ms 218 ms 219 ms 212.73.209.9

Trace complete.

C:\Users\I Behemoth>
Click to expand...

Good MOrning, thanks for the data; I have escalated this to our gaming team to verify if they are able to replicate your problem ingame.
 
MWEB Guy said:
Good MOrning, thanks for the data; I have escalated this to our gaming team to verify if they are able to replicate your problem ingame.
Click to expand...

Thing is that its not just games. ALL international traffic has increased latency. Just like froot said.

Also, I am still having a problem with Youtube buffering. I am back to using Mweb's DNS and still slow buffering on all resolutions.
 
Last edited:
General usability has taken a nosedive here as well. Cannot even open up a remote desktop connection over openvpn (while slow, it was fine about an hour ago).
 
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